# I've gotta big issue. Please help

**URL:** <https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726>\
**Category:** General Discussion\
**Created:** [July 15, 2014, 3:22am UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726 "2014-07-15T03:22:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ripe-tripe-master](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@ripe-tripe-master](https://battlefieldforum.co/u/ripe-tripe-master)\
**Post date:** [July 15, 2014, 3:22am UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726/1 "2014-07-15T03:22:12Z")

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So last night I was playing the campaign (on normal) and the it started to lag then the game crashed. So I first uninstalled the game and then I realized that I can’t play when I’m logged into my xbox live account. All that happens is that it just stops working at the title screen.

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**Author:** ![PooDick](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/b5ac83/32.png) [@PooDick](https://battlefieldforum.co/u/PooDick)\
**Post date:** [July 15, 2014, 5:50am UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726/2 "2014-07-15T05:50:33Z")

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HAHAHAHAHAHAHAHAHA LOL U FUKED IT UP

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**Author:** ![OkGJesus](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/35a633/32.png) [@OkGJesus](https://battlefieldforum.co/u/OkGJesus)\
**Post date:** [July 15, 2014, 8:58am UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726/3 "2014-07-15T08:58:47Z")

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Do you have the latest Console Update. Also do you have the last BF4 update. If you have both of these I would contact Battlefield Support.

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**Author:** ![yarnball420](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/y/8e8cbc/32.png) [@yarnball420](https://battlefieldforum.co/u/yarnball420)\
**Post date:** [July 15, 2014, 10:17am UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726/4 "2014-07-15T10:17:24Z")

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HAHAHAHAHA LOOOOOOOOOOOOOOOOOL

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**Author:** ![ripe-tripe-master](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/839c29/32.png) [@ripe-tripe-master](https://battlefieldforum.co/u/ripe-tripe-master)\
**Post date:** [July 15, 2014, 7:01pm UTC](https://battlefieldforum.co/t/ive-gotta-big-issue-please-help/111726/5 "2014-07-15T19:01:29Z")

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I’ve been on hold for 35 min