# Crashes during load **URL:** \ **Category:** General Discussion\ **Created:** [February 11, 2020, 9:33am UTC](https://battlefieldforum.co/t/crashes-during-load/107483 "2020-02-11T09:33:00Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Mickelmore89](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b3f665/32.png) [@Mickelmore89](https://battlefieldforum.co/u/Mickelmore89)\ **Post date:** [February 11, 2020, 9:33am UTC](https://battlefieldforum.co/t/crashes-during-load/107483/1 "2020-02-11T09:33:00Z")
Hi guys. So game worked a couple of days ago. Now the game starts and i see the screen “weekly challenge reward, skip ahead in chapter six” no matter if i press ‘continue’ or ‘Unlock now’ the game crashes. Sometimes it even crashes as soon as i see the picture… I tried repair the game, reinstall the game, remove my OC from cpu and ram. Nothing helps… What a broken game… ---
**Author:** ![Odds1979](https://battlefieldforum.co/user_avatar/battlefieldforum.co/odds1979/32/107021_2.png) [@Odds1979](https://battlefieldforum.co/u/Odds1979)\ **Post date:** [February 11, 2020, 10:26am UTC](https://battlefieldforum.co/t/crashes-during-load/107483/2 "2020-02-11T10:26:00Z")
Could you please post your hardware setup? CPU: ? GPU: ? RAM: ? Which GPU driver version are you running? - Did you check if there is a memory dump in your Battlefield 5 directory in “My Documents”? - Have you ran a check in Windows to see if you do not have any corrupt files?: [https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system ](https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system) - We need more information if you want us to help you. ---
**Author:** ![Mickelmore89](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b3f665/32.png) [@Mickelmore89](https://battlefieldforum.co/u/Mickelmore89)\ **Post date:** [February 11, 2020, 1:49pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/3 "2020-02-11T13:49:00Z")
CPU - i7-8700k GPU - RTX 2080 RAM - 16GB Newest gpu driver - 442.19, tried with older one aswell. There is a memory dump, but no idea on how to open it. Yes, no errors with corrupt files. ---
**Author:** ![Odds1979](https://battlefieldforum.co/user_avatar/battlefieldforum.co/odds1979/32/107021_2.png) [@Odds1979](https://battlefieldforum.co/u/Odds1979)\ **Post date:** [February 11, 2020, 2:02pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/4 "2020-02-11T14:02:00Z")
You can read the memory dump with: [https://www.microsoft.com/en-us/p/windbg-preview/9pgjgd53tn86?activetab=pivot:overviewtab](https://www.microsoft.com/en-us/p/windbg-preview/9pgjgd53tn86?activetab=pivot:overviewtab) Are you using a user.cfg by any chance? Do you use DX11 or DX12? ---
**Author:** ![OskooI\_007](https://battlefieldforum.co/user_avatar/battlefieldforum.co/oskooi_007/32/103046_2.png) [@OskooI\_007](https://battlefieldforum.co/u/OskooI_007)\ **Post date:** [February 11, 2020, 3:22pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/5 "2020-02-11T15:22:00Z")
Maybe the save file is corrupt. - Disable Cloud storage in Origin settings - Rename the ‘Battlefield V’ folder located in ‘Documents’ to ‘Battlefield V Backup’ - Launch BFV and see if it works now ---
**Author:** ![Mickelmore89](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b3f665/32.png) [@Mickelmore89](https://battlefieldforum.co/u/Mickelmore89)\ **Post date:** [February 11, 2020, 3:40pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/6 "2020-02-11T15:40:00Z")
It’s fixed. I read that some had issues without a pagefile, and i don’t have that activated. I activated and now I can start bfv… Very strange! ---
