But you should be a little more active and attentive (& transparent) on what the issue is. Instead of letting people uninstall/re-install their games, or drivers, etc.
Even being honest and just saying “We don’t actually know what is going on & sorry that many of you can’t actively participate in road to BFv… etc” But we are working on it. This is what we know thus far…"
I would think EA fellow who responded, feels silly.
They don’t know how to fix their cloud servers or fix the update, that broke the syncing of their cloud servers… and has to link a mea culpa from another thread, to this thread, instead of being here all along with updates for their CUSTOMERS.
I just requested a full refund of $169.98 AUD. I will use the money to buy BFV.
If this company can’t give us timely updates, then they deserve to suffer. I enjoyed most of my time in BF1, apart from the 5 weeks of Australia servers breaking, which was also accompanied by 5 weeks of near silence from EA. This last week of being unable to play is the final nail in the coffin. If they gave us updates and info it might make it a bit less frustrating, but we just get silence.
For more information on your rights as an Australian consumer, a user posted a lengthy post here during the 5 weeks of server issues experienced:
You get to see the same players reported for spamming racist, and other abuse still in game doing the same day in day out when no action is taken.
You can also check players reported on the stats sites to see if the scores go up on the last x days of play = If the score goes up they not been banned.
At this point DICE/EA needs to be transparent and just come right out and tell us they are not looking into this… & that they might look into it. Because the person they assigned to look into the matter has not done so.
How hard is it to change the game overlay to have a “CONTINUE” button, like it has had since the very beginning… and was removed in the Road to BFV patch 3 weeks ago… (because certain accounts are not being synced)
If someone spend even 8 hours on it, they would get this done, yet EA says they are “looking into it”..? Well that was over a week ago and what did they find…? Nothing, because nothing has been done and even a newbie or a moron can tell you what is wrong. It would already be fixed.
Soonce again, EA/DICE is just lying to their paying customers and providing lipservice… saying someone was told to look into. Not that our team found the problem and a patch is coming in 3 days, etc.
As such, EA/DICE doesn’t have anyone ACTIVELY looking into this… there is ZERO dev involvement into this issue.
I think the cloud sync message is a red herring and just a symptom of the REAL issue, not the route cause, I have NEVER had sync enabled. Of course if the application crashes it won’t update your cloud settings, hence the message.
The REAL issue was caused by the June Patch where there is a full lock-up of the bf1.exe application always a black screen and white circle, this happens after the scoreboard OR between operations map switches. The application stops responding in windows and you have to use task manager (or console equivalent) to kill it. When you kill the application in win10 it sends a trouble report to Microsoft/ do dice see these too? If so I would expect that they get a hell of a lot of application reports noting what the problem is.
That is all absolutely right. There seems to be 1 valid work around which applies to game modes where you get the Continue button at the end of a match. It seems to me you get it in any mode that does not string maps together in a single session. If you go to Highlights and then click Continue you should go to the next map OK. If you try to quit the server during a game or between maps you are at the mercy of the system.
i have played 5 games tonight, and for some reason its not cloud saving as usual and stil flipping black screening, and when i choose to use local save my R2BFV is reset every time