Master Discussion Thread For BF4 Punkbuster Bans.

Battlefield 4 General Discussion
161

Hi friends
Since January 07, 2020 I am refused without any reason the message tells me: you are excluded by punkbuster: its all no violation number nothing … I have contacted EA and he will check with my profile directly and they will tell me that he had not received any banishment message
install reinstall 10 times bf4 update distribution NOTHING to do
install punkbuster sevice update 15 times
suppress fire cleaning remove defragmentetion Ccleaner
passex anti virus Win 10 NOTHING
I’m cursed !!
I do not know what to do
I sent 7 tickets to evan Balance and NOTHING no email no response
WHAT’S HAPPENING
there are some who have the same problem as me
i never cheat and i have no malicious program to install
I have the minmun and BF 4 only !!!
I have been playing at Bf 4 for 3 years !!! and PAFFF forbidden by Punkbuster … and I had NOTHING modify on my computer and download nothing !!!
¯_(ツ)_/¯ punkbuster

gas3606

162

please if you have solutions tell me
EA m to send solutions by E mail … but after having done everything to the letter NOTHING always works exculpated by the damn punkbuster

write to me if you have ever had help and if you need to modify the parameters …
except that in my opinion nothing has to do its punkbuster directly
leave you my email if in case there is someone who has a solution
forgive me for my angais i am canadian french Quebecois and I use the translator of GOOGLE !!!

[Mod edit: email address removed/personal information]

a good day to all … for us the poor victim !!!

163

Ok, so I’ve been jumping through a few hoops since last time.

As battlelog told me that my “violation” was 2 minute bans for “Unallowed software” or something along these lines, I thought it might be some of the many pieces of software and games that were installed in the lifetime of my system. Erasing my system just to try was too much to ask, so I went and set up a fresh Windows 10 on a fresh SSD, wrestled with Origins installer who refused to run on a fresh install for some missing dlls (like it was 1998!), downloaded BF4 again, launched -

just to be greeted by the same old idiotic Punkbuster kick.

EA, for the grace of one of your better pieces of software, please - get it together. BF4 could be your most appreciated Battlefield title, if not for the maniacs that run the (useless) anti cheat measures.

I’ve seen plenty of server admins and their friends obviously teleporting, pinpointing your location for revenge, wallhacking so they can’t be surprised by anything, stuff that makes it crystal clear that hacks are involved - to no effect by Punkbuster at all.
On the other hand you got numerous threads like this one, where plenty of people get banned in error, even for the case that some might lie, I’m sure the majority is right, as I’ve seen the effect myself and the possibility of false bans is evidenced by EB’s own logs and their scarce blanket recall of some ban numbers.

Seemingly the last hope is that someone with enough spare cash and time is going to sue the involved businesses into action, all over a shady letterbox third-party company that couldn’t give a damn about paying customers over their own high horse and know-it-all attitude.

Until there is a resolve, EA won’t see any purchase done by me, or a recommendation of any EA title to anyone, I will tell this story when ever & where ever I see fit as a warning to others not to fall into the same scammer pit as I did. You got my money for this one, for not resolving it see that you get through with it for a long time as you won’t get any more. I feel thoroughly scammed for no other reason than obviously erroneous code and self-righteous ignorance from Even Balance, enabled by EA’s looking away and blaming the customer policy.

164

Can someone answer this?

By the way, I formatted and installed win10, I’m still banned and 6 months in, Evenbalance hasn’t replied to my ticket yet. Considering that I can’t even get a violation ID I can’t help but feel robbed.

image

165

Only punkbuster issue GLOBAL bans.

once you have received a global ban, it doesn’t matter if you reinstall, buy a new PC, or ANYTHING. That account guid will be banned forever unless punkbuster lift it.

166

It would help if they actually looked at the bloody ban appeals

167

I personally don’t know anyone whos ever got a global lifted.

168

Hi all.I got a PB global GUID Ban 1 month ago.I tried anything such as appeal,reinstall etc.But none of them worked.PB didn’t replied me.But 2 days ago.I tried to login Battlefield 4 and join a server.I wasn’t kicked by PB.Then I joined another server,still didn’t.I went to Evenbalance and check my appeal,they didn’t reply me yet.

