Run by an Australian… go figure.
Geelong… Is it really Australia?
Pretty spot on comment re diminished value. Unless of course it has some financial benefit to the upcoming game, I’m usually playing daily but since April my attentiveness to playing bf1 took a rapid nosedive as it is entertainment I will seek other forms, which is no good for shoring up a community which I’m all for but this has left a bitter taste.
Wanted to post here to ensure that it’s not left for dead on this topic it has affected my opinion despite being the only Aus based person to get a pre alpha to BFV (mistakenly given due to an EA error, go figure)
Braddock has saved himself as he stats, he will have information on Monday but doesn’t state which Monday.
Lucky I am not holding my breath on anything EA says anymore.
That post was made on Saturday, July 21, 2018 10:19AM it is now Friday, 27th July, 2018 @ 8:20 PM.
Obviously Monday 22nd of July 2019.
He didn’t say he would report on Monday. He said the teams would report to him. Until they give the date to him he can’t say the date.
Thanks, that’s EXACTLY what I stated.
If we need a reminder:
Now, since this isn’t clear to some, I’ll clarify.
I am waiting on the team that has to process the deployment of the in-game grant. In my post, I did not indicate that I would be posting on the forums on Monday. Rather, I stated that I would be following up with them on Monday (during my vacation) and when THEY give me the date of deployment, I will post. Unfortunately, some inferred that I meant I would be posting on Monday.
I have not received any update from the team that has to create the entitlement to be added to the account so the grant will work properly. I have emailed them on Wednesday and am waiting for more information/timelines on when this will be done. When I have that information, as stated previously, I will make a post here and create an announcement.
Feel free to keep your snark at a minimum or just don’t post. It’s not hard.
-Braddock512-
or just don’t post…that’s really what EA wants. They want us to take this crap and keep quiet until BF5.
“I have not received any update from the team that has to create the entitlement to be added to the account so the grant will work properly. I have emailed them on Wednesday and am waiting for more information/timelines on when this will be done. When I have that information, as stated previously, I will make a post here and create an announcement.”
Emailed? Pick up the phone..go to your direct report & have him pick up the phone…do what you need to do to get CUSTOMERS the information. If I had this many customers pissed at me and I said to my manager “I emailed them the other day no word yet” I would be performance managed hard..but I suppose being EA they are happy with poor customer service & poor support service.
At this point I don’t even care about the compensation I just want the EOR issue fixed. Are we just forgetting it exists until it rolls over to BF5?
Guys like Nate who have had servers forever should already be compensated..it’s not that hard to say “we messed up here’s x months free server rental” but no you are probably going to offer some crappy loot boxes or something that means f/all considering BF5 is just around the corner.
All this back and forth between you and others on here about when what and why. You should take your own advise and just not post until YOU have actual clear information. As community manager your posts should not leave people trying to figure out what you are trying to say.
.
Well you have a whole country of CUSTOMERS who are pretty dissatisfied with three months of this with no end in sight still , I think we have a right to be a tad “snarky” , what else isn’t hard is sharing the information CUSTOMERS have been pleading for from day one 
Then you would be complaining that Braddock wasn’t giving any indication. Lets face it, no matter what he says or does there are going to be a bunch of (insert your own description here) that will whine no matter what just for the sake of complaining. Unfortunately this appears to be how the world operates now days.
I can’t find one iota of ambiguity in Braddock’s post TBH but again many choose to hear what they want to hear while only a small minority tend to hear what is actually being said.
Personally I feel that if a post adds absolutely no value to the discussion you should save yourself the wear and tear on your keyboard, turn the PC off and go outside for a bit as I am about to do…
When you operate on global companies, they move internally at the speed of a glacier. Because every little thing has to go to different departments repeatedly.
Once Braddock knows more, He will post accordingly.
As mentioned before, If you are unable to post without the snarky comments, Don’t post.
Now lets keep this on topic, Constructive and without snark.
I trust I will not need to ask again.
Some of us might work or have worked for global companies… In fact I just checked… My previous 2 employers have 138,000 and 442,000 employees. Both software/services companies. EA has 9,300. I saw rollbacks, compensation packages etc. move faster than this. It’s a sweeping generalisation you are making and I do not agree. A backup plan should be in place for these comms during @Braddock512 absence. It was not and I will stand by my statement of diminishing returns on any in game compensation with each day that passes. The lack of empathy from EA/DICE is appalling at this point in time.
Yes it was annoying when the servers were having trouble for about 4 weeks with disconnects. But for the most part the servers have been stable and payable since launch. You guys are like seagulls after a chip looking for some freebee… All that should happen is that server owners should be getting extended time on there rentals for the time lost due to disconnects..
The game has been out for 18 months and I wouldn’t have lost 10 nights gaming due to interruptions.
There is no need for a backup plan. He is checking emails while away. Once the team report the rollout date he will tell you, until then he cant say. If you scroll up you can read that.
For some this is not true. Actually for me it is not true as I only purchased in late January due to having heavy work commitments in the previous 12-18 months. Then I was OS for nearly all of march… On that match I’ve lost a large percentage of playable time. Nice generalisation and assumption though. Thanks for playing.
@ShevermiN were you affected?
are you playing in the oceanic region?
to be honest i understand the issues and i am fine waiting for the fix. it sucks when the server drops for some random reason or puts you in a boot load, but that is something we all have to live with for the moment. i trust EA with this as they will most likely have the issue sorted before BFV as they mite be running on the same server farms. but as a community we will keep it going and just push through it. 
I don’t write in riddles, nor do I purposely make it difficult to understand what I’m stating. If you don’t understand, please consider that maybe, just maybe, it’s on YOU, not me. I was clear in my previous post, the last post, etc. You’re trying to NOT understand to give yourself more fuel for the fire, and I’m done engaging with you about this. As someone who writes professionally, I ensure my comments and posts leave no room for ambiguity. You’re trying too hard to find fault and this is your last, repeat, LAST go at me.
If you can’t resist the urge to post as you have, our moderators can assist you. It’s really simple.
-Braddock512-
The server crashed again this morning and there is no sign of any compensation as yet.
The server was offline for almost one month in April ( I had the subscription till June) . Come June subscription expired and there was no extended time for the April outage. I didn’t get any ( free) extended server rentals in June. I called them back and been told they will find out if that’s the case. Never heard back from them again. And now we face this new EoR Issue where servers are getting crashed after few rounds.
I remember when you buy services from EA ( On Origin) they say " thank you, you are awesome" Wish If I could say the same about EA
“thank you”