Yeah, unless you had already purchased them, then you’ll have to rank back up to get them. Sorry man! I’m sure the speed of class rank ups was unintentional on DICE’s part, hence the fix. It was really easy to hit rank 10 in a matter of a couple hours, should definitely take longer if that’s going to be the end game class rank.
If that is the case, they should have mentioned it in the patch notes. Since they didn’t do that, I suppose it’s a new bug.
Same with me, I have just reached level 32 and then when I exited the game, every thing was lost, skins, currency, weapons, and I believe it all has something to do with someone dedossing the bf1 servers today
Woke up this mornin’, my rank went from 34 to 0! My son also went to 0…
Servers are currently having issues. Likely the reason stats aren’t syncing properly.
What’s the word on a fix? Did they say anything about it?
Just got in and my level 30 soldier is fine, so I wouldn’t panic. If they can keep all of my stats I’m sure they’ve kept everyone elses. Whether you can access the stat server to get the correct stats for your soldier is another matter.
Hmmm Glad to hear I’m not the only one having this problem. Don’t get me wrong, it sucks, but at least it’s not something on my end. Still got my rank 10 guns. but all medals, warbonds, class levels and ranking are gone (played a game and it doesn’t seem to save any new progress being made). Skins and scrap remained for some reason, the 2 things I don’t really give a about haha.
They seem to think it is fixed, all of their current advice revolves around getting people to clear their caches, hard restart their consoles etc.
I’ve had the same problem, I got up to level 9 in one sitting, and then turned off my console (PS4, yes I’m a pleb, I’m all for the PC Master Race). Later on in the day I then came back and started up BF1, and all of a sudden I was reset to 0. I am a little bit annoyed, but like… wtf. It’s a ranking/level system, how can you that up? Anyway, was wondering if anyone could help in anyway. Thanks.
When I say level, I mean like my overall rank, like 1 - 140.
“is this on PS4? We’re seeing connection and stats loading issues and the studio is investigating. We’ll update you as soon as you hear more”
That was posted on the EA Support Twitter account 15 minutes ago in reply to someone with the same problems as you.
Yeah PS4. Will I be able to get my rank back?
Cheers btw
Rank is rest to 0 from 34 and, I can’t even connect to a server. I bet they are being hit with a Ddos attack…again!
Yeah I was just playing a game (PS4) and when the match ended it didn’t go to scoreboard. Just black screened and said server disconnected.
When I got back to main menu everything was reset.
I’m gonna assume everything is saved back end and it’s just a server side issue. Cause this is the first EA game I’ve bought in years and if I lose all my stats after playing religiously since launch day…
I just got reset. Right now when i was playing. It shows a fail and then all was gone. (But still have my battlepack skins?)
OK, my stats and rank are back to normal…but I still keep getting a “FAILED TO JOIN SERVER”. Can not connect to a server…PS4.
We are collecting all info into a master thread here Servers / Lost Stats MASTER THREAD so if you have news about whats happening when you try to connect, any updates or info, please post there, thanks guys 
Hello, I’m new here and this is my first post.
I was just working into level 23 this morning (early am), slept, checked my Companion App as I walked into work (Everything was fine!) Now I get home, ready to play and all my levels and stats are zero in both game AND Battlelog Companion App??
What has happened? What has gone wrong? I can’t handle this…real life can suck, so I want to level up my Scout class. But now it say’s I’m level zero. What can we do to fix this? I would really love to have this fixed. A lot. Words are starting to fail me…