# DirectX 39811 error **URL:** \ **Category:** General Discussion\ **Created:** [June 18, 2018, 3:59pm UTC](https://battlefieldforum.co/t/directx-39811-error/103413 "2018-06-18T15:59:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Red\_Label\_Scotch](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/74df32/32.png) [@Red\_Label\_Scotch](https://battlefieldforum.co/u/Red_Label_Scotch)\ **Post date:** [June 18, 2018, 3:59pm UTC](https://battlefieldforum.co/t/directx-39811-error/103413/1 "2018-06-18T15:59:00Z")
[https://ibb.co/mShSZd](https://ibb.co/mShSZd) Second time in two days that I have gotten this error message. DirectX Function `GetDeviceRemovedReason` failed with DXGL\_ERROR\_DEVICE\_HUNG\_GPU: DRIVER 39811. This error is usually caused by the latest graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 1024 MB of VRAM. I am running GeForce Driver 398.11. Release Date 06/05/2018. I am running an NVIDIA GeForce GTX 1070. The only recent changes to my system are that I got a new mouse, and a new ASUS 144hz monitor. ---
**Author:** ![BigF33t\_13](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/eb8c5e/32.png) [@BigF33t\_13](https://battlefieldforum.co/u/BigF33t_13)\ **Post date:** [June 18, 2018, 4:08pm UTC](https://battlefieldforum.co/t/directx-39811-error/103413/2 "2018-06-18T16:08:00Z")
Roll back the driver, or better yet, uninstall the driver with DDU in safe mode, and try an earlier driver. ---
**Author:** ![Red\_Label\_Scotch](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/74df32/32.png) [@Red\_Label\_Scotch](https://battlefieldforum.co/u/Red_Label_Scotch)\ **Post date:** [June 19, 2018, 4:46am UTC](https://battlefieldforum.co/t/directx-39811-error/103413/3 "2018-06-19T04:46:00Z")
Here it is happening. [https://streamable.com/dtphl](https://streamable.com/dtphl) Please pardon the language at the end. For some reason, right before it crashed, I got a notice that I can use win + g to take a screenshot…I find it odd that it popped up randomly, and can`t help but think that it is related. ---
**Author:** ![DeathMetalMarine](https://battlefieldforum.co/user_avatar/battlefieldforum.co/deathmetalmarine/32/101672_2.png) [@DeathMetalMarine](https://battlefieldforum.co/u/DeathMetalMarine)\ **Post date:** [June 19, 2018, 10:22am UTC](https://battlefieldforum.co/t/directx-39811-error/103413/4 "2018-06-19T10:22:00Z")
- Try disabling Origin in-game if you haven’t already. I had a DX error yesterday, and I solved it by disabling Origin in-game. - Try a clean graphics driver installation. ---
**Author:** ![Draxonfly](https://battlefieldforum.co/user_avatar/battlefieldforum.co/draxonfly/32/101781_2.png) [@Draxonfly](https://battlefieldforum.co/u/Draxonfly)\ **Post date:** [June 19, 2018, 12:43pm UTC](https://battlefieldforum.co/t/directx-39811-error/103413/5 "2018-06-19T12:43:00Z")
Have a look and see if something helps: [DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )](https://battlefieldforum.co/t/directx-function-error-nvidia-are-you-actually-serious-ea-28-03-17-21-34-cest/103891) Its a very frustrating life long error that comes and goes. Different things fix it for some, sometimes it is fixed for a while and come back without warning… ---
**Author:** ![Red\_Label\_Scotch](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/74df32/32.png) [@Red\_Label\_Scotch](https://battlefieldforum.co/u/Red_Label_Scotch)\ **Post date:** [June 19, 2018, 2:38pm UTC](https://battlefieldforum.co/t/directx-39811-error/103413/6 "2018-06-19T14:38:00Z")
DeathMetalMarine wrote: [»](https://battlefieldforum.co/t/directx-39811-error/103413/4) - Try disabling Origin in-game if you haven’t already. I had a DX error yesterday, and I solved it by disabling Origin in-game. - Try a clean graphics driver installation.