# BF4 Top Issues Communication **URL:** \ **Category:** News & Updates\ **Created:** [July 17, 2014, 5:50pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372 "2014-07-17T17:50:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 5:50pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/1 "2014-07-17T17:50:00Z")
Hi everyone! UPDATE: Due to help from the community and fast testing we can release a new server build that hopefully will fix the issues some players have had with crashes in the past 2 days. UPDATE 2: The servers are now rolling out on PS4, Xbox One and PC - you should notice less crashes (if you were getting them) once all servers have restarted (they wait until end of round). Keep in mind some servers might lag behind when it comes to getting updated - you find a server that crashes you - switch server! **Low PC performance and stuttering** Our team is working on reproducing situations that may cause low PC performance and stuttering while playing Dragon’s Teeth. If you have a solid case on your machine, please reach out to us on the Battlelog forums over at [http://battlelog.battlefield.com/bf4/forums](http://battlelog.battlefield.com/bf4/forums). [[battlelog.battlefield.com](http://battlelog.battlefield.com)] We know this is happening more for players with Mantle enabled, and with more than one graphics card (including Nvidia SLI). For some players lowering the texture quality to low (or lower than they currently are using) also temporarily fixes this. Some users experience less of the stuttering to be coming from the use of the Battlescreen, especially in Chrome. Try using another web browser and closing the battlescreen to see if this is indeed the case. We are hard at work looking for the root-causes for these performance issues and this thread will be updated once we know more. **Trouble downloading and installing Dragon’s Teeth on PlayStation 3** Short after release we heard that some of you had problems downloading and installing Dragon’s Teeth on PlayStation 3. We moved swiftly on this one and have now resolved the issue. Thanks for letting us know about this one. **Dragon’s Teeth incorrectly priced on Xbox One** A few players brought to our attention that Dragon’s Teeth was incorrectly priced on Xbox One. This issue has been resolved, and no one has to worry that they’ve been charged an incorrect sum. **Servers missing from the “My Servers” tab and problems connecting to rented servers** We’re looking at these two issues, and as soon as we have more information we’ll start working on a solution and provide you updates in this matter as well. Feel free to ask follow-up questions in this thread and I’ll try and answer them as soon as possible! Thank you, ---
**Author:** ![MikhailDiS](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/9de0a6/32.png) [@MikhailDiS](https://battlefieldforum.co/u/MikhailDiS)\ **Post date:** [July 17, 2014, 5:56pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/2 "2014-07-17T17:56:00Z")
Yeah! ---
**Author:** ![DJ\_Dhanyal12331](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/58956e/32.png) [@DJ\_Dhanyal12331](https://battlefieldforum.co/u/DJ_Dhanyal12331)\ **Post date:** [July 17, 2014, 6:01pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/3 "2014-07-17T18:01:00Z")
What about the CTE update? ---
**Author:** ![ivanfabric](https://battlefieldforum.co/user_avatar/battlefieldforum.co/ivanfabric/32/100961_2.png) [@ivanfabric](https://battlefieldforum.co/u/ivanfabric)\ **Post date:** [July 17, 2014, 6:14pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/4 "2014-07-17T18:14:00Z")
Thank you. Why can’t we connect to the EA servers? ---
**Author:** ![MCJOKER88](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/9fc348/32.png) [@MCJOKER88](https://battlefieldforum.co/u/MCJOKER88)\ **Post date:** [July 17, 2014, 6:16pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/5 "2014-07-17T18:16:00Z")
I’ve got a ps4 I’ve bought premium downloaded ALL the maps and have them installed but when ever I try to play on any dlc map it says that I have to buy it and if I try too it says it’s no longer available not that it matters as I’ve bought it and installed it it also says error could not retrieve battle packs it never allows me to view batle log unless I sign on with my phone first now it all it ever comes up with is you have lost connection to eat sever. Online features will be unavailable. I’ve bought this game on xbox 360 as well as dlc for the 360 and on ps4 and premium for ps4 this has been the most expensive game I’ve ever played and now I can’t play it is there anything you can do to help ---
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 6:19pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/6 "2014-07-17T18:19:00Z")
> [@](#): > > _DJ\_Dhanyal12331 said:_ > What about the CTE update? Hi! What do you mean? ---
**Author:** ![johno1968](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/ee59a6/32.png) [@johno1968](https://battlefieldforum.co/u/johno1968)\ **Post date:** [July 17, 2014, 6:21pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/7 "2014-07-17T18:21:00Z")
I cannot connect to the ea servers as well, there’s been a lot of crashes today especially when the game finishes before you get your score which is a big piss off skills dropped from 350 to 216 in a mater of 3 crashes and 3 games ---
