# PC crashing issue workaround 25/02

**URL:** <https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872>\
**Category:** PC\
**Created:** [February 25, 2014, 12:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872 "2014-02-25T12:10:00Z")\
**Posts on this page:** 20\
**Page:** 10

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**Author:** ![Yagermeister950](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/y/e9bcb4/32.png) [@Yagermeister950](https://battlefieldforum.co/u/Yagermeister950)\
**Post date:** [February 25, 2014, 10:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/181 "2014-02-25T22:49:00Z")

</div>

Worked for me, was crashing after load of every map, Deleted the command line “UI.DrawEnable 1” and worked fine.

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<div class="post-metadata">

**Author:** ![BEASTUMOFO](https://battlefieldforum.co/user_avatar/battlefieldforum.co/beastumofo/32/104807_2.png) [@BEASTUMOFO](https://battlefieldforum.co/u/BEASTUMOFO)\
**Post date:** [February 25, 2014, 10:54pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/182 "2014-02-25T22:54:00Z")

</div>

it worked for me..thanks

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<div class="post-metadata">

**Author:** ![D1nguz](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/258eb7/32.png) [@D1nguz](https://battlefieldforum.co/u/D1nguz)\
**Post date:** [February 25, 2014, 10:59pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/183 "2014-02-25T22:59:00Z")

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> [@](#):
>
> _-rts-cryptron said:_  
> Well, i’m signing out for today, not gonna bother with the mom & pop workarounds. They better fire the people responsible for this disaster otherwise capitalism will do it for them.

Agree…If I have to manipulate the files I have paid to download…then what exactly did I pay for again?  
I used to like this game…but really?

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<div class="post-metadata">

**Author:** ![XPS-Cdnguy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/e9bcb4/32.png) [@XPS-Cdnguy](https://battlefieldforum.co/u/XPS-Cdnguy)\
**Post date:** [February 25, 2014, 10:59pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/184 "2014-02-25T22:59:00Z")

</div>

No problems really until this patch???

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<div class="post-metadata">

**Author:** ![Psmash](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/5daacb/32.png) [@Psmash](https://battlefieldforum.co/u/Psmash)\
**Post date:** [February 25, 2014, 11:04pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/185 "2014-02-25T23:04:00Z")

</div>

Sure enough that fixed me and got my game coming up again after today’s patch.

Taking out: Delete the command line “UI.DrawEnable 1”

For kicks my app crash is below.

Problem signature:  
Problem Event Name: APPCRASH  
Application Name: bf4.exe  
Application Version: 1.1.0.1  
Application Timestamp: 53037899  
Fault Module Name: bf4.exe  
Fault Module Version: 1.1.0.1  
Fault Module Timestamp: 53037899  
Exception Code: c0000005  
Exception Offset: 0000000000806465  
OS Version: 6.1.7601.2.1.0.256.48  
Locale ID: 1033  
Additional Information 1: cd5b  
Additional Information 2: cd5baf5f1551af17971edc3af0d0a1ca  
Additional Information 3: f30a  
Additional Information 4: f30aa8687c347fbc9df8a961a8918e18

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<div class="post-metadata">

**Author:** ![lupedra](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/a4c791/32.png) [@lupedra](https://battlefieldforum.co/u/lupedra)\
**Post date:** [February 25, 2014, 11:08pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/186 "2014-02-25T23:08:00Z")

</div>

Also for me, after patch.

S.O. - Win 7 64bit  
Video - AMD Radeon 7970 - R. 13.11  
CPU - i7 2,67 GHz  
RAM - 12 GB

no user.cfg in: dir:\Program files(x86)\Origin Games\Battlefield 4

and crash also: Test Range and Campaign

now…

Resolve.

The Folder in Win 7 is also: dir:\Program files(x86)\Electronics Arts\Battlefield 4

user.cfg is here, and works.

THX

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<div class="post-metadata">

**Author:** ![FX8core](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/90db22/32.png) [@FX8core](https://battlefieldforum.co/u/FX8core)\
**Post date:** [February 25, 2014, 11:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/187 "2014-02-25T23:10:00Z")

</div>

Another great patch that creates more problems than it solves. Seriously guys come on.

Won’t connect to game.  
connects then locks up tight.  
gets to loadup screen then minimizes to a tiny box in top left corner of screen.  
gets to loadup screen then goes black and has a continuous sound loop.

What a mess this is.

I have the latest video driver and been using it all week just fine, I didn’t do any other updates to my PC

AMD FX8320  
Sapphire R9 280X  
8 GB PC2133  
850 Watt PS  
Gigabyte 790 MB

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<div class="post-metadata">

**Author:** ![ObiJimKenobi](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/bb73d2/32.png) [@ObiJimKenobi](https://battlefieldforum.co/u/ObiJimKenobi)\
**Post date:** [February 25, 2014, 11:17pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/188 "2014-02-25T23:17:00Z")

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That worked for me, but I had to make the file read only because when I loaded the game after each time I modified it, it would add that line back in,

So for those that haven’t had luck with it, delete the line, then save the file, right click the file name, choose properties and click “read only”

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<div class="post-metadata">

**Author:** ![archronin76](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/51bf81/32.png) [@archronin76](https://battlefieldforum.co/u/archronin76)\
**Post date:** [February 25, 2014, 11:22pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/189 "2014-02-25T23:22:00Z")

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I am still getting the you were disconnected from EA online (1) error. I’ve tried everything listed here, I have never had issues with this game until yesterday when I first tried to play it after about a week of downtime. I did not have the file mentioned. I tried to paste a copy of the file without the line inside of it, that didn’t help either. I’ve tried to reboot my modem/router and DMZ’d my pc-all to no avail. I have this game installed on 2 pcs and they both give me the same error. When I trace route the ea servers everything goes through without issue in about 44ms.

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<div class="post-metadata">

**Author:** ![amaretto1971](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/f14d63/32.png) [@amaretto1971](https://battlefieldforum.co/u/amaretto1971)\
**Post date:** [February 25, 2014, 11:23pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/190 "2014-02-25T23:23:00Z")

</div>

thxs worked for me

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<div class="post-metadata">

**Author:** ![Daveylau](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@Daveylau](https://battlefieldforum.co/u/Daveylau)\
**Post date:** [February 25, 2014, 11:23pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/191 "2014-02-25T23:23:00Z")

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Thanks… I spent almost an hour trying to fix the problem… I almost decided to uninstall the game and do a reinstallation… good job you posted this just in time…

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<div class="post-metadata">

**Author:** ![BossPaolo](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/ecc23a/32.png) [@BossPaolo](https://battlefieldforum.co/u/BossPaolo)\
**Post date:** [February 25, 2014, 11:26pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/192 "2014-02-25T23:26:00Z")

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It worked, thanks EA\_Rick

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<div class="post-metadata">

**Author:** ![Buffycs](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/7ba0ec/32.png) [@Buffycs](https://battlefieldforum.co/u/Buffycs)\
**Post date:** [February 25, 2014, 11:32pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/193 "2014-02-25T23:32:00Z")

</div>

I have the same problem  
AMD 6970  
Win 8.1  
Intel 2600  
8GB  
1080@60Hz

Have tried 14.2 and 14.1 and 13.12 AMD drivers no change.  
Disabled Mumble in game overlay.

Game started loading me below the map, then it was a black screen with the blue flashing cursor, now its 5mins of play then crash to desktop.

USERCFG:  
RenderDevice.Dx11Enable 0  
RenderDevice.Dx11Dot1Enable 0  
RenderDