# Battelfield 4 multiplayer problem

**URL:** <https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778>\
**Category:** General Discussion\
**Created:** [January 2, 2014, 1:49pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778 "2014-01-02T13:49:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![SitoRotgy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@SitoRotgy](https://battlefieldforum.co/u/SitoRotgy)\
**Post date:** [January 2, 2014, 1:49pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/1 "2014-01-02T13:49:41Z")

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As you can see here: [http://gyazo.com/78f0c6a2db6dc8bf4f702cf4ad26d279](http://gyazo.com/78f0c6a2db6dc8bf4f702cf4ad26d279) I have a problem when I want to play a game.

If anyone knows how to solve this problem, please tell me it.

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**Author:** ![bfgenis](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/e19adc/32.png) [@bfgenis](https://battlefieldforum.co/u/bfgenis)\
**Post date:** [January 2, 2014, 2:13pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/2 "2014-01-02T14:13:46Z")

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Heve you tried to close it down “bf4.exe” proccess, and make sure you have browser plugin? Browser extension is what allows the battellog to communicate with a game proccess, check that you have it installed or reinstall it. If this does not work, use another browser!

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**Author:** ![SitoRotgy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@SitoRotgy](https://battlefieldforum.co/u/SitoRotgy)\
**Post date:** [January 2, 2014, 7:01pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/3 "2014-01-02T19:01:32Z")

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I downloaded and installed the browser plugin twice but it doesn’t work. I tried to “allow always” both but it also doesn’t work. I don’t know what to do.

I would like to know how to close the “bff4.exe” process down.

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**Author:** ![SitoRotgy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@SitoRotgy](https://battlefieldforum.co/u/SitoRotgy)\
**Post date:** [January 2, 2014, 7:41pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/4 "2014-01-02T19:41:45Z")

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Thank you for helping me. I understood what you said and the problem was solved.

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**Author:** ![Xones](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/d9b06d/32.png) [@Xones](https://battlefieldforum.co/u/Xones)\
**Post date:** [January 2, 2014, 9:09pm UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/5 "2014-01-02T21:09:21Z")

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I have the same problem here..

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**Author:** ![SitoRotgy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/b38774/32.png) [@SitoRotgy](https://battlefieldforum.co/u/SitoRotgy)\
**Post date:** [January 4, 2014, 12:15am UTC](https://battlefieldforum.co/t/battelfield-4-multiplayer-problem/110778/6 "2014-01-04T00:15:00Z")

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now the problem I have is that the plug-in fails