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 6:22pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/8 "2014-07-17T18:22:00Z")
> [@](#): > > _ivanfabric said:_ > Thank you. Why can’t we connect to the EA servers? Hi! Can you provide more info? Which specific servers? What platform etc? ---
**Author:** ![git\_rekt\_baddie](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/b3f665/32.png) [@git\_rekt\_baddie](https://battlefieldforum.co/u/git_rekt_baddie)\ **Post date:** [July 17, 2014, 6:22pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/9 "2014-07-17T18:22:00Z")
> [@](#): > > _MikhailDiS said:_ > Yeah! ---
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 6:23pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/10 "2014-07-17T18:23:00Z")
> [@](#): > > _MCJOKER88 said:_ > I’ve got a ps4 I’ve bought premium downloaded ALL the maps and have them installed but when ever I try to play on any dlc map it says that I have to buy it and if I try too it says it’s no longer available not that it matters as I’ve bought it and installed it it also says error could not retrieve battle packs it never allows me to view batle log unless I sign on with my phone first now it all it ever comes up with is you have lost connection to eat sever. Online features will be unavailable. I’ve bought this game on xbox 360 as well as dlc for the 360 and on ps4 and premium for ps4 this has been the most expensive game I’ve ever played and now I can’t play it is there anything you can do to help Hi! I think the issue you are experiencing on PS4 was to do with a faulty installation. The best solution I’ve seen is to delete all the content and re-install it/re-download it as it seems your content has gone bad. Sorry I don’t have a better solution - this is what I’ve heard works for this issue. ---
**Author:** ![XGO\_SILENT\_PETE](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/c5a1d2/32.png) [@XGO\_SILENT\_PETE](https://battlefieldforum.co/u/XGO_SILENT_PETE)\ **Post date:** [July 17, 2014, 6:23pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/11 "2014-07-17T18:23:00Z")
Thanks for the continued work and effort DICE, you guys rock! There’s a lot of hate going around, but don’t ever forget how many of us still love you guys, and won’t give up on ya. Sorry if this type of thing isn’t allowed, not being a question and all. If you gotta delete it, I will understand 😃 ---
**Author:** ![git\_rekt\_baddie](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/b3f665/32.png) [@git\_rekt\_baddie](https://battlefieldforum.co/u/git_rekt_baddie)\ **Post date:** [July 17, 2014, 6:26pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/12 "2014-07-17T18:26:00Z")
Glitches and bugs • Server ping performance • Twigs and pebbles stopping soldier in his tracks • Soldier collision • Friendly vehicle collision • Soldier deciding to stumble and fall down stairs for no reason • Soldier ascends some stairs like a cripple - staircase at Flag B on Dawn breaker for example. • Soldier looks like a stroke victim when spawning on a jet ski • C4 not detonating immediately after pulling trigger • Sound issues • Graphic issues - (eg: Soldier is half sunk into the ground for 20 seconds or so when starting a new round on many maps) • Graffiti still floating in the air after wall is destroyed just upstairs from C Flag on Flood zone • Random killed in action • Getting killed by a bullet but hear an explosion • Projectiles disappearing after dying • Knee surfing • Seeing other soldiers stutter and rubber band • Annoying soldier voice overs • Soldier voice overs being said in the wrong tense (eg: “yeah, I’m taking him out now”… after he’s killed his enemy?!) • Retarded grenade throws - should be able to charge grenades for greater throwing distance • Knife animation anomalies • Black loading screen (still happens!) • CE Error • Irregularities in end of round screen or when joining a server • Scope glare • Shots hitting cover that you are CLEARLY not behind anymore • Opening doors of containers or closing them will automatically reload your gun which results in dying if confronted with an enemy player. • Spotted enemy equipment and vehicles can be seen through all walls and terrain at all distances. • The hip fire/shaking after revived is because you’re still suffering from suppression after being revived. • Battlelog on PS4 is much hit and miss, sometimes works and sometimes does not, makes it hard to join on friends/clan mates. • Sometimes the battlescreen will not show up when a player plays a certain round. There is no option to enable it otherwise u have to restart battlelog with battlefield 4. • The pick-up weapons constantly drop on the floor when you’re trying to pick them up. • Loadouts and camos do not save on the Xbox One. • Twigs and pebbles stopping soldier in his tracks • Soldier collision • Laser guided on jets are still able to hit through vehicles which have active protection perk enabled. • Flags that are being contested on conquest large public matches do not show up for a short period of time on the battlescreen. Afterwards they do. ---
