# \[Megathread\] Performance issues/Stutter BF5 - PC **URL:** \ **Category:** PC\ **Created:** [May 23, 2019, 6:45pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819 "2019-05-23T18:45:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 22, 2018, 10:56pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/1 "2018-11-22T22:56:00Z")
Hey guys so I recently purchased Battlefield V and while I was playing it I noticed that after 30 minutes that my game just freezes then closes out with no error message. I contacted EA 5 times and they gave me trouble shooting steps I suggest you guys try first **Troubleshooting Steps** : CLEAR ORIGIN CACHE: - Completely log out and close down Origin - Hold down the Windows key and R - Type in “%ProgramData%” (without quotes) and click OK - Now open the Origin folder. - Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one) - Hold down the Windows key and R - Type in “%AppData%” (without quotes) and click OK - This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder - Click on the word “AppData” at the top of your window - Open the Local folder here - Delete the Origin folder listed here - Restart your PC and log back into Origin - Disable windows firewall: - Open the Control Panel. - Click on Windows Firewall. - If the Windows Firewall is enabled, the Windows Firewall state will be On. To turn it off, in the left navigation pane, click on Turn Windows Firewall on or off. - In the Customize Settings window, select Turn off Windows Firewall and click OK. - Disable windows antivirus: - To Disable Antivirus: Open the Windows OneCare user interface. - Click View or Change Settings \> Antivirus Tab. - Click the radio button to turn the anti-virus off. - For more information, please refer the following link: [https://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/](https://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/) - Right click on the game short cut icon, on the desktop: Select properties \> compatibility \> windows xp service pack 3 \> apply changes but do not launch the application. - Repeat the same with the origin application. - Run the origin as admin and go to my games library. - Right click on the game icon and select repair the game. - Once repaired, then launch the game. - Check if there is any program that may conflict with Origin : [http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/](http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/) - Clear temp files using CCleaner : [EA Help: Official support](http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/) - Clean Boot : [How to perform a clean boot in Windows | Microsoft Support](https://support.microsoft.com/en-us/kb/929135) - Create a new Admin : [EA Help: Official support](http://help.ea.com/uk/article/how-to-create-a-new-admin-account/) Now if these steps don’t work, let me tell you what I did to fix my game I downloaded a program called Driver Easy **Direct Download:** [https://www.drivereasy.com/DriverEasy\_Setup.exe](https://www.drivereasy.com/DriverEasy_Setup.exe) The program will scan your computer and detect any outdated drivers. I had 7 outdated drivers and one of them was RealTek Audio which according to EA saw that it crashes when my game crashes. After I updated all my drivers I checked my BIOS version. Turns out that it was one year old. I updated my BIOS and then my game ran fine. If you don’t know how to update your bios look up on youtube on how to update your BIOS with your motherboard model. If you have an ASUS X99-Deluxe I got you : [https://www.youtube.com/watch?v=Gehmqc9DQQg](https://www.youtube.com/watch?v=Gehmqc9DQQg) **NOTE: In the video he tells you to put a USB into your BIOS USB port. If you dont have it then you can just plug your USB into any port and it still works!** ONE LAST THING TO TRY BEFORE MY WAY: Do a clean install of your NVIDIA driver. I know the game just came out and a lot of people have told me in game that their game has been crashing randomly as well. I hope this fixes the game for a lot of you guys! If none of this helped dont worry, im sure there will be plenty of updates fixing this issue ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 22, 2018, 11:17pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/2 "2018-11-22T23:17:00Z")
If this worked for any of you guys please up vote the post so others can see this! ---
**Author:** ![Prasinos333](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/f14d63/32.png) [@Prasinos333](https://battlefieldforum.co/u/Prasinos333)\ **Post date:** [November 23, 2018, 3:35am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/3 "2018-11-23T03:35:00Z")
I cleared origin cache and repaired game, it hasn’t crashed (Been playing for around two hours now) since. ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 23, 2018, 5:23am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/4 "2018-11-23T05:23:00Z")
