# Known Battlefield 4 Issues and Next Steps **URL:** \ **Category:** General Discussion\ **Created:** [November 2, 2013, 4:20pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256 "2013-11-02T16:20:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![trydling](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/e9bcb4/32.png) [@trydling](https://battlefieldforum.co/u/trydling)\ **Post date:** [November 2, 2013, 4:20pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/1 "2013-11-02T16:20:00Z")
_Relaying a message from the team here at DICE:_ UPDATE #3 (Nov 4): **Fixing server crashes** New server update (R6) was rolled out across all platforms to fix the most common server crash. UPDATE #2 (Nov 3): **Fixing the server queues on PC** We’re rolling out a server update on PC with a fix for the join queue. As this new server version starts to populate servers, you will notice that server queues on PC will be available again in Battlefield 4. Note that it might take some time before the majority of PC servers are equipped with this fix (up to 24h). UPDATE (Nov 3): **Server crashes** We have identified an issue where the game server will crash and disconnect players, causing them to lose any stats gathered during that specific round. We have a fix in progress to address this issue in a server update and will let you know once it’s ready to roll out. _Since the launch of Battlefield 4, some fans playing online have been experiencing various issues with the game. Thanks to your feedback, many of these problems have been resolved, but there are still a number of bugs that we are actively working on. Below you will find a list of some of the resolved issues, as well as some of the issues we are prioritizing at the moment and what we’re doing to address them._ **Game crashes and freezes** **ELIMINATED AS WE IDENTIFY THEM** Players on all formats have been experiencing game crashes and freezes while playing. We have logs of the most frequently occurring client crashes, and we are actively working to Obliterate the cause of these crashes in upcoming updates. Note that crashes come in different types, and therefore this is technically not one single issue. There are two kinds of crashes and two types of updates that can address them: server-side updates that we can release on the fly (four of these have already been released since launch), and game client updates that require more in-depth testing and certification before they can go live. We have found and eliminated some of the server-side crashes on PC in the latest server update (version R4) that went live November 1. There is also a planned client update on PC in the near future where we are aiming to eliminate as many of the client-related crashes as possible. **Progress in Multiplayer Lost** **INVESTIGATING** Players have reported losing their progress in multiplayer. This is probably related to crashes stopping the game reports from being sent to Battlelog. We are still investigating this issue in more detail. Note that your progress sometimes can seem to be reset during server maintenance windows. In these cases, your stats will be just fine and reappear later. **Single Player Save File Corrupted** **INVESTIGATING** We are still investigating the issue of single player save files being corrupted for some players. If you have experienced this problem, please describe below the steps leading up to the save file being corrupted, your platform (PC, PS3 or X360), and when the issue occurred. If you’re on PC, please also list your OS and system specs. **Miscellaneous Audio Bugs** **FIX UPCOMING** We are aware of the issues with missing/corrupted audio in multiplayer and have created a fix for them. This fix is planned for release in the next PC client patch (see “Upcoming Updates” below.) **Magazine Reload Bug on Normal** **FIXED** On all platforms, some players were experiencing a bug when playing on Normal servers. The bug caused the reload setting to incorrectly mimic the behavior from Hardcore servers. This was fixed in our fourth and latest server update. **Xbox 360 Missions not Working as Intended** **FIXED** There was a bug preventing Xbox 360 players from creating MISSIONS. This should now work properly, as we made some necessary changes to the backend infrastructure. **Battlefield 4 Premium “Reset Stats” Feature Not Working** **FIX ROLLING OUT** Battlefield 4 Premium members have the option of resetting their multiplayer stats. This feature has not been working as intended. We have now identified the cause and solution, and Battlelog will perform a zero downtime fix for this that should roll out very soon. **Server Queues not Functioning** **PENDING FUTURE PATCH** Players haven’t been able to join queues for servers, and we are actively working on the issue. We believe we have a solution to this, pending a future patch. We disabled server queues as we found a bug in the queue system, and we are working to isolate the real issue and find a solution for it. **Promotional Battlepack Items Not Appearing In-game and/or on Battlelog** **INVESTIGATING** We are aware of this issue, and are working on a solution for it. Note that in some cases the Battlepack items will actually show up after a delay. If you’re still not seeing your items after 12 hours or so, please reach out to EA Help at [https://help.ea.com/en/battlefield/battlefield-4](https://help.ea.com/en/battlefield/battlefield-4) [[help.ea.com](http://help.ea.com)]. **What’s Next? Upcoming Updates** We are working on a PC client patch at the moment and hope to release it soon. We will share the patch notes once we have the patch contents finalized. The main focus is to fix as many crashes as possible, starting with the issues affecting a large number of players. We will update you once we are ready to release new server updates. We are currently working on server update #5, with four being released so far. **Keep the Gameplay Feedback Coming!