**Author:** ![johno1968](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/ee59a6/32.png) [@johno1968](https://battlefieldforum.co/u/johno1968)\ **Post date:** [July 17, 2014, 6:27pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/13 "2014-07-17T18:27:00Z")
ps 4 platform on all new dragons teeth maps its been doing this, I don’t think one map and game ive played has been completed due it crashing ---
**Author:** ![DICEFIXTHISGAME](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/a4c791/32.png) [@DICEFIXTHISGAME](https://battlefieldforum.co/u/DICEFIXTHISGAME)\ **Post date:** [July 17, 2014, 6:32pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/14 "2014-07-17T18:32:00Z")
Are we looking forward to netcode tweaks in the upcoming patch? and how much time (evaluated) until the next update is released? also - the old bugs of having imaginary walls, in Siege of Shanghai behind the main statue on Domination (it happens in all modes) - you shoot a guy and it won’t arrive to him, it hits an imaginary wall. What about opening CTE for public usage and not only premium? I think people who preordered the games are supposed to be on the CTE/Game’s Delayed Beta instead of new people who buy Premium. what about patch notes for the upcoming update - I’m not speaking about Dragon’s Teeth but about the older bugs of the older maps. ---
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 6:36pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/15 "2014-07-17T18:36:00Z")
> [@](#): > > _johno1968 said:_ > ps 4 platform on all new dragons teeth maps its been doing this, I don’t think one map and game ive played has been completed due it crashing Yes, this applies to _any_ map really, not only dragons teeth. Usage of the shield in certain ways cause crashes for others on the server. ---
**Author:** ![t1gge](https://battlefieldforum.co/user_avatar/battlefieldforum.co/t1gge/32/103682_2.png) [@t1gge](https://battlefieldforum.co/u/t1gge)\ **Post date:** [July 17, 2014, 6:41pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/16 "2014-07-17T18:41:00Z")
> [@](#): > > _DICEFIXTHISGAME said:_ > Are we looking forward to netcode tweaks in the upcoming patch? and how much time (evaluated) until the next update is released? > > also - the old bugs of having imaginary walls, in Siege of Shanghai behind the main statue on Domination (it happens in all modes) - you shoot a guy and it won’t arrive to him, it hits an imaginary wall. > > What about opening CTE for public usage and not only premium? I think people who preordered the games are supposed to be on the CTE/Game’s Delayed Beta instead of new people who buy Premium. > > what about patch notes for the upcoming update - I’m not speaking about Dragon’s Teeth but about the older bugs of the older maps. Yes, there is more netcode updates in next patch (possibly even for PS3 and Xbox360!). The patch scope is being setup now - and we do want a large patch over several small ones. I’ll get back to you once I know more. Everything we publish on the CTE will be part of this patch. I don’t see the CTE as a delayed beta - we are not only fixing bugs, we are improving and adding features as well. I’d label it a Battlefield Labs of sorts - but I get what you mean. The opening of the CTE to all players is being discussed. Patch notes get collected and created very late - as this means we get more stuff in the patch (this is the reason we normally release them late). This time however - the news-section of the CTE will tell you the story early, all items in the news patchnotes since Initiative #2 started will be part of the release (nothing hidden there). ---
**Author:** ![johno1968](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/ee59a6/32.png) [@johno1968](https://battlefieldforum.co/u/johno1968)\ **Post date:** [July 17, 2014, 6:44pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/17 "2014-07-17T18:44:00Z")
I haven’t experienced it on the other maps as trying to get used to the new maps lol well at the moment on the ps4 I cannot connect to ea what so ever to try ---
**Author:** ![DJ\_Dhanyal12331](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/58956e/32.png) [@DJ\_Dhanyal12331](https://battlefieldforum.co/u/DJ_Dhanyal12331)\ **Post date:** [July 17, 2014, 6:58pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/18 "2014-07-17T18:58:00Z")
I mean is the CTE update neally finished? ---
**Author:** ![Aotearas](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/13edae/32.png) [@Aotearas](https://battlefieldforum.co/u/Aotearas)\ **Post date:** [July 17, 2014, 7:01pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/19 "2014-07-17T19:01:00Z")
How about making the game playable? I am still getting the same Port 3659 UDP error message and no matter what I do (and I have tried EVERYTHING!), the problem persists until for some reason the problem just disappears as randomly as it popped up. I can give you guys a neat list of potential improvements/bugs/issues, if only I could play the game when I wanted to and not when the game decides to not give me the damn finger. ---
**Author:** ![Tigerbalboa](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/2bfe46/32.png) [@Tigerbalboa](https://battlefieldforum.co/u/Tigerbalboa)\ **Post date:** [July 17, 2014, 7:04pm UTC](https://battlefieldforum.co/t/bf4-top-issues-communication/252372/20 "2014-07-17T19:04:00Z")
Is ea updating? [Next page](https://battlefieldforum.co/t/bf4-top-issues-communication/252372.md?page=2)