Hellguardian44 that still doesn’t change the fact that this as a public forum is not the proper venue to seek help for an account specific issue. Here is the link to the specific area where you may receive further assistance or clarification from EA Community Managers on what they can or cannot do for you after hearing the details of your situation. https://answers.ea.com/t5/Technical-Issues/bd-p/battlefield-v-technical-issues-en
Since this is not the proper venue for your issue I am closing this thread. Please post in the EA Answers HQ via the link that I provided above.