# Issues connecting to battlelog/origin from xboxone

**URL:** <https://battlefieldforum.co/t/issues-connecting-to-battlelog-origin-from-xboxone/110433>\
**Category:** General Discussion\
**Created:** [December 6, 2013, 2:43pm UTC](https://battlefieldforum.co/t/issues-connecting-to-battlelog-origin-from-xboxone/110433 "2013-12-06T14:43:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MacraCon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b2d939/32.png) [@MacraCon](https://battlefieldforum.co/u/MacraCon)\
**Post date:** [December 6, 2013, 2:43pm UTC](https://battlefieldforum.co/t/issues-connecting-to-battlelog-origin-from-xboxone/110433/1 "2013-12-06T14:43:23Z")

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Right, I’m having a very frustrating time trying to connect my copy of battlefield 4 to origin/battlelog. I have an origin account set up for the hotmail account I use for xbox, however first this shows nothing relating to battlefield 4, no progress etc.  
I tried going on the pc client, onto friends, add friends, connect via xbox, and found that apparently my gamertag is linked to another origin account. I then attempted to do password recovery on this new account but have received no emails in any of the email addresses I use, and none of my regular passwords work.  
An account does appear to exist [here](http://battlelog.battlefield.com/bf4/user/concon141) but I cannot access it.

Any ideas or advice? this is proving very complicated and confusing. I’m really hoping I’m just missing something very obvious.

Thanks for any help 🙂

ps. I’m new to battlefield

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**Author:** ![av6344](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/cdc98d/32.png) [@av6344](https://battlefieldforum.co/u/av6344)\
**Post date:** [December 6, 2013, 6:54pm UTC](https://battlefieldforum.co/t/issues-connecting-to-battlelog-origin-from-xboxone/110433/2 "2013-12-06T18:54:35Z")

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Your origin account can’t be the email that’s linked to your xbox live gamer tag. Origin account ends in “@ea.com” once you figure out your ea account, log in through Xbox and it’ll sync.

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**Author:** ![MacraCon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/b2d939/32.png) [@MacraCon](https://battlefieldforum.co/u/MacraCon)\
**Post date:** [December 6, 2013, 7:06pm UTC](https://battlefieldforum.co/t/issues-connecting-to-battlelog-origin-from-xboxone/110433/3 "2013-12-06T19:06:48Z")

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I have an origin account linked to a hotmail account which is my windows account. As in, that’s the one I log in with. If I have an @ea.com account for it I have never set a password for it. What do you mean log in through xbox?