# Battlefield V Missing Online Access??? **URL:** \ **Category:** General Discussion\ **Created:** [November 9, 2018, 6:42pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884 "2018-11-09T18:42:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ruiner\_0](https://battlefieldforum.co/user_avatar/battlefieldforum.co/ruiner_0/32/107120_2.png) [@ruiner\_0](https://battlefieldforum.co/u/ruiner_0)\ **Post date:** [November 9, 2018, 6:42pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/1 "2018-11-09T18:42:00Z")
I downloaded the trial and When I attempt to go online I am told. Missing Online Access contact support, Which I did and they checked out my account and it works for them. Is anyone else having this issue? ---
**Author:** ![Punkeator](https://battlefieldforum.co/user_avatar/battlefieldforum.co/punkeator/32/107073_2.png) [@Punkeator](https://battlefieldforum.co/u/Punkeator)\ **Post date:** [November 9, 2018, 7:08pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/2 "2018-11-09T19:08:00Z")
Yep it had been working restarted my machine and i’m now getting this. ---
**Author:** ![xxxCoOlBr33zExxx](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/da6949/32.png) [@xxxCoOlBr33zExxx](https://battlefieldforum.co/u/xxxCoOlBr33zExxx)\ **Post date:** [November 9, 2018, 7:13pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/3 "2018-11-09T19:13:00Z")
if on pc, go into Origin and in “My Game Library” right click on the BFV game tile. Look to see if you have “upgrade game” and if so, click on it. -CB ---
**Author:** ![Punkeator](https://battlefieldforum.co/user_avatar/battlefieldforum.co/punkeator/32/107073_2.png) [@Punkeator](https://battlefieldforum.co/u/Punkeator)\ **Post date:** [November 9, 2018, 7:24pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/4 "2018-11-09T19:24:00Z")
Tried that and verifying files still not worked very odd. ---
**Author:** ![Punkeator](https://battlefieldforum.co/user_avatar/battlefieldforum.co/punkeator/32/107073_2.png) [@Punkeator](https://battlefieldforum.co/u/Punkeator)\ **Post date:** [November 9, 2018, 10:23pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/5 "2018-11-09T22:23:00Z")
Turn off dx12 and restart game this worked for me. Lost an hour of the trial thanks to messing about wankers. ---
**Author:** ![KillingSpreeNL](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@KillingSpreeNL](https://battlefieldforum.co/u/KillingSpreeNL)\ **Post date:** [November 10, 2018, 11:46am UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/6 "2018-11-10T11:46:00Z")
I contacted EA support and they said the issue was with ports needing to be opened.. turns out switching back to DX11 fixed the issue. Lost an hour of the trial thanks to this bug ---
**Author:** ![Div1nity](https://battlefieldforum.co/user_avatar/battlefieldforum.co/div1nity/32/106616_2.png) [@Div1nity](https://battlefieldforum.co/u/Div1nity)\ **Post date:** [November 10, 2018, 3:18pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/7 "2018-11-10T15:18:00Z")
Wow, I wasted an hour with EA support before I found this thread. DX11 fixed it. ---
**Author:** ![AnomalyGG](https://battlefieldforum.co/user_avatar/battlefieldforum.co/anomalygg/32/106461_2.png) [@AnomalyGG](https://battlefieldforum.co/u/AnomalyGG)\ **Post date:** [November 11, 2018, 7:38pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/8 "2018-11-11T19:38:00Z")
For the record > [@Punkeator](#): > > Turn off dx12 and restart game this worked for me. Lost an hour of the trial thanks to messing about wankers. Is actually the solution for me as well. I was in chat with EA support and they were telling me to restart router, unplug USB devices, that whole thing…I found this, while in the chat, tried it, and then reported to them that this fixed my issue. A LOT of gamers will be wanting to try to enable DX12 and if it’s causing accounts to not have online access (which weirdly…doesn’t make sense?) then this won’t be the last time they hear of it. ---
**Author:** ![Harambe\_OG7](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/4af34b/32.png) [@Harambe\_OG7](https://battlefieldforum.co/u/Harambe_OG7)\ **Post date:** [November 14, 2018, 11:45pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/9 "2018-11-14T23:45:00Z")
“Turn off dx12 and restart game this worked for me”, Yep this work for me as well. ---
**Author:** ![Zebded](https://battlefieldforum.co/user_avatar/battlefieldforum.co/zebded/32/107355_2.png) [@Zebded](https://battlefieldforum.co/u/Zebded)\ **Post date:** [January 20, 2019, 1:08am UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/10 "2019-01-20T01:08:00Z")
I have the same issue now but DX12 not enabled, any ideas? ---
