He doesn’t need to be specifically “cheating” to get banned from the game.
He can also be banned for exploiting known issues and glitches in order to gain an advantage ( e.g exploiting the geometry where a gap is present allowing users to go beneath the ground where they can shoot out but enemy fire cannot reach him )
I’m not saying this is the case, But a ban like this is not issued just because he “won a game of firestorm”
Cheating is just one of a few things that can result in a permanent suspension of multiplayer.
The thing is they won’t tell him why he was banned. He’s completely in the dark, and he didn’t do anything wrong. This kind of treatment is so unfair to someone who has been a long time supporter of EA games, has played and bought hundreds of games over decades, and has never cheated or broken any rules. He has no idea why he was banned. He played about a dozen Firestorm games that day, lost every one, except one. The next day, he was banned permanently with no explanation. It sucks for me as well, because we played together, and now I can’t play with him. It seriously makes me want to get my money back for BFV and close my Origin account. This kind of thing shouldn’t happen. They are WRONG and yet they won’t admit it or change their decision.
The system is broken because it allows obvious cheaters to play even after videos and reports, but in your brothers case it seems strange when looking at his stats.
I tried your suggestion and all I got was hate comments calling me a liar and that my brother is really me, etc. etc. Oh boy, that was sure fun! Zero help from that community.
You can’t blame them. Most are tired of cheaters and EA / Dice inability to do anything about it. We do not know why your brother was banned, but only based on his stats it seems wrong.
I’ve seen numerous post about people getting banned with no explanation and that the player is oblivious.
It seems really bizarre that a player can be banned without such an explanation as the ‘cheat’ may have been done unintentionally or, in the case of PC, as a result of unrelated software being detected.
As much as I would like to have cheaters baned, I also do not want to have the innocence banned, and something suggests that there is an error in the system.
I have seen several who have been banned with stats which are really bad and where it looks strange and don’t make any sence.
And they get no explanation, which is also unsatisfactory.
On the other hand I see obvious chearters who don’t get banned. Something is wrong with the system.
I’m closing this thread off as the forums isn’t the place to discuss your ban, as well this thread has turned into naming and shaming which you should all know by now is against the rules.