# Freeze/Crash

**URL:** <https://battlefieldforum.co/t/freeze-crash/102619>\
**Category:** General Discussion\
**Created:** [November 1, 2016, 4:07pm UTC](https://battlefieldforum.co/t/freeze-crash/102619 "2016-11-01T16:07:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [November 1, 2016, 4:07pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/1 "2016-11-01T16:07:00Z")

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Can we please talk about this, my game is still crashing, sometime it’s 5 times a day, sometimes i can play 2h long without anything but i will still crash again.  
i tried about every solution online, my video drivers are up to date my computer is a beast and i can run the game on ultra without any problem.  
The crash happens on multiplayer and single player, basically i play and everything stops except the soud for a few seconds, i can wait but the game will stay frozen until the computer close it and says “BF1 stop working”  
any idea, sugestion, dice’s statement on this ?

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**Author:** ![sseebbee](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/858c86/32.png) [@sseebbee](https://battlefieldforum.co/u/sseebbee)\
**Post date:** [November 1, 2016, 8:30pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/2 "2016-11-01T20:30:00Z")

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I’m having the exact same issues. Need a fix as well since I have tried everything and still happends multiple times from 20 min up to 3h between crashes.  
It’s getting really old really fast to force close the game to reconnect. especially when playing with friends and then not being able to rejoin.

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**Author:** ![drbmurray](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/7ea924/32.png) [@drbmurray](https://battlefieldforum.co/u/drbmurray)\
**Post date:** [November 1, 2016, 8:44pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/3 "2016-11-01T20:44:00Z")

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Same issue here. I have replaced/updated everything under the sun attempting to avoid these hard crashes but nothing has worked. When I say that I have replaced everything - I mean just that - everything except for my 650w power supply and I still get the exact same problems. Every other game runs on ultra settings without a hitch. Sick and tired of crashing/freezing my comp after every round and having to manually reboot my rig. Server side patch came very quickly…where’s ours?

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**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [November 2, 2016, 10:43am UTC](https://battlefieldforum.co/t/freeze-crash/102619/4 "2016-11-02T10:43:00Z")

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I have this problem too but mine just stays frozen with the sound stopping after some seconds and have to force close it from task manager but also i have to restart my pc because its eating my ram and cant close it completely.Also the origin see me in game…just what is happening?Sometimes i can play without problems for example i played 2 days without problems then the 3rd day freeze.

EDIT:And yes if i wait like 5 mins?i dont know i did wait in the beta and when i press alt tab the crashed appear,but also if i close it from task manager just after it froze in task appear windows error reporting or something like that so its clearly a crash but never had this problem in other games,Mirrors Edge Catalyst is doing the same thing also.

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**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [November 2, 2016, 4:27pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/5 "2016-11-02T16:27:00Z")

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EnPhyX i got the exact issue you described, game freeze and i have to exit through task manager, if you wait the computer finally will catch up and close the game, it’s the way it happen to me anyway. Today i played through the solo without any problem, then i launched a multiplayer game and got a crash 7 minutes later

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**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [November 2, 2016, 7:07pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/6 "2016-11-02T19:07:00Z")

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Snk117 Yup this morning i had like 3 crashes and now i played 2 rounds with no problems (Monte Grappa and Amiens) so its pretty randomly what is happening here…Also when i got the game i played the campaign with no issues until the last war story with the desert when the fps was dropping from 60-70 to 20-25 and then freeze but not always is crashing when the fps is low i had like 80 fps and BOOM -\_-

My PC is not a monster but if im hitting 100 fps on low i think i shouldnt have problems

i5 4460  
HD 7770 Vapor-X 1 GB (I know i will try to replace it this December but the chances are low)  
8 GB RAM 1600  
SSD Kingston 240 GB where the game is installed  
Windows 10 Pro

So as i said im hitting even 100 fps but the game stays somewhere between 60-80 fps with 1440x900 resolution,my native res is 1680x1050 but i wanted to test on lower one because i thought that if the drops are the problem it will disappear but with no luck so yeah…also when it crash and close the game,my pc just remain blocked in the resolution ive set in the game,didnt tried to change in manually though but i will try next time.

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**Author:** ![StarscreamUK](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/a87d85/32.png) [@StarscreamUK](https://battlefieldforum.co/u/StarscreamUK)\
**Post date:** [November 2, 2016, 7:49pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/7 "2016-11-02T19:49:00Z")

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are you using onboard realtek audio? (i note you are not getting the device removed error)

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<div class="post-metadata">

**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [November 2, 2016, 8:39pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/8 "2016-11-02T20:39:00Z")

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what do you mean “onboard realtek audio” ? english is not my main language so i’m not sure to understand you correctly about this 😉

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**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [November 3, 2016, 7:45am UTC](https://battlefieldforum.co/t/freeze-crash/102619/9 "2016-11-03T07:45:00Z")

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StarscreamUK Yes with the latest update for it.  
Snk117 He is referring to the audio card from the motherboard a pre installed one just like the LAN.

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**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [November 3, 2016, 9:58am UTC](https://battlefieldforum.co/t/freeze-crash/102619/10 "2016-11-03T09:58:00Z")

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ok thank you 😉 so the answer is yes

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**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [December 14, 2016, 6:11pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/11 "2016-12-14T18:11:00Z")

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The issue is still not FIXED !

