# DirectX Error "GetDeviceRemovedReason" **URL:** \ **Category:** General Discussion\ **Created:** [October 22, 2016, 9:44am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532 "2016-10-22T09:44:00Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![mancii](https://battlefieldforum.co/user_avatar/battlefieldforum.co/mancii/32/102734_2.png) [@mancii](https://battlefieldforum.co/u/mancii)\ **Post date:** [October 22, 2016, 9:44am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/1 "2016-10-22T09:44:00Z")
I got this error all the time. Using dual NVIDIA GeForce GTX 770 SLI DirectX Error DirectX function “GetDeviceRemovedReason” failed with DXGI\_ERROR\_DEVICE\_HUNG. GPU: “NVIDIA GeForce GTX 770”, Driver: 37557 OK ---
**Author:** ![Kirister](https://battlefieldforum.co/user_avatar/battlefieldforum.co/kirister/32/102531_2.png) [@Kirister](https://battlefieldforum.co/u/Kirister)\ **Post date:** [October 22, 2016, 9:48am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/2 "2016-10-22T09:48:00Z")
[DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )](https://battlefieldforum.co/t/directx-function-error-nvidia-are-you-actually-serious-ea-28-03-17-21-34-cest/103891) ---
**Author:** ![Fatlenny71](https://battlefieldforum.co/user_avatar/battlefieldforum.co/fatlenny71/32/101923_2.png) [@Fatlenny71](https://battlefieldforum.co/u/Fatlenny71)\ **Post date:** [October 22, 2016, 9:56am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/3 "2016-10-22T09:56:00Z")
Ok so I was also getting this error. I spent months trying to understand what the problem is. I had triple SLI and it caused me nothing but headaches. I spent more time trying to sort out the problems than I did playing games. My solution at first was to unplug the power from two of my cards and just play the game on one card. What a difference that made. A whole nights gaming without ANY problems. I then sold my cards and bought the biggest single card I could afford. I then had the FPS on the monitor and adjusted the graphics settings until I was the 80 - 100 FPS all the time and left it at that. I know this is not an ideal solution I used to play with 3 x swifts in surround which was awesome but as Nvidia seem to be dropping 3 X SLI the writing has been on the wall for some time :(, but I’m having soooooo much more fun. I bought a Maxwell Titan X for £400 on gumtree and play on 3440 x 1440 monitor at 100 FPS with settings on Ultra / High with HBAO off. Looks great 🙂 Hope you find your solution !!! ---
**Author:** ![Eclipse4349](https://battlefieldforum.co/user_avatar/battlefieldforum.co/eclipse4349/32/101826_2.png) [@Eclipse4349](https://battlefieldforum.co/u/Eclipse4349)\ **Post date:** [October 26, 2016, 12:00am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/4 "2016-10-26T00:00:00Z")
Disabling DX12 fixed it for me. Since my game would not launch, I had to edit the following file to disable DX12: Documents\Battlefield 1\settings\PROFSAVE\_profile In this file, find the line that says: GstRender.Dx12Enabled 1 Change the 1 to a 0 (zero) Hope that helps some of you! ---
**Author:** ![crashburn162](https://battlefieldforum.co/user_avatar/battlefieldforum.co/crashburn162/32/101574_2.png) [@crashburn162](https://battlefieldforum.co/u/crashburn162)\ **Post date:** [October 26, 2016, 2:42pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/5 "2016-10-26T14:42:00Z")
I have the same error but putting the game to use single card from 3d options doesn’t work I will try to disable SLI as whole to see if it helps I too have dual 770. ---
**Author:** ![D4nyMX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/d4nymx/32/101608_2.png) [@D4nyMX](https://battlefieldforum.co/u/D4nyMX)\ **Post date:** [October 28, 2016, 1:23am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/6 "2016-10-28T01:23:00Z")
Please help i still getting the same error over and over again ---
**Author:** ![MrcZ\_zed026](https://battlefieldforum.co/user_avatar/battlefieldforum.co/mrcz_zed026/32/102878_2.png) [@MrcZ\_zed026](https://battlefieldforum.co/u/MrcZ_zed026)\ **Post date:** [October 28, 2016, 2:46am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/7 "2016-10-28T02:46:00Z")
@Eclipse4349 tried doing that but the problem still persists. Really frustrating especially when in multiplayer. If anyone finds a solutions please post it. here is the screenshot of my error. I did some checking and it seems that a lot of GTX 670,680,770 users are facing the same problem. ![hgzTKzK.png](https://battlefieldforum.co/uploads/default/original/3X/6/4/64315bfd630c23986021bb1f2e81d648c000ca30.png) one time this happened: Problem signature: Problem Event Name: APPCRASH Application Name: bf1.exe Application Version: 1.0.9.53998 Application Timestamp: 58077d90 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.17932 Fault Module Timestamp: 503285c2 Exception Code: 887a0006 Exception Offset: 000000000000caed OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: dbf0 Additional Information 2: dbf0e7e3eede1751a3bea8a1a43721a6 Additional Information 3: 7b37 Additional Information 4: 7b37a11bec1e3fd5d53a4fa9c774ed48 ---
**Author:** ![Kirister](https://battlefieldforum.co/user_avatar/battlefieldforum.co/kirister/32/102531_2.png) [@Kirister](https://battlefieldforum.co/u/Kirister)\ **Post date:** [October 28, 2016, 3:37am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/8 "2016-10-28T03:37:00Z")
@D4nyMX @MrcZ_zed026 There is already a topic with over 100 pages of replies, use this one instead. No need to flood the forum with new topics about the same issue. [DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )](https://battlefieldforum.co/t/directx-function-error-nvidia-are-you-actually-serious-ea-28-03-17-21-34-cest/103891) Also I will save you some time. This crash is not fixable by end users. You have to wait for Dice to release a patch. ---
