Just wanted to mention here that I’m another one banned for “MULTIHACK 74004” even though I’ve never ever hacked in my life I’ve sent an appeal but I’m not too hopeful.
Looking at PBBans for bans on Dec 25th, there’s a of 74004 bans given that day. Something’s definitely off.
In your case you might wanna check out why your account moved across the globe a few times.. Starting in the Czech Republic, then to Russia then to Canada. If that wasn’t you, well…
I can see the join history of servers that are using a PB streaming plugin. But to officially confirm if your account got compromised you need to contact EA support. Also be sure you have 2FA enabled.
Would confirming that my account got compromised help anything wrt the ban though? Otherwise I might not bother as I’ll probably need a new account anyway. But I’m definitely turning 2FA on right now.
Also, just out of curiosity, when was the connection from Russia? Is it recent or long time ago?
From what I can see there were 3 joins, between two months and two weeks ago. I can not look at the specific dates atm as I am on my phone and the site I use to check scales pretty bad..
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The tool I use is not official so if you want to hear from EA themselves if there were odd logins you should ask them. Furthermore are joins something else then actual logins. I can only see when an account enters a server.
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Also are those 3 logged joins only from servers that were using the PB streaming plugin (3rd party Anti-Cheat services). There could be more joins on servers that were not using it.
Technically you need to login on Origin before you access a server, yes. And there can not be two sessions at the same time. But actual logins on Origin are more reliable to track. EA has much more data then this tool I use.
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At the end it is unlikely that this info will help in getting the ban removed unfortunately. But I had to mention it in order to keep people informed about this violation and to inform about the importance of 2FA.
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Besides 2FA on your Origin you might also wanna change passes on your other accounts, especially mail. Just to be sure.
“In your case you might wanna check out why your account moved across the globe a few times.. Starting in the Czech Republic, then to Russia then to Canada. If that wasn’t you, well…”
You can see all that? Can you see anything like that in my case? I still have not heard from punkbuster about anything.
Friend got his account hacked a couple days before Christmas. We noticed “him” playing, yet he was supposedly in Hawaii on vacation, and who in their right mind would be playing BF4 on vacation in Hawaii? Plus… he rarely plays, anyway. Did some checking and yep, he was playing from Algeria. We messaged him and when he got back he reclaimed his account. He says he had 2FA enabled, yet when he got on and checked it had been disabled. Perhaps he just doesn’t remember disabling it, but seems like that is the sorta thing you’d remember. He has NO idea how he got compromised. But the Algerian was kind enough to not cheat while using it, so not harm done.
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And yes, Punkbuster issues false bans. A lot these days. And they are arrogant about it. There are all manner of thoughts on why this is going on, but how do you make a company listen when they have absolutely no incentive to do so (and perhaps even significant negative incentive not to)? Why do they care if they are issuing false bans? EA can’t prove it and leave it totally up to EB to determine. And if EB suddenly admits “yeah, every ban we’ve issued in the last 6 months is potentially bogus” and unwinds them all, DICE could reasonably ask “tell us again why we have this contract with you?”
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EA/DICE have no idea how much damage this is doing to 'em.