I think your intial response is somewhat patronising, as decades long IT professional I dont need instruction on how to summarize my “general” discontent, with a product.
Lets break it down shall we ?(even though I should not need to, as I am a consumer not a tech authority in this context)
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I DO NOT WANT TO USE SOCIAL MEDIA - EVER!!!
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I already expected that, but someone needs to hold them to account for “pre End Of Life” disinterest
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For BF1 I want following fixed:-
a. Balancing, the current balancing mechanism has gone massively downhil since intorduction of BFV, this really does not surprise me, as I see it as a marketing ploy to push players onto new version.
b. A serious and dedicated desire to resolve cheating, not just publishing a few results, forcing you to install unwanted software (Punkbuster), and doing the absolute minimum to act. I have reported in the order of 30 cheaters in last few months, and guess what I have no responses, no follow up and no idea what is going on..
4(addtional). For BFV
a. I spent almost $500 on an RTX card that does not perform as well as my old GTX970 on BFV, WTF???
b. They should not have released an $100+ game without more thorough testing … FULL STOP !!!
c. If you take a momentary chance to do even the most casual google, everybody, EVERYBODY!!! is complaining about this.
As a senior IT architect who specializes in platforms, I would never be allowed to get away with this by my customers, why should EA/DICE ???