**Author:** ![hyperUnkn0wn](https://battlefieldforum.co/user_avatar/battlefieldforum.co/hyperunkn0wn/32/102242_2.png) [@hyperUnkn0wn](https://battlefieldforum.co/u/hyperUnkn0wn)\ **Post date:** [October 28, 2016, 9:42pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/9 "2016-10-28T21:42:00Z")
Have had the same problems since day one, today I tried windowed-borderless and have been able to play without interruptions (crashes). ---
**Author:** ![geck1245](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/82dd89/32.png) [@geck1245](https://battlefieldforum.co/u/geck1245)\ **Post date:** [October 31, 2016, 1:19am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/10 "2016-10-31T01:19:00Z")
> [@mancii](#): > > I got this error all the time. Using dual NVIDIA GeForce GTX 770 SLI > DirectX Error DirectX function “GetDeviceRemovedReason” failed with DXGI\_ERROR\_DEVICE\_HUNG. GPU: “NVIDIA GeForce GTX 770”, Driver: 37557 OK I had the same issue and i havent had a crash in a good long while after i turned on dx12 and turned off origin in game ---
**Author:** ![Koettlaerkan](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/a4c791/32.png) [@Koettlaerkan](https://battlefieldforum.co/u/Koettlaerkan)\ **Post date:** [October 31, 2016, 3:02pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/11 "2016-10-31T15:02:00Z")
I still got this problem, running GTX770, ant news on this? ---
**Author:** ![Timbo196](https://battlefieldforum.co/user_avatar/battlefieldforum.co/timbo196/32/103842_2.png) [@Timbo196](https://battlefieldforum.co/u/Timbo196)\ **Post date:** [October 31, 2016, 3:08pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/12 "2016-10-31T15:08:00Z")
> [@Koettlaerkan](#): > > I still got this problem, running GTX770, ant news on this? No. Last week a DICE dev posted here that they’re working on it: [DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )](https://battlefieldforum.co/t/directx-function-error-nvidia-are-you-actually-serious-ea-28-03-17-21-34-cest/103891) don’t know if they’re really working on it. Since a few days no reaction … Sory buddy. we can only hope ---
**Author:** ![Danebrain](https://battlefieldforum.co/user_avatar/battlefieldforum.co/danebrain/32/101618_2.png) [@Danebrain](https://battlefieldforum.co/u/Danebrain)\ **Post date:** [October 31, 2016, 3:11pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/13 "2016-10-31T15:11:00Z")
> [@Timbo196](#): > > > [@Koettlaerkan](#): > > > > I still got this problem, running GTX770, ant news on this? > > No. Last week a DICE dev posted here that they’re working on it: [DirectX Function Error (Nvidia) - Are you actually serious EA? ( 28.03.17 - 21:34 CEST )](https://battlefieldforum.co/t/directx-function-error-nvidia-are-you-actually-serious-ea-28-03-17-21-34-cest/103891) > > don’t know if they’re really working on it. Since a few days no reaction … > > Sory buddy. we can only hope Im pretty sure they will fix it. But it takes sometime, and if they have found a fix, they need to test it, and make sure it doesn’t break other things. ---
**Author:** ![HyakuAkatshi](https://battlefieldforum.co/user_avatar/battlefieldforum.co/hyakuakatshi/32/102239_2.png) [@HyakuAkatshi](https://battlefieldforum.co/u/HyakuAkatshi)\ **Post date:** [November 2, 2016, 4:45pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/14 "2016-11-02T16:45:00Z")
Does everyone still have this problem? just started to encounter the issue and I have a gtx 770. Any news on a fix? ---
**Author:** ![Jimbonator](https://battlefieldforum.co/user_avatar/battlefieldforum.co/jimbonator/32/102398_2.png) [@Jimbonator](https://battlefieldforum.co/u/Jimbonator)\ **Post date:** [November 2, 2016, 4:57pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/15 "2016-11-02T16:57:00Z")
Yep, I just had it happen, using a 770 as well. ---
**Author:** ![Khanivore73](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/898d66/32.png) [@Khanivore73](https://battlefieldforum.co/u/Khanivore73)\ **Post date:** [November 3, 2016, 1:59am UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/16 "2016-11-03T01:59:00Z")
Still no fix for it but in the meantime just play the Sinai Desert, Suez, Argonne Forest, Amiens and Fao Fortress maps. They seem to be unaffected. ---
**Author:** ![Kebno](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/b9e5f3/32.png) [@Kebno](https://battlefieldforum.co/u/Kebno)\ **Post date:** [November 3, 2016, 3:37pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/17 "2016-11-03T15:37:00Z")
this keeps happening to me but i have an rx 480 ---
**Author:** ![xxKpt-Chaosxx](https://battlefieldforum.co/user_avatar/battlefieldforum.co/xxkpt-chaosxx/32/104152_2.png) [@xxKpt-Chaosxx](https://battlefieldforum.co/u/xxKpt-Chaosxx)\ **Post date:** [November 3, 2016, 8:35pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/18 "2016-11-03T20:35:00Z")
Still same Prob here. Using 2xGTX780Ti ---
**Author:** ![StarscreamUK](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/a87d85/32.png) [@StarscreamUK](https://battlefieldforum.co/u/StarscreamUK)\ **Post date:** [November 3, 2016, 8:41pm UTC](https://battlefieldforum.co/t/directx-error-getdeviceremovedreason/102532/19 "2016-11-03T20:41:00Z")
closing this as there is a whole thread for this. @Kebno - amd released a new driver, others have reported this solves their issue