# EA Restricted My Account Without Any Explanation **URL:** \ **Category:** General Discussion\ **Created:** [October 26, 2016, 12:02pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577 "2016-10-26T12:02:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![leperheart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ac8455/32.png) [@leperheart](https://battlefieldforum.co/u/leperheart)\ **Post date:** [October 26, 2016, 12:02pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/1 "2016-10-26T12:02:00Z")
I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it on 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to an Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they will unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. As always EA is just being EA, and I won’t buy a ¯\_(ツ)\_/¯ from them again. ---
**Author:** ![LastActionBiebo](https://battlefieldforum.co/user_avatar/battlefieldforum.co/lastactionbiebo/32/102612_2.png) [@LastActionBiebo](https://battlefieldforum.co/u/LastActionBiebo)\ **Post date:** [October 26, 2016, 12:06pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/2 "2016-10-26T12:06:00Z")
Contact your reseller (g2play) ---
**Author:** ![sinisterNL](https://battlefieldforum.co/user_avatar/battlefieldforum.co/sinisternl/32/103481_2.png) [@sinisterNL](https://battlefieldforum.co/u/sinisterNL)\ **Post date:** [October 26, 2016, 12:07pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/3 "2016-10-26T12:07:00Z")
Although i never had this problem that is part of the risk buying keys from g2play or any other dodgy 3rd party seller. ---
**Author:** ![leperheart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ac8455/32.png) [@leperheart](https://battlefieldforum.co/u/leperheart)\ **Post date:** [October 26, 2016, 12:09pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/4 "2016-10-26T12:09:00Z")
> [@LastActionBiebo](#): > > Contact your reseller (g2play) I did, so far nothing. They turn back my replies in every 2-3 days. ---
**Author:** ![OfficialVintorez](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/54ee81/32.png) [@OfficialVintorez](https://battlefieldforum.co/u/OfficialVintorez)\ **Post date:** [October 26, 2016, 12:09pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/5 "2016-10-26T12:09:00Z")
Sites like g2a and I would assume the one you used are know to pirate and re-sell game copies for money. I would not be surprised for them to message you back and said you activated a pirated key. There was a big scandal earlier this year with g2a. This is all speculative though. ---
**Author:** ![leperheart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ac8455/32.png) [@leperheart](https://battlefieldforum.co/u/leperheart)\ **Post date:** [October 26, 2016, 12:12pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/6 "2016-10-26T12:12:00Z")
> [@OfficialVintorez](#): > > Sites like g2a and I would assume the one you used are know to pirate and re-sell game copies for money. I would not be surprised for them to message you back and said you activated a pirated key. There was a big scandal earlier this year with g2a. This is all speculative though. So you guys are think that it’s because of the key I have ordered from g2play? There isn’t a chance that there might be an another reason? ---
**Author:** ![I\_ScoRp1oN\_I](https://battlefieldforum.co/user_avatar/battlefieldforum.co/i_scorp1on_i/32/102258_2.png) [@I\_ScoRp1oN\_I](https://battlefieldforum.co/u/I_ScoRp1oN_I)\ **Post date:** [October 26, 2016, 12:15pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/7 "2016-10-26T12:15:00Z")
> [@leperheart](#): > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > As always EA is just being EA, and I won’t buy a from them again. My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. ---
**Author:** ![OfficialVintorez](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/54ee81/32.png) [@OfficialVintorez](https://battlefieldforum.co/u/OfficialVintorez)\ **Post date:** [October 26, 2016, 12:16pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/8 "2016-10-26T12:16:00Z")
> [@leperheart](#): > > > [@OfficialVintorez](#): > > > > Sites like g2a and I would assume the one you used are know to pirate and re-sell game copies for money. I would not be surprised for them to message you back and said you activated a pirated key. There was a big scandal earlier this year with g2a. This is all speculative though. > > So you guys are think that it’s because of the key I have ordered from g2play? There isn’t a chance that there might be an another reason? It all lines up because you activated your key on the 21st and you cannot log in anymore. Now I would think this is what happened, someone used a stolen credit card and bought a BF1 key, then re-sold it to you and then the credit card company charge-backed the game copy, therefore game clients like steam etc lock or ban your account because of that. So I would assume is what happened to you. Always buy with reputable companies. ---