> [@Prasinos333](#): > > I cleared origin cache and repaired game, it hasn’t crashed (Been playing for around two hours now) since. Awesome man! Im glad. I troubleshooted like crazy until i found a fix. Thought I would share ---
**Author:** ![deeception](https://battlefieldforum.co/user_avatar/battlefieldforum.co/deeception/32/108028_2.png) [@deeception](https://battlefieldforum.co/u/deeception)\ **Post date:** [November 23, 2018, 9:27am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/5 "2018-11-23T09:27:00Z")
Clearing origin cache appears to have fixed the game. Couldn’t play more than 5 minutes at a time after the latest patch. We’ll see if this holds. Thanks! ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 23, 2018, 12:38pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/6 "2018-11-23T12:38:00Z")
> [@deeception](#): > > Clearing origin cache appears to have fixed the game. Couldn’t play more than 5 minutes at a time after the latest patch. We’ll see if this holds. > > Thanks! If it does dont forget to upvote the post so others can see! ---
**Author:** ![XChodeOfDestinyX](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/57b2e6/32.png) [@XChodeOfDestinyX](https://battlefieldforum.co/u/XChodeOfDestinyX)\ **Post date:** [November 23, 2018, 2:43pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/7 "2018-11-23T14:43:00Z")
Lowering some of my stable Overclocks on my cpu and gpu have stopped all BSOD and desktop crashing issues. ---
**Author:** ![Pa1nful\_84](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@Pa1nful\_84](https://battlefieldforum.co/u/Pa1nful_84)\ **Post date:** [November 23, 2018, 5:18pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/8 "2018-11-23T17:18:00Z")
Did not work for me. still crashing every round ---
**Author:** ![Silhouette](https://battlefieldforum.co/user_avatar/battlefieldforum.co/silhouette/32/108159_2.png) [@Silhouette](https://battlefieldforum.co/u/Silhouette)\ **Post date:** [November 25, 2018, 5:57am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/9 "2018-11-25T05:57:00Z")
The game used to crash once I joined a game. The map would flash once in a game and it would crash, I assumed due to the underpowered card I had (it was pretty low-end). So I BOUGHT a 1060 SC 6GB just to play the game. Now it just crashes with no error, nothing has worked. What the hell do I do? This is frustrating. Wasting money to play a game that is poorly optimized. Level Date and Time Source Event ID Task Category Information 11/25/2018 12:48:56 AM Windows Error Reporting 1001 None "Fault bucket 1511540266194424915, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: bfv.exe P2: 1.0.67.38148 P3: 5be4b75f P4: bfv.exe P5: 1.0.67.38148 P6: 5be4b75f P7: c000001d P8: 0000000006ebe3e8 P9: P10: Attached files: \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER279A.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3324.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3354.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3352.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3373.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash\_bfv.exe\_931677a43d4f99553442e046ba5c8dc02a893765\_0483c4d7\_18d237f6 Analysis symbol: Rechecking for solution: 0 Report Id: 61e09ef6-d361-4c37-9d24-b346414281d7 Report Status: 268435456 Hashed bucket: 8ee044d804f399dc34fa11dd1637d453 Cab Guid: 0" Error 11/25/2018 12:48:50 AM Application Error 1005 (100) "Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Battlefield™ V because of this error. Program: Battlefield™ V File: The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 1. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 2. If the problem persists, restore the file from a backup copy. 3. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: 00000000 Disk type: 0" Error 11/25/2018 12:48:50 AM Application Error 1000 (100) "Faulting application name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f Faulting module name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f Exception code: 0xc000001d Fault offset: 0x0000000006ebe3e8 Faulting process id: 0x1e24 Faulting application start time: 0x01d4848237cc3cb7 Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe Report Id: 61e09ef6-d361-4c37-9d24-b346414281d7 Faulting package full name: Faulting package-relative application ID: " ---
**Author:** ![Malzius](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/f17d59/32.png) [@Malzius](https://battlefieldforum.co/u/Malzius)\ **Post date:** [November 25, 2018, 9:50am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/10 "2018-11-25T09:50:00Z")
> [@XChodeOfDestinyX](#): > > Lowering some of my stable Overclocks on my cpu and gpu have stopped all BSOD and desktop crashing issues. means it wasnt stable enough, unless you did small ffts stress test on prime for 24 hours and even then you cant really say its 100 % stable ---
