# Company and intro every time when starting game **URL:** \ **Category:** General Discussion\ **Created:** [November 11, 2018, 1:50pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893 "2018-11-11T13:50:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![BayLoon](https://battlefieldforum.co/user_avatar/battlefieldforum.co/bayloon/32/106496_2.png) [@BayLoon](https://battlefieldforum.co/u/BayLoon)\ **Post date:** [November 11, 2018, 1:50pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/1 "2018-11-11T13:50:00Z")
Hello, I can not save video setting Every time I start game from desktop or origin I have dialogues like I start the game for a first time: brightness settings, sound, company mission that is not possible to skip. I set new video setting and they are also every time reset to default. Can someone help me please ---
**Author:** ![BallsticTurtIe](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/ebca7d/32.png) [@BallsticTurtIe](https://battlefieldforum.co/u/BallsticTurtIe)\ **Post date:** [November 11, 2018, 2:14pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/2 "2018-11-11T14:14:00Z")
Same issue. Tried every fix I could find on Google. Resorting to coming here. ---
**Author:** ![BounceTrash](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/ec9cab/32.png) [@BounceTrash](https://battlefieldforum.co/u/BounceTrash)\ **Post date:** [November 12, 2018, 11:58pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/3 "2018-11-12T23:58:00Z")
Hey man. I was have same problem.technical support dont help me.But i have luck and i was repair this. Problem was,when i Finish prolog or what Is was (first mission on foot,then tank,etc) i dont Wait to end of cutscene,And after playable part i was skip the cut scene. You must do thé prolog again And dont skip last scene. After this,bfv Will remember your settings And you will not must play prolog. ---
**Author:** ![brokensky666](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/278dde/32.png) [@brokensky666](https://battlefieldforum.co/u/brokensky666)\ **Post date:** [November 16, 2018, 2:35pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/4 "2018-11-16T14:35:00Z")
I have the same problem. ---
**Author:** ![OP4NG](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/3da27b/32.png) [@OP4NG](https://battlefieldforum.co/u/OP4NG)\ **Post date:** [November 17, 2018, 5:35pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/5 "2018-11-17T17:35:00Z")
Same problem here. ---
**Author:** ![BRUTaLDLXX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/brutaldlxx/32/106524_2.png) [@BRUTaLDLXX](https://battlefieldforum.co/u/BRUTaLDLXX)\ **Post date:** [November 19, 2018, 10:26pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/6 "2018-11-19T22:26:00Z")
Same problem. Everytime o launch the game i need to go into the mission. And it doesnt save preferences. ---
**Author:** ![blidonio1](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/d2c977/32.png) [@blidonio1](https://battlefieldforum.co/u/blidonio1)\ **Post date:** [November 20, 2018, 1:01am UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/7 "2018-11-20T01:01:00Z")
> [@BRUTaLDLXX](#): > > Same problem. > Everytime o launch the game i need to go into the mission. > And it doesnt save preferences. Same problem here! ---
**Author:** ![zumujogul](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/z/90ced4/32.png) [@zumujogul](https://battlefieldforum.co/u/zumujogul)\ **Post date:** [November 20, 2018, 10:42am UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/8 "2018-11-20T10:42:00Z")
same problem, just annyoing ---
**Author:** ![max0mario](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/3be4f8/32.png) [@max0mario](https://battlefieldforum.co/u/max0mario)\ **Post date:** [November 20, 2018, 11:29am UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/9 "2018-11-20T11:29:00Z")
Check WIndows Deffender settings, it blocks hard drive usage by game! ---
**Author:** ![Esquireeee](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/e/858c86/32.png) [@Esquireeee](https://battlefieldforum.co/u/Esquireeee)\ **Post date:** [November 20, 2018, 7:23pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/10 "2018-11-20T19:23:00Z")
> [@max0mario](#): > > Check WIndows Deffender settings, it blocks hard drive usage by game! and how do u fix that? ---
**Author:** ![max0mario](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/3be4f8/32.png) [@max0mario](https://battlefieldforum.co/u/max0mario)\ **Post date:** [November 20, 2018, 7:59pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/11 "2018-11-20T19:59:00Z")
Copy this text to google) : how to create exclusion in windows defender ---
