# Defective battlefield 4 disk?

**URL:** <https://battlefieldforum.co/t/defective-battlefield-4-disk/110055>\
**Category:** General Discussion\
**Created:** [November 8, 2013, 1:29am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055 "2013-11-08T01:29:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![antair20](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/d2c977/32.png) [@antair20](https://battlefieldforum.co/u/antair20)\
**Post date:** [November 8, 2013, 1:29am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/1 "2013-11-08T01:29:50Z")

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I purchased the game the other day and decided to play it today only to realize that the game will not launch and the back of the disk looks all messed up. Is there any way to get a new working disk without buying the game all over again?

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**Author:** ![Jrmurph3](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/96bed5/32.png) [@Jrmurph3](https://battlefieldforum.co/u/Jrmurph3)\
**Post date:** [November 8, 2013, 4:32am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/2 "2013-11-08T04:32:50Z")

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If you read the warranties or terms and conditions you will learn that you can contact the company for a replacement if the physical media is defective within 90 days of the purchase.

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**Author:** ![CokeCanNinja](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/8edcca/32.png) [@CokeCanNinja](https://battlefieldforum.co/u/CokeCanNinja)\
**Post date:** [November 8, 2013, 4:42am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/3 "2013-11-08T04:42:06Z")

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Disk…?

Oh wait, not all of us use Steam.

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**Author:** ![atheist47](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/5fc32e/32.png) [@atheist47](https://battlefieldforum.co/u/atheist47)\
**Post date:** [November 8, 2013, 6:20am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/4 "2013-11-08T06:20:04Z")

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Or Origin, in this case. 😉

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**Author:** ![jawz-x](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/ecb155/32.png) [@jawz-x](https://battlefieldforum.co/u/jawz-x)\
**Post date:** [November 11, 2013, 1:04am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/5 "2013-11-11T01:04:46Z")

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Depending on store you might be able to exchange it under the defective return clause…

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**Author:** ![antair20](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/d2c977/32.png) [@antair20](https://battlefieldforum.co/u/antair20)\
**Post date:** [November 11, 2013, 1:11am UTC](https://battlefieldforum.co/t/defective-battlefield-4-disk/110055/6 "2013-11-11T01:11:20Z")

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Got it at walmart and they were able to get me another copy that wasn’t defective!