**Author:** ![dmldaddle](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/b5e925/32.png) [@dmldaddle](https://battlefieldforum.co/u/dmldaddle)\ **Post date:** [November 25, 2018, 6:19pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/11 "2018-11-25T18:19:00Z")
crash even on non overclocked system. ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 27, 2018, 12:14am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/12 "2018-11-27T00:14:00Z")
> [@Pa1nful\_84](#): > > Did not work for me. still crashing every round Did you update your BIOS and did you do it correctly? ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 27, 2018, 12:14am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/13 "2018-11-27T00:14:00Z")
> [@dmldaddle](#): > > crash even on non overclocked system. Did you update your BIOS correctly and update all drivers? ---
**Author:** ![L0rd-AUT](https://battlefieldforum.co/user_avatar/battlefieldforum.co/l0rd-aut/32/106860_2.png) [@L0rd-AUT](https://battlefieldforum.co/u/L0rd-AUT)\ **Post date:** [November 27, 2018, 7:49am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/14 "2018-11-27T07:49:00Z")
had this when i hadnt enough voltage on my cpu overclock ---
**Author:** ![MegaAssasinPL](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/43a26b/32.png) [@MegaAssasinPL](https://battlefieldforum.co/u/MegaAssasinPL)\ **Post date:** [November 27, 2018, 8:09am UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/15 "2018-11-27T08:09:00Z")
> [@Malzius](#): > > > [@XChodeOfDestinyX](#): > > > > Lowering some of my stable Overclocks on my cpu and gpu have stopped all BSOD and desktop crashing issues. > > means it wasnt stable enough, unless you did small ffts stress test on prime for 24 hours and even then you cant really say its 100 % stable Well, no other app crashes. Not even BF1 crashes yet it’s oc error? ---
**Author:** ![CSSLZT13](https://battlefieldforum.co/user_avatar/battlefieldforum.co/csslzt13/32/108023_2.png) [@CSSLZT13](https://battlefieldforum.co/u/CSSLZT13)\ **Post date:** [November 27, 2018, 4:04pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/16 "2018-11-27T16:04:00Z")
Honestly, the “disabling anti-virus” method worked for me. Specs are as follows: AMD FX-8350 16 GB DDR3 RAM RX 580 8GB 480 GB SSD (where the game is installed, not the same as where Windows is installed) Windows 10 Home Basic (I think) Once the game was bought, it refused to play with me for a while. Tried downgrading graphics to absolute minimum, was able to play three rounds of Domination before it crashed again. Funnily enough, I also found it kind of weird that the game took upwards of a minute to load, and that usually meant the anti-virus was going crazy. What I did was put the entire Battlefield V folder under the “Exceptions” list in my anti-virus and bam – no crashes whatsoever. Even kicked the graphics up to high – though the game would struggle to load certain things (pretty sure the processor is holding my system back), it still ran smoothly up to 60 FPS with no crashing. Also did a couple of other things, too: So I had manually set a ‘profile’ under the AMD Radeon settings because it didn’t pick up Battlefield V, for some reason. I turned this off during the same procedure as the anti-virus “Exceptions” thing. Also, I increased page file size/virtual memory for the drive the game is on – can’t remember the exact procedure for this step, but apparently, this increases the amount of RAM used during operations attached to a certain hard drive (I think). There’s sites out there that explain how to do this in great detail, though. I don’t know if doing these steps also contributed to solving the issue with my game, but I felt I should include this as well, in case the anti-virus thing isn’t the problem. ---
**Author:** ![CSSLZT13](https://battlefieldforum.co/user_avatar/battlefieldforum.co/csslzt13/32/108023_2.png) [@CSSLZT13](https://battlefieldforum.co/u/CSSLZT13)\ **Post date:** [November 27, 2018, 4:14pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/17 "2018-11-27T16:14:00Z")
(Second time typing this, lost text to a browser error x\_X ) So I had been experiencing this problem as well, and getting around the anti-virus seemed to do the trick. My specifications are as follows: Windows 10 Home Basic (I think) AMD FX-8350 RX 580 8GB 16 GB DDR3 Ram 480 GB SSD On top of the crashing, I noticed that the game would take an absurd amount of time to load as well – like, two minutes just for the main menu, absurd. Usually, when this happens, it tends to be the anti-virus going crazy, so I put the entire Battlefield V folder into the “Exceptions” list for my anti-virus, and bam – no more crashing, and it loads within seconds. Before, I couldn’t even run a match on Low settings without crashing (I managed 3 rounds one time, but it still crashed.); now I’m playing on High with only minor graphical stuttering. Also of note: I did a couple of extra things during this process, so it may very well transpire that one of these steps is the real solution. 