**Author:** ![Robby\_Burns](https://battlefieldforum.co/user_avatar/battlefieldforum.co/robby_burns/32/103280_2.png) [@Robby\_Burns](https://battlefieldforum.co/u/Robby_Burns)\ **Post date:** [October 26, 2016, 12:18pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/9 "2016-10-26T12:18:00Z")
I highly doubt there’s any issue with the key you purchased from G2A for Battlefield 1, I’m using one myself, never had a problem with any games I have ever purchased from them. ---
**Author:** ![I\_ScoRp1oN\_I](https://battlefieldforum.co/user_avatar/battlefieldforum.co/i_scorp1on_i/32/102258_2.png) [@I\_ScoRp1oN\_I](https://battlefieldforum.co/u/I_ScoRp1oN_I)\ **Post date:** [October 26, 2016, 12:18pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/10 "2016-10-26T12:18:00Z")
> [@leperheart](#): > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they will unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > As always EA is just being EA, and I won’t buy a from them again. and all this blocking things its cause of cheap selling games, via stolen cards and so on ---
**Author:** ![OfficialVintorez](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/54ee81/32.png) [@OfficialVintorez](https://battlefieldforum.co/u/OfficialVintorez)\ **Post date:** [October 26, 2016, 12:19pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/11 "2016-10-26T12:19:00Z")
> [@l\_ScoRp1oN\_l](#): > > > [@leperheart](#): > > > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > > > As always EA is just being EA, and I won’t buy a from them again. > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. Also could be this scenario. ---
**Author:** ![Robby\_Burns](https://battlefieldforum.co/user_avatar/battlefieldforum.co/robby_burns/32/103280_2.png) [@Robby\_Burns](https://battlefieldforum.co/u/Robby_Burns)\ **Post date:** [October 26, 2016, 12:19pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/12 "2016-10-26T12:19:00Z")
> [@l\_ScoRp1oN\_l](#): > > > [@leperheart](#): > > > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > > > As always EA is just being EA, and I won’t buy a from them again. > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. BS, where’s your source of info, apart from your friends? ---
**Author:** ![leperheart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ac8455/32.png) [@leperheart](https://battlefieldforum.co/u/leperheart)\ **Post date:** [October 26, 2016, 12:22pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/13 "2016-10-26T12:22:00Z")
First I tried to buy it via Origin but it was keep giving a credit card error although my card was working fine in everywhere. So I had to buy a key from 3rd party seller. Nothing’s works fine with EA. How the hell should I know it was fraud and unreliable? Everyone buy keys from that site. ---
**Author:** ![ayardinaglass](https://battlefieldforum.co/user_avatar/battlefieldforum.co/ayardinaglass/32/101255_2.png) [@ayardinaglass](https://battlefieldforum.co/u/ayardinaglass)\ **Post date:** [October 26, 2016, 12:22pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/14 "2016-10-26T12:22:00Z")
I bought two keys from g2play and nothing as of yet lol, so i doubt it ---
**Author:** ![leperheart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ac8455/32.png) [@leperheart](https://battlefieldforum.co/u/leperheart)\ **Post date:** [October 26, 2016, 12:29pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/15 "2016-10-26T12:29:00Z")
> [@l\_ScoRp1oN\_l](#): > > > [@leperheart](#): > > > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > > > As always EA is just being EA, and I won’t buy a from them again. > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. So their money burnt? Will they ever be able to play the game? ---
**Author:** ![I\_ScoRp1oN\_I](https://battlefieldforum.co/user_avatar/battlefieldforum.co/i_scorp1on_i/32/102258_2.png) [@I\_ScoRp1oN\_I](https://battlefieldforum.co/u/I_ScoRp1oN_I)\ **Post date:** [October 26, 2016, 12:32pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/16 "2016-10-26T12:32:00Z")
> [@Robby\_Burns](#): > > > [@l\_ScoRp1oN\_l](#): > > > > > [@leperheart](#): > > > > > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > > > > > As always EA is just being EA, and I won’t buy a from them again. > > > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. > > BS, where’s your source of info, apart from your friends? Friends are my clan members! > [@ayardinaglass](#): > > I bought two keys from g2play and nothing as of yet lol, so i doubt it EA have own retails partners which allow them to sell cheap EA/Origin games, here you go [ea.com/asia/1/ea-retail-partners](http://www.ea.com/asia/1/ea-retail-partners) all oders will get most likely blocked from EA/Origin so stop ¯\_(ツ)\_/¯ around, if you have buy game from g2a or what ever site which EA does not allow to be activated, your game will be most likely blocked ones you have admit it here on forum, they have clearly post a info about this somewhere but am not gonna look around cause i dont care, so RIP to your games soon i guess ---