** We are hearing your feedback regarding gameplay balance and other tweaks to classes and weapons, and are actively discussing these with the designers. One subject that’s been generating a lot of feedback is the controller layout in Battlefield 4. An in-depth look at the controller options in Battlefield 4 will be published later on the Battlefield Blog at [http://blogs.battlefield.com/](http://blogs.battlefield.com/) [[blogs.battlefield.com](http://blogs.battlefield.com)]. **Thanks for your Patience** We would like to thank all players who have been reporting their issues to us – your feedback is invaluable when making sure we can deliver the Battlefield 4 experience you all deserve. In true DICE fashion, we will keep supporting Battlefield 4 for a long time, and we appreciate your feedback and patience as we work these issues out. /The DICE team ---
**Author:** ![GLENN37216](https://battlefieldforum.co/user_avatar/battlefieldforum.co/glenn37216/32/102076_2.png) [@GLENN37216](https://battlefieldforum.co/u/GLENN37216)\ **Post date:** [November 2, 2013, 4:28pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/2 "2013-11-02T16:28:00Z")
W00t .. atleast you guys are making an effort. ---
**Author:** ![Th3Judgement](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/e99b99/32.png) [@Th3Judgement](https://battlefieldforum.co/u/Th3Judgement)\ **Post date:** [November 2, 2013, 4:29pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/3 "2013-11-02T16:29:00Z")
Thanks for the update. ---
**Author:** ![ElasticArts](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/e/278dde/32.png) [@ElasticArts](https://battlefieldforum.co/u/ElasticArts)\ **Post date:** [November 2, 2013, 4:29pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/4 "2013-11-02T16:29:00Z")
Visual C++ Error Code R6025 - Bf4.exe [Visual C++ Error Code R6025 - Bf4.exe](https://battlefieldforum.co/t/visual-c-error-code-r6025-bf4-exe/150261) ---
**Author:** ![modded-account](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/5f8ce5/32.png) [@modded-account](https://battlefieldforum.co/u/modded-account)\ **Post date:** [November 2, 2013, 4:29pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/5 "2013-11-02T16:29:00Z")
Any comment on spawns? This is really a turn off: [http://www.youtube.com/watch?feature=player\_profilepage&v=vMGKbnt0z0M%23t=224](http://www.youtube.com/watch?feature=player_profilepage&v=vMGKbnt0z0M%23t=224) [[youtube.com](http://youtube.com)] 😕 ---
**Author:** ![Leah-Diz0n](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/6f9a4e/32.png) [@Leah-Diz0n](https://battlefieldforum.co/u/Leah-Diz0n)\ **Post date:** [November 2, 2013, 4:30pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/6 "2013-11-02T16:30:00Z")
Good , Cant wait for next update and Fix Crash !!! ---
**Author:** ![Smartin0](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/f19dbf/32.png) [@Smartin0](https://battlefieldforum.co/u/Smartin0)\ **Post date:** [November 2, 2013, 4:31pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/7 "2013-11-02T16:31:00Z")
Can’t wait for the client patch! ---
**Author:** ![trydling](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/e9bcb4/32.png) [@trydling](https://battlefieldforum.co/u/trydling)\ **Post date:** [November 2, 2013, 4:32pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/8 "2013-11-02T16:32:00Z")
> [@](#): > > _modded-account said:_ > Any comment on spawns? > > This is really a turn off: > > [http://www.youtube.com/watch?feature=player\_profilepage&%3Bv=vMGKbnt0z0M%23t=224](http://www.youtube.com/watch?feature=player_profilepage&%3Bv=vMGKbnt0z0M%23t=224) > > [[youtube.com](http://youtube.com)] > > 😕 We are aware of a spawn issue on PS3 specifically that seems to be tied to the Indirect Fire Field Upgrade, if that’s what you are referring to? While we figure out a permanent fix, please stay away from that Field Upgrade as a workaround. ---
**Author:** ![PAN1q](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/ba8739/32.png) [@PAN1q](https://battlefieldforum.co/u/PAN1q)\ **Post date:** [November 2, 2013, 4:33pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/9 "2013-11-02T16:33:00Z")
thanks for the update on the progress, I just hope that all major issues will get ironed out and we can continue on having epic fun 😃 @trydling: spawns issue also appears on PC - we often get spawned really near to enemies causing instant deaths and also the fade-in after spawning in really sucks cause you cant see anything through like 2-3s but you can get killed in that time… ---