**Author:** ![g0merpile](https://battlefieldforum.co/user_avatar/battlefieldforum.co/g0merpile/32/102030_2.png) [@g0merpile](https://battlefieldforum.co/u/g0merpile)\ **Post date:** [February 11, 2020, 4:04pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/7 "2020-02-11T16:04:00Z")
Most of the time corrupted PF will lead to this, how did the pagefile get changed to custom is strange. Usually this is automatically set during setup, the user that knows how to use those settings will adjust according to the amount of memory. Just like swap drive works in linux. Nice to see things worked out in the end result Looks like a bad memory, corrupted HD specially Pagefile. forums.battlefield.com/en-us/discussion/199954/game-crash#latest ---
**Author:** ![Mickelmore89](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b3f665/32.png) [@Mickelmore89](https://battlefieldforum.co/u/Mickelmore89)\ **Post date:** [February 11, 2020, 4:47pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/8 "2020-02-11T16:47:00Z")
> [@g0merpile](#): > > Most of the time corrupted PF will lead to this, how did the pagefile get changed to custom is strange. Usually this is automatically set during setup, the user that knows how to use those settings will adjust according to the amount of memory. Just like swap drive works in linux. > Nice to see things worked out in the end resultLooks like a bad memory, corrupted HD specially Pagefile. forums.battlefield.com/en-us/discussion/199954/game-crash#latest I changed the page file when i installed Windows a couple of gears ago 🙂 Ye, I think i have a bad memory module 😕 ---
**Author:** ![CSO7777](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/f4b2a3/32.png) [@CSO7777](https://battlefieldforum.co/u/CSO7777)\ **Post date:** [February 11, 2020, 6:33pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/9 "2020-02-11T18:33:00Z")
> [@Mickelmore89](#): > > > [@g0merpile](#): > > > > Most of the time corrupted PF will lead to this, how did the pagefile get changed to custom is strange. Usually this is automatically set during setup, the user that knows how to use those settings will adjust according to the amount of memory. Just like swap drive works in linux. > > Nice to see things worked out in the end resultLooks like a bad memory, corrupted HD specially Pagefile. forums.battlefield.com/en-us/discussion/199954/game-crash#latest > > I changed the page file when i installed Windows a couple of gears ago 🙂 > > Ye, I think i have a bad memory module 😕 You can check you memory-modules by an internal tool in Windows 10, just look at this link: [How to check your Windows 10 PC for memory problems | Windows Central](https://www.windowscentral.com/how-check-your-pc-memory-problems-windows-10) ---
**Author:** ![Mickelmore89](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b3f665/32.png) [@Mickelmore89](https://battlefieldforum.co/u/Mickelmore89)\ **Post date:** [February 12, 2020, 8:30am UTC](https://battlefieldforum.co/t/crashes-during-load/107483/10 "2020-02-12T08:30:00Z")
Thanks CSO7777, I will try this tonight! 🙂 ---
**Author:** ![g0merpile](https://battlefieldforum.co/user_avatar/battlefieldforum.co/g0merpile/32/102030_2.png) [@g0merpile](https://battlefieldforum.co/u/g0merpile)\ **Post date:** [February 12, 2020, 3:22pm UTC](https://battlefieldforum.co/t/crashes-during-load/107483/11 "2020-02-12T15:22:00Z")
> [@Mickelmore89](#): > > > [@g0merpile](#): > > > > [»] > > Most of the time corrupted PF will lead to this, how did the pagefile get changed to custom is strange. Usually this is automatically set during setup, the user that knows how to use those settings will adjust according to the amount of memory. Just like swap drive works in linux. > > Nice to see things worked out in the end resultLooks like a bad memory, corrupted HD specially Pagefile. forums.battlefield.com/en-us/discussion/199954/game-crash#latest > > I changed the page file when i installed Windows a couple of gears ago 🙂 > > Ye, I think i have a bad memory module 😕 The windows update ending xxxx60 caused similar results in some pc, This is the update that was suppose to fix the bugs in xxxx389, xxxx60 update replaced 389 with even more problems then the 389 patch, unfortunately when uninstalling 60, ms decide to embedded the 389 patch after the uninstall of xxxx60