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**Author:** ![StarscreamUK](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/a87d85/32.png) [@StarscreamUK](https://battlefieldforum.co/u/StarscreamUK)\
**Post date:** [December 15, 2016, 7:17am UTC](https://battlefieldforum.co/t/freeze-crash/102619/12 "2016-12-15T07:17:00Z")

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The realtek drivers have been a pain. I have tried using the realtek drivers from their own site in my own system (normally use a recon 3d pci) and they solved issues in the past

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<div class="post-metadata">

**Author:** ![Snk117](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/9fc348/32.png) [@Snk117](https://battlefieldforum.co/u/Snk117)\
**Post date:** [December 15, 2016, 3:39pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/13 "2016-12-15T15:39:00Z")

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i’ll try id… but i’m afraid that issue will stay… can’t really do more, my computer can run on ultra, i got crashes on ultra settings as well as low setings, and it’s totally random ☹

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<div class="post-metadata">

**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [December 31, 2016, 11:01am UTC](https://battlefieldforum.co/t/freeze-crash/102619/14 "2016-12-31T11:01:00Z")

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Yeah the problem isnt gone for me too ☹

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**Author:** ![ToonarmY87](https://battlefieldforum.co/user_avatar/battlefieldforum.co/toonarmy87/32/103869_2.png) [@ToonarmY87](https://battlefieldforum.co/u/ToonarmY87)\
**Post date:** [December 31, 2016, 11:17am UTC](https://battlefieldforum.co/t/freeze-crash/102619/15 "2016-12-31T11:17:00Z")

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Have any of you guys overclocked anything??

I was having this issue until i returned my CPU/RAMto stock speeds.

Im now going to try and gradually overclock the cpu again and stop when the problem comes back

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**Author:** ![D5RAT](https://battlefieldforum.co/user_avatar/battlefieldforum.co/d5rat/32/100944_2.png) [@D5RAT](https://battlefieldforum.co/u/D5RAT)\
**Post date:** [December 31, 2016, 11:26am UTC](https://battlefieldforum.co/t/freeze-crash/102619/16 "2016-12-31T11:26:00Z")

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I had a similar problem with BF4 years ago , I had a ATI6990 beast of a card at the time and it ripped through every game until BF4 then I started crashing. The fix was to down clock it slightly , god knows why but I never had a crash after a 30mhz downclock …worth a try

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**Author:** ![camar0corey](https://battlefieldforum.co/user_avatar/battlefieldforum.co/camar0corey/32/101448_2.png) [@camar0corey](https://battlefieldforum.co/u/camar0corey)\
**Post date:** [December 31, 2016, 3:07pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/17 "2016-12-31T15:07:00Z")

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So how long as this issue been going on for you all? I’m all of a sudden dealing with this problem. I upgraded from a Sapphire 7970HD to a Sapphire RX480 yesterday, and now I experience complete crashes. I’ll see a quick flash of green followed by my screen usually going a solid gray color. Steam chat drops, CTRL+ALT+DEL doesn’t do anything, I have to hit the reset button on my PC. Doesn’t matter if DX12 is enabled or disabled. Any insight??? I’m about to put the 7970 back in haha

Edit: After the first two times I used DDU and did a complete clean install, still crashed on me afterwards, so yes latest drivers from AMD.

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**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [December 31, 2016, 3:16pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/18 "2016-12-31T15:16:00Z")

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Ive had this problem from the beta plus Mirrors Edge Catalyst,entered a conquest game 5 minutes ago everything smooth until a freeze…now im trying D5RAT solution,both GPU and Memory Clock with 30mhz less,hope it will work…if God loves me 🙂

EDIT: @ToonarmY87 no overclock here

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**Author:** ![camar0corey](https://battlefieldforum.co/user_avatar/battlefieldforum.co/camar0corey/32/101448_2.png) [@camar0corey](https://battlefieldforum.co/u/camar0corey)\
**Post date:** [December 31, 2016, 6:28pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/19 "2016-12-31T18:28:00Z")

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OK so I’ve tried the whole deleting settings folder route, no change.  
Did DX12 disabled and GPU memory restriction enabled (ridiculous anyway, it’s a 8 GB card!), same deal, gray screen of death as I’m calling it.  
Rolled back to 11.5 drivers, same result, just a random, complete system lockup, have to hard reset with the tower’s reset button…

I guess my only option is to put my 7970 back in, at least I had the game running smooth with it on medium settings.

Not sure if my MOBO is unhappy with the new card or it’s the game.  
Rest of system is a bit aged:  
AMD Phenom II X4 955 BE processor 3.2ghz  
ASUS Evo V MOBO  
16 GB of DDR3

I haven’t overclocked anything. I’m thinking I’m going to put the 7970 back in and shelf the RX480 until the spring when I do my next build, waiting on AMD to launch their AM4 stuff… I’ve gotten a good 5 years out of my current setup!

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**Author:** ![EnPhyX](https://battlefieldforum.co/user_avatar/battlefieldforum.co/enphyx/32/101865_2.png) [@EnPhyX](https://battlefieldforum.co/u/EnPhyX)\
**Post date:** [December 31, 2016, 6:32pm UTC](https://battlefieldforum.co/t/freeze-crash/102619/20 "2016-12-31T18:32:00Z")

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@camar0corey Its pretty sad that this is happening…maybe if D5RAT solution will work for me you should try it currently ive played 3 rounds and no freeze,im gonna test further like another 4-5 days.

[Next page](https://battlefieldforum.co/t/freeze-crash/102619.md?page=2)