169

Not entirely. You can make PB do the dirty job for you and issue a local ban with it, it still is not a global pb ban but it IS a local (on that server) PB ban.

regards

OY

170

@EA_Tom

Sorry mark you on this but EVENBALANCE no answer anyone.
See my battle reports https://battlelog.battlefield.com/bf4/soldier/FFoXX/stats/262005433/pc/
How proceed on this if evenbalance no answer.

I have same problem. First this message in log “PB Kicks for Level 1 PB Restrictions on this Server” and i try reinstall and update pbsvc e pbsetup and now i have global ban and this message “PB Kicks for Name Spamming and Non-standard Characters and Level 2 PB Restrictions on this Server”. What hell is this. I open one ticket in evenbalance and no answer.
My soldier name dont change in years and this BS now I have BF1 and BFV but I still play BF4 help buying slot in private server. Try dont leave BF4 die in Brazil. But I think BFV will my last Battlefield Series. EA never more.
Just see my battle report and you see I am one middle player or less 2000 hours BF4 for 200 hours in BF1 and 500 hours in BFV. I dont believe can ban my account for no reason and no answer for questions about that.

I dont believe and others players in pass. But now hapen too me.
BFV will my last Battlefield Series. Never more.
Disrespectful 1 time for me enough.
And EA do that.

171

Welcome to the club… Sorry you will not get any help from any one, neither from admins / Evebalance nor from EA games. There are hundreds of thousands players banned by PB.
I payed 2 times the game and I’ve been banned globally 2 times without reason. So EA games is a just waste of money today and no more else. Good Luck.

172

I returned to BF4 the day before yesterday, after two year of inactivity. And found myself globally banned by PB. How did I manage to get myself banned when I was not even playing? Looks like you dont need to actually do anything to get hammered by phantom ban.

173

You might have been banned 2 years ago. But you only just found out.

174

guys I wonder if we will get banned if playing the same account in two computers?

175

I have done, no ban. But you cant play them at the same time if thats what you mean

176

Perhaps you would consider re-pinning it or request that it be re-pinned as a sticky for posterity. I would argue that this topic is one of the most important topics ever put up for discussion on these forums. Theft is not okay.

177

Now I am sure it must be someone reported me so PB banned my account.Is it possible to appeal?

178

You appeal or punk buster but punk buster don’t take notice of reports

179

It has been nearly 1 year and Even Balance still hasn’t replied to my ticket. This is so frustrating!!! :confused:

180

There are many many more that are just like you, some have been banned falsely for several years. I find it hilarious that several moderators on these forums continue to state that any action of an by Evenbalance, via their product PunkBuster, has nothing to do with EA. This is completely false. Legally; Evenbalance became an agent in fact of EA when they signed a contract to provide anti-cheat services for EA’s game/product. As an agent of EA, and doing business on their behalf by contract: the actions of Evenbalance have much to do with and directly reflect upon EA by way of the contract of agency. When a company acts on behalf of another company as a contractor, or in the case of Evenbalance and the contracted agreement with EA, both companies are not separate and severed from all liabilities that may arise from each others actions. They are in fact liable for anything that each may do in harm of others, but only for the activities that were defined in there agreement. Here, Evenbalance was contracted by EA to provide anti-cheat services via their product (PunkBuster). It is quite clear, as an abundance of evidence has shown, that Evenbalance, acting on behalf of and for EA, has stolen away the ability for many thousands of paying customers to play Battlefield series of games by way of and through their software PunkBuster. No matter that the false bans are attributed security breaches or simply faulty coding: EA is indeed liable for the actions of their contracted agent Evenbalance.

Two questions still remain: will anything ever come from these facts…probably not. I do not have the time to pursue them. Although, I know of several class action law firms that are interested and have stated interest after browsing (and copying) each and everyone of the pages registered under this topic. And, will the moderators of this forum choose to keep this post moved out of the public/users eyes, as it was removed as a sticky’d or pinned post about 4 months ago. I would recommend that it be re-pinned as it will not do EA well to scuttle (and eventually delete) this topic.