# Need someone from EA's help or DICE **URL:** \ **Category:** General Discussion\ **Created:** [November 24, 2014, 10:04pm UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064 "2014-11-24T22:04:22Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![TerminalRetard](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/8797f3/32.png) [@TerminalRetard](https://battlefieldforum.co/u/TerminalRetard)\ **Post date:** [November 24, 2014, 10:04pm UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/1 "2014-11-24T22:04:22Z")
I recently got back from a deployment where before I left, I purchased BF4 at a local Gamestop. I played it upon release for quite a while. I ended up leaving for deployment right around the time China Rising was coming out. Well I just got back, went to login and play and I get the message saying I have been banned from Battlelog. Please contact customer service. I spent 30 minutes waiting for webchat to free up, only to be told that I had to appeal the ban via [accountdisputes@ea.com](mailto:accountdisputes@ea.com) I sent them an email around a week ago and still have not gotten any sort of personalized response. I got an email a few days ago saying it was a payment issue…what payment issue? I bought all my games and had no reoccuring payment setup with any Origin game. I never once cheated or anything crazy. There are no phone numbers to call nor any other form of talking to the anyone besides the email I pasted. Heres to hoping someone reads this subreddit. The only games I have are BF4 / BF3 / Dead Space 1 and 3 and CNC Red Alert 3. I cannot play the game I paid for, either multiplayer OR singleplayer. Please if anyone is reading this, I just want to play my favorite game :\< ---
**Author:** ![sarrone28](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/eada6e/32.png) [@sarrone28](https://battlefieldforum.co/u/sarrone28)\ **Post date:** [November 25, 2014, 9:42am UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/2 "2014-11-25T09:42:48Z")
If you aren’t getting any responses try /r/battlefield\_4 ---
**Author:** ![MrTra1tor](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@MrTra1tor](https://battlefieldforum.co/u/MrTra1tor)\ **Post date:** [November 25, 2014, 11:08am UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/3 "2014-11-25T11:08:05Z")
If you’re inactive too long, you will eventually get banned. I thought they got rid of it after BF3, but apparently they didn’t… ---
**Author:** ![slivbodiv](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/7c8e57/32.png) [@slivbodiv](https://battlefieldforum.co/u/slivbodiv)\ **Post date:** [November 25, 2014, 12:41pm UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/4 "2014-11-25T12:41:26Z")
There is a phone number kind of buried in the origin/ea support website. I’m on mobile so I can’t pull it up but I promise it’s there. Try “about us” maybe or just keep clicking through the contact us part. A phone call will sort it out in about 20 minutes. ---
**Author:** ![ifyouonlyknew1](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/9dc877/32.png) [@ifyouonlyknew1](https://battlefieldforum.co/u/ifyouonlyknew1)\ **Post date:** [November 25, 2014, 8:31pm UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/5 "2014-11-25T20:31:10Z")
wow, thats really gay. ---
**Author:** ![jsgilly20](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/c37758/32.png) [@jsgilly20](https://battlefieldforum.co/u/jsgilly20)\ **Post date:** [November 25, 2014, 9:35pm UTC](https://battlefieldforum.co/t/need-someone-from-eas-help-or-dice/112064/6 "2014-11-25T21:35:11Z")
It’s also total bullshit