**Author:** ![OP4NG](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/3da27b/32.png) [@OP4NG](https://battlefieldforum.co/u/OP4NG)\ **Post date:** [November 23, 2018, 5:02pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/12 "2018-11-23T17:02:00Z")
> [@max0mario](#): > > Check WIndows Deffender settings, it blocks hard drive usage by game! In my case Windows defender is not even enabled ---
**Author:** ![blidonio1](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/d2c977/32.png) [@blidonio1](https://battlefieldforum.co/u/blidonio1)\ **Post date:** [November 23, 2018, 7:12pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/13 "2018-11-23T19:12:00Z")
> [@max0mario](#): > > Copy this text to google) : > how to create exclusion in windows defender dont work ---
**Author:** ![MrHsynKlc2379](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@MrHsynKlc2379](https://battlefieldforum.co/u/MrHsynKlc2379)\ **Post date:** [November 23, 2018, 8:45pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/14 "2018-11-23T20:45:00Z")
same problem someone help us… ---
**Author:** ![nirolimoy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/n/cc9497/32.png) [@nirolimoy](https://battlefieldforum.co/u/nirolimoy)\ **Post date:** [November 24, 2018, 8:02pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/15 "2018-11-24T20:02:00Z")
Chang the “profsave\_tmp” to “profsave” (delete the “\_tmp”) DOCUMENTS\>Origin\>battlefield v\>settings\> profsave ---
**Author:** ![DarkPassengerSK](https://battlefieldforum.co/user_avatar/battlefieldforum.co/darkpassengersk/32/106584_2.png) [@DarkPassengerSK](https://battlefieldforum.co/u/DarkPassengerSK)\ **Post date:** [November 25, 2018, 9:18am UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/16 "2018-11-25T09:18:00Z")
> [@nirolimoy](#): > > Chang the “profsave\_tmp” to “profsave” > (delete the “\_tmp”) > DOCUMENTS\>Origin\>battlefield v\>settings\> profsave this worked for me! thanks man ---
**Author:** ![Apn3a](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/cc9497/32.png) [@Apn3a](https://battlefieldforum.co/u/Apn3a)\ **Post date:** [November 25, 2018, 3:41pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/17 "2018-11-25T15:41:00Z")
> [@nirolimoy](#): > > Chang the “profsave\_tmp” to “profsave” > (delete the “\_tmp”) > DOCUMENTS\>Origin\>battlefield v\>settings\> profsave I had no “Origin” folder in Documents. Instead my path was: Documents\Battlefield V\settings Then performed the change above, and worked like a charm 🙂 Thanks nirolimoy! ---
**Author:** ![blidonio1](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/d2c977/32.png) [@blidonio1](https://battlefieldforum.co/u/blidonio1)\ **Post date:** [November 25, 2018, 3:46pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/18 "2018-11-25T15:46:00Z")
> [@nirolimoy](#): > > Chang the “profsave\_tmp” to “profsave” > (delete the “\_tmp”) > DOCUMENTS\>Origin\>battlefield v\>settings\> profsave works!!! tks! ---
**Author:** ![Marventh](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ee59a6/32.png) [@Marventh](https://battlefieldforum.co/u/Marventh)\ **Post date:** [November 30, 2018, 4:25pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/19 "2018-11-30T16:25:00Z")
The solution above doesn’t work for me - i changed the file name but there are other files in that folder like: - PROFSAVE\_backup\_profile - PROFSAVE\_backup\_profile\_synced - PROFSAVE\_profile - PROFSAVE\_profile\_synced What I did was changing just the profsave\_tmp file and boot up the game but the issiue persisted. Even tried to delete other files and leave just the changed one but to no avail. And even after the change and booting up the game it creates profsave\_tmp again. ☹ EDIT: It worked! I just had to boot up a game, set my setting and quit by main menu AND THEN change the file name. ---
**Author:** ![theSchnibble](https://battlefieldforum.co/user_avatar/battlefieldforum.co/theschnibble/32/107240_2.png) [@theSchnibble](https://battlefieldforum.co/u/theSchnibble)\ **Post date:** [December 2, 2018, 5:26pm UTC](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893/20 "2018-12-02T17:26:00Z")
> [@Marventh](#): > > The solution above doesn’t work for me - i changed the file name but there are other files in that folder like: > > - PROFSAVE\_backup\_profile > - PROFSAVE\_backup\_profile\_synced > - PROFSAVE\_profile > - PROFSAVE\_profile\_synced > What I did was changing just the profsave\_tmp file and boot up the game but the issiue persisted. Even tried to delete other files and leave just the changed one but to no avail. And even after the change and booting up the game it creates profsave\_tmp again. ☹ > > EDIT: It worked! I just had to boot up a game, set my setting and quit by main menu AND THEN change the file name. Thank you very much, that worked. What an annoying bug. [Next page](https://battlefieldforum.co/t/company-and-intro-every-time-when-starting-game/105893.md?page=2)