**Author:** ![LastActionBiebo](https://battlefieldforum.co/user_avatar/battlefieldforum.co/lastactionbiebo/32/102612_2.png) [@LastActionBiebo](https://battlefieldforum.co/u/LastActionBiebo)\ **Post date:** [October 26, 2016, 12:33pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/17 "2016-10-26T12:33:00Z")
> [@l\_ScoRp1oN\_l](#): > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. Wow, EA will have to prepare for a huge shitstorm if that’s true. Keystores like g2a and kinguin are very popular and the pc playerbase for battlefront and bf4 is already on life support. If they want to keep this game alive they oughta think twice about it. ---
**Author:** ![Stobias](https://battlefieldforum.co/user_avatar/battlefieldforum.co/stobias/32/103623_2.png) [@Stobias](https://battlefieldforum.co/u/Stobias)\ **Post date:** [October 26, 2016, 12:35pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/18 "2016-10-26T12:35:00Z")
Ask yourself, how do these sites sell new full price games with such discount? Answer: Some keys are bought from EA Origin with stolen credit cards. The purchase is illegal and when traced back to the product (game code), it is marked as invalid. The sites have no control over who sells what there. ---
**Author:** ![I\_ScoRp1oN\_I](https://battlefieldforum.co/user_avatar/battlefieldforum.co/i_scorp1on_i/32/102258_2.png) [@I\_ScoRp1oN\_I](https://battlefieldforum.co/u/I_ScoRp1oN_I)\ **Post date:** [October 26, 2016, 12:35pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/19 "2016-10-26T12:35:00Z")
> [@leperheart](#): > > > [@l\_ScoRp1oN\_l](#): > > > > > [@leperheart](#): > > > > > > I have pre-ordered a key from [g2play.net](http://g2play.net) and activated it 21th of October , I can’t go online since then. First I thought it’s a server issue but later found out that my account has been restricted by asking to a Origin advisor. And I really don’t know why is that happened. They didn’t even bother to send a message to me about it. Origin advisors can’t tell the reason either because whoever did this, didn’t state a reason. I’ve been told to send a mail to “Account Disputes” and they told me they’re going to investigate it. Don’t know when they’re unrestirct my account. As far as I concern, it might even take months according to ea.help forums and there is no guarantee that they’re going to re-activate my account. Since I’ve bought a key from a 3rd party seller, I’can’t refund the game either. > > > > > > As always EA is just being EA, and I won’t buy a from them again. > > > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. > > So their money burnt? Will they ever be able to play the game? they got refund (if you have buyer protection on g2a), but you will have to have prove from EA that key is blocked ---
**Author:** ![Florrpan](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/5e9695/32.png) [@Florrpan](https://battlefieldforum.co/u/Florrpan)\ **Post date:** [October 26, 2016, 12:43pm UTC](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577/20 "2016-10-26T12:43:00Z")
> [@LastActionBiebo](#): > > > [@l\_ScoRp1oN\_l](#): > > > > My few friends had same issues but they have got answer, the answer was, EA will block all pre-sellers such as g2a, kinguin, cdkeys, aso. EA have inform about this somewhere on forums am not just sure where, but they are working on that to allow games sells only from origin. > > Wow, EA will have to prepare for a huge shitstorm if that’s true. Keystores like g2a and kinguin are very popular and the pc playerbase for battlefront and bf4 is already on life support. If they want to keep this game alive they oughta think twice about it. You’re wrong. It’s not EA’s problem that some ppl buy keys paid with a stolen card. They do the right thing, refund and disable the key bought from Origin. They can’t take responsibility for anything else than what’s being bought in their store. It’s like if you buy a car, that then turns out to be stolen. You can’t expect to keep the car when the police and the rightful owner claims it back, right? [Next page](https://battlefieldforum.co/t/ea-restricted-my-account-without-any-explanation/102577.md?page=2)