# Can't access trial...

**URL:** <https://battlefieldforum.co/t/cant-access-trial/100600>\
**Category:** Bugs & Technical Help\
**Created:** [October 12, 2016, 4:31pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600 "2016-10-12T16:31:00Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![UnderdogLaw](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/u/bc79bd/32.png) [@UnderdogLaw](https://battlefieldforum.co/u/UnderdogLaw)\
**Post date:** [October 12, 2016, 4:31pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/1 "2016-10-12T16:31:00Z")

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I have an early enlister version of Bf1 and easy access but if I click on the trial it takes me to the store (xbox 1), tells me I already own it and need to wait for release. Tried uninstalling, no difference. Help please

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**Author:** ![AKBear12](https://battlefieldforum.co/user_avatar/battlefieldforum.co/akbear12/32/100931_2.png) [@AKBear12](https://battlefieldforum.co/u/AKBear12)\
**Post date:** [October 12, 2016, 4:38pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/2 "2016-10-12T16:38:00Z")

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Exactly the same problem for me but I have the Ultimate, I uninstalled it and I’m currently re-downloading it

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**Author:** ![AKBear12](https://battlefieldforum.co/user_avatar/battlefieldforum.co/akbear12/32/100931_2.png) [@AKBear12](https://battlefieldforum.co/u/AKBear12)\
**Post date:** [October 12, 2016, 5:26pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/3 "2016-10-12T17:26:00Z")

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Ho, that’s just stupid, you have to go to the xbox store from a PC to get the trial…

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**Author:** ![L0RTH0S](https://battlefieldforum.co/user_avatar/battlefieldforum.co/l0rth0s/32/100973_2.png) [@L0RTH0S](https://battlefieldforum.co/u/L0RTH0S)\
**Post date:** [October 12, 2016, 6:23pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/4 "2016-10-12T18:23:00Z")

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> [@AK-Bear-12](#):
>
> Ho, that’s just stupid, you have to go to the xbox store from a PC to get the trial…

Seriously? Wow. I just uninstalled and started to reinstall. Should I cancel and install from the xbox store on my pc?

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**Author:** ![AKBear12](https://battlefieldforum.co/user_avatar/battlefieldforum.co/akbear12/32/100931_2.png) [@AKBear12](https://battlefieldforum.co/u/AKBear12)\
**Post date:** [October 12, 2016, 7:47pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/5 "2016-10-12T19:47:00Z")

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No you can keep the download on the xbox but on the xbox store you need the store to tell you that you’ve been charged for 0,00€/$ when you select the free trial

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**Author:** ![ALDITOR50](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/e19adc/32.png) [@ALDITOR50](https://battlefieldforum.co/u/ALDITOR50)\
**Post date:** [October 13, 2016, 4:39am UTC](https://battlefieldforum.co/t/cant-access-trial/100600/6 "2016-10-13T04:39:00Z")

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Where at on the pc it’s not showing up anywhere in the store

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**Author:** ![Merl1n79](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b5ac83/32.png) [@Merl1n79](https://battlefieldforum.co/u/Merl1n79)\
**Post date:** [October 13, 2016, 6:11am UTC](https://battlefieldforum.co/t/cant-access-trial/100600/7 "2016-10-13T06:11:00Z")

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Same problem I bought the early enlister version tried uninstalling it and downloading again however it’s still taking me to store and not giving option of trial. When I do click on it it’s still saying I’m too early ☹

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**Author:** ![RamandScram](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/85e7bf/32.png) [@RamandScram](https://battlefieldforum.co/u/RamandScram)\
**Post date:** [October 13, 2016, 11:15am UTC](https://battlefieldforum.co/t/cant-access-trial/100600/8 "2016-10-13T11:15:00Z")

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is this what you mean (sorry it’s UK store I’m from there : [https://www.microsoft.com/en-GB/store/p/Battlefield™-1/BWTTW53M5B98](https://www.microsoft.com/en-GB/store/p/Battlefield%E2%84%A2-1/BWTTW53M5B98)

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**Author:** ![RUSSLAND\_14](https://battlefieldforum.co/user_avatar/battlefieldforum.co/russland_14/32/100988_2.png) [@RUSSLAND\_14](https://battlefieldforum.co/u/RUSSLAND_14)\
**Post date:** [October 13, 2016, 4:32pm UTC](https://battlefieldforum.co/t/cant-access-trial/100600/9 "2016-10-13T16:32:00Z")

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Same

> [@Merl1n79](#):
>
> Same problem I bought the early enlister version tried uninstalling it and downloading again however it’s still taking me to store and not giving option of trial. When I do click on it it’s still saying I’m too early ☹

Same problem with me