**Author:** ![Enraged\_Salmon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/e/edb3f5/32.png) [@Enraged\_Salmon](https://battlefieldforum.co/u/Enraged_Salmon)\ **Post date:** [November 2, 2013, 4:37pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/10 "2013-11-02T16:37:00Z")
To be honest, you guys do not deserve the severe amount of flak you are getting, DiCE are one of the few good game companies around who pour hours of effort into this, though the same cannot be said about EA however, but that’s an entirely different story. Hope you guys will be able to fix most of these issues soon, though I haven’t experienced that many of them thus far. Server crash on 4 occasions, Client crash on 3 occasions, usually tied to the Siege of Shanghai map. ---
**Author:** ![GLENN37216](https://battlefieldforum.co/user_avatar/battlefieldforum.co/glenn37216/32/102076_2.png) [@GLENN37216](https://battlefieldforum.co/u/GLENN37216)\ **Post date:** [November 2, 2013, 4:38pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/11 "2013-11-02T16:38:00Z")
-We need the friendly id tag fixed on hardcore.. … _ **-Friendly id tags disappear at random causing team mates to shoot each** oth_er.\*\* ---
**Author:** ![modded-account](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/5f8ce5/32.png) [@modded-account](https://battlefieldforum.co/u/modded-account)\ **Post date:** [November 2, 2013, 4:39pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/12 "2013-11-02T16:39:00Z")
> [@](#): > > _trydling said:_ > > > [@](#): > > > > _modded-account said:_ > > Any comment on spawns? > > > > This is really a turn off: > > > > [http://www.youtube.com/watch?feature=player\_profilepage&%3Bamp%3Bv=vMGKbnt0z0M%23t=224](http://www.youtube.com/watch?feature=player_profilepage&%3Bamp%3Bv=vMGKbnt0z0M%23t=224) > > > > [[youtube.com](http://youtube.com)] > > > > 😕 > > We are aware of a spawn issue on PS3 specifically that seems to be tied to the Indirect Fire Field Upgrade, if that’s what you are referring to? While we figure out a permanent fix, please stay away from that Field Upgrade as a workaround. That’s PC footage. The biggest non-netcode complaint I hear of is poorly placed spawns. In that segment 5 defenders spawned in front of an attacker, facing away, completely helpless. All within 20 seconds. 😕 ---
**Author:** ![Rajadog20](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/dfb087/32.png) [@Rajadog20](https://battlefieldforum.co/u/Rajadog20)\ **Post date:** [November 2, 2013, 4:40pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/13 "2013-11-02T16:40:00Z")
Any update on the extreme rubberbanding on PC? Every server that I’ve played on this morning is completely unplayable due to rubberbanding and lag. ---
**Author:** ![Haymaker44](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/5fc32e/32.png) [@Haymaker44](https://battlefieldforum.co/u/Haymaker44)\ **Post date:** [November 2, 2013, 4:40pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/14 "2013-11-02T16:40:00Z")
What a terrible release. I won’t be pre-ordering any more BF games in the future, that’s for sure! In future, make sure you actually test the game before release? ---
**Author:** ![EIitepIayer](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/e/48db29/32.png) [@EIitepIayer](https://battlefieldforum.co/u/EIitepIayer)\ **Post date:** [November 2, 2013, 4:40pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/15 "2013-11-02T16:40:00Z")
Fix the MBT Law, it locks so fast, in fact, you don’t even need to lock on target, and all stuff on vehicles like flares, smoke, doesn’t work correctly, Reactive armor doesn’t work as well. ---
**Author:** ![whazfan69](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/w/50afbb/32.png) [@whazfan69](https://battlefieldforum.co/u/whazfan69)\ **Post date:** [November 2, 2013, 4:40pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/16 "2013-11-02T16:40:00Z")
Dont get me wrong, i really love battlefield 4. And i think that it has a bright future. But these problems shouldn’t even exist for a 70$ game that has already been through beta and has been released. Atleast there is a connection to the community and we are being informed of the status of the fixes to come. and for that im thankful. hope these crashes can be fixed soon :c ---
**Author:** ![Struds](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/e9a140/32.png) [@Struds](https://battlefieldforum.co/u/Struds)\ **Post date:** [November 2, 2013, 4:41pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/17 "2013-11-02T16:41:00Z")
_This post has been hidden by the Battlelog administrators._ ---
**Author:** ![inV-Rhib](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/71e660/32.png) [@inV-Rhib](https://battlefieldforum.co/u/inV-Rhib)\ **Post date:** [November 2, 2013, 4:42pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/18 "2013-11-02T16:42:00Z")
Fix crashes pls ---
**Author:** ![Sufferr](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/34f0e0/32.png) [@Sufferr](https://battlefieldforum.co/u/Sufferr)\ **Post date:** [November 2, 2013, 4:44pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/19 "2013-11-02T16:44:00Z")
Any word on the stuttering/cpu and gpu spike problem? ---
**Author:** ![wibEtys](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/w/34f0e0/32.png) [@wibEtys](https://battlefieldforum.co/u/wibEtys)\ **Post date:** [November 2, 2013, 4:44pm UTC](https://battlefieldforum.co/t/known-battlefield-4-issues-and-next-steps/159256/20 "2013-11-02T16:44:00Z")
I really hope you fix the damn crashes… just lost tons and tons and tons of points and unlocks for stupid disonnects…