1.) So I had manually assigned a ‘profile’ to the game under the AMD Radeon graphics settings, since the program hadn’t picked up the game. I turned this off to see if it would help. 2.) I also increased page file size/virtual memory for the SSD the game is installed on – can’t remember the exact procedure, but judging from others’ assumptions that the RAM is at fault, I decided to look into this option. Previously, there had been no memory assigned to the drive (I think), so I just changed a few options around to rectify that. Hope this helps. Sorry if it doesn’t. ---
**Author:** ![Fish7O2](https://battlefieldforum.co/user_avatar/battlefieldforum.co/fish7o2/32/101954_2.png) [@Fish7O2](https://battlefieldforum.co/u/Fish7O2)\ **Post date:** [November 27, 2018, 5:00pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/18 "2018-11-27T17:00:00Z")
> [@MegaAssasinPL](#): > > > [@Malzius](#): > > > > > [@XChodeOfDestinyX](#): > > > > > > Lowering some of my stable Overclocks on my cpu and gpu have stopped all BSOD and desktop crashing issues. > > > > means it wasnt stable enough, unless you did small ffts stress test on prime for 24 hours and even then you cant really say its 100 % stable > > Well, no other app crashes. Not even BF1 crashes yet it’s oc error? Frostbite has always been finicky about overclocks, going back to the BC2 version of Frostbite. I’ve had clocks pass 24+ hrs on Prime95, and through all of AIDA64’s tests, yet would crash while gaming on Frostbite. Either giving an extra .01 of voltage, or lowering mhz just a bit generally solved the issue. Frostbite in the past didn’t really like factory overclocked graphics card either. People had to lower clock speeds on those sometimes to prevent issues. The engine really is much better than it used to be though. ---
**Author:** ![Mrbawlstacheo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@Mrbawlstacheo](https://battlefieldforum.co/u/Mrbawlstacheo)\ **Post date:** [November 29, 2018, 6:40pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/19 "2018-11-29T18:40:00Z")
> [@CSSLZT13](#): > > Honestly, the “disabling anti-virus” method worked for me. Specs are as follows: > AMD FX-8350 > 16 GB DDR3 RAM > RX 580 8GB > 480 GB SSD (where the game is installed, not the same as where Windows is installed) > Windows 10 Home Basic (I think) > > Once the game was bought, it refused to play with me for a while. Tried downgrading graphics to absolute minimum, was able to play three rounds of Domination before it crashed again. Funnily enough, I also found it kind of weird that the game took upwards of a minute to load, and that usually meant the anti-virus was going crazy. What I did was put the entire Battlefield V folder under the “Exceptions” list in my anti-virus and bam – no crashes whatsoever. Even kicked the graphics up to high – though the game would struggle to load certain things (pretty sure the processor is holding my system back), it still ran smoothly up to 60 FPS with no crashing. > > Also did a couple of other things, too: So I had manually set a ‘profile’ under the AMD Radeon settings because it didn’t pick up Battlefield V, for some reason. I turned this off during the same procedure as the anti-virus “Exceptions” thing. Also, I increased page file size/virtual memory for the drive the game is on – can’t remember the exact procedure for this step, but apparently, this increases the amount of RAM used during operations attached to a certain hard drive (I think). There’s sites out there that explain how to do this in great detail, though. I don’t know if doing these steps also contributed to solving the issue with my game, but I felt I should include this as well, in case the anti-virus thing isn’t the problem. Can you vote up this post so others can see. Im really happy one of these solutions worked for you ---
**Author:** ![Sigildark](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/77aa72/32.png) [@Sigildark](https://battlefieldforum.co/u/Sigildark)\ **Post date:** [December 1, 2018, 5:17pm UTC](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819/20 "2018-12-01T17:17:00Z")
What worked for me: Reduced my OC from 4600 to 4500. MY OC was stable in all cases but BF V. Now I am golden. [Next page](https://battlefieldforum.co/t/megathread-performance-issues-stutter-bf5-pc/107819.md?page=2)