**Author:** ![Masterofpoulet](https://battlefieldforum.co/user_avatar/battlefieldforum.co/masterofpoulet/32/106924_2.png) [@Masterofpoulet](https://battlefieldforum.co/u/Masterofpoulet)\ **Post date:** [January 21, 2019, 11:53pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/11 "2019-01-21T23:53:00Z")
Same issues here directx 11 enabled and still not working what the hell is that… ---
**Author:** ![HOATZIN96](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/f6c823/32.png) [@HOATZIN96](https://battlefieldforum.co/u/HOATZIN96)\ **Post date:** [January 22, 2019, 10:48pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/12 "2019-01-22T22:48:00Z")
same here. Wanted to try the out the trail before buying the full game. spent two hours with support ---
**Author:** ![JunichirouXD](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/e99b99/32.png) [@JunichirouXD](https://battlefieldforum.co/u/JunichirouXD)\ **Post date:** [January 24, 2019, 12:03am UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/13 "2019-01-24T00:03:00Z")
Support told me to do the dx11/dx12 thing and restarting my pc. Also that there dev/tech team are working on fixing it… ---
**Author:** ![ChockzX](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/f17d59/32.png) [@ChockzX](https://battlefieldforum.co/u/ChockzX)\ **Post date:** [January 25, 2019, 10:53pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/14 "2019-01-25T22:53:00Z")
Does nt work for me. Dx12 not enabled. Same issue . Any ideas ? ---
**Author:** ![Zebded](https://battlefieldforum.co/user_avatar/battlefieldforum.co/zebded/32/107355_2.png) [@Zebded](https://battlefieldforum.co/u/Zebded)\ **Post date:** [January 26, 2019, 12:33pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/15 "2019-01-26T12:33:00Z")
Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today: “I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible.” ---
**Author:** ![0Bennyman](https://battlefieldforum.co/user_avatar/battlefieldforum.co/0bennyman/32/106408_2.png) [@0Bennyman](https://battlefieldforum.co/u/0Bennyman)\ **Post date:** [January 29, 2019, 10:37pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/16 "2019-01-29T22:37:00Z")
Any update on this? My game updated today so I assumed they had fixed it but apparently not, still missing Online access. Bought Origin access to Play Anthem, broken, want to play BFV, Broken. Thanks EA! \<3 ---
**Author:** ![crapjon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/ce7236/32.png) [@crapjon](https://battlefieldforum.co/u/crapjon)\ **Post date:** [January 29, 2019, 10:41pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/17 "2019-01-29T22:41:00Z")
Take this experience as foreshadowing, and skip this disappointing game. ---
**Author:** ![ratedrblazin1369](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/46a35a/32.png) [@ratedrblazin1369](https://battlefieldforum.co/u/ratedrblazin1369)\ **Post date:** [January 30, 2019, 7:00pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/18 "2019-01-30T19:00:00Z")
> [@Zebded](#): > > Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today: > > “I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible.” Hahaha they actually gave me that same BS excuse word for word, and also a 20% coupon. I guess the customer service reps from INDIA just copy and paste the same respones for thier “beloved customers.” I literally have tried everything to get my trial to work. I think I’m going to try to mess with my firewall settings and possibly see if that fixes anything. ---
**Author:** ![Zebded](https://battlefieldforum.co/user_avatar/battlefieldforum.co/zebded/32/107355_2.png) [@Zebded](https://battlefieldforum.co/u/Zebded)\ **Post date:** [January 30, 2019, 11:56pm UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/19 "2019-01-30T23:56:00Z")
> [@ratedrblazin1369](#): > > > [@Zebded](#): > > > > Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today: > > > > “I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible.” > > Hahaha they actually gave me that same BS excuse word for word, and also a 20% coupon. I guess the customer service reps from INDIA just copy and paste the same respones for thier “beloved customers.” I literally have tried everything to get my trial to work. I think I’m going to try to mess with my firewall settings and possibly see if that fixes anything. Let me know how that goes 🙂 ---
**Author:** ![Twizzbag](https://battlefieldforum.co/user_avatar/battlefieldforum.co/twizzbag/32/107267_2.png) [@Twizzbag](https://battlefieldforum.co/u/Twizzbag)\ **Post date:** [January 31, 2019, 10:35am UTC](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884/20 "2019-01-31T10:35:00Z")
Same problem here. [Next page](https://battlefieldforum.co/t/battlefield-v-missing-online-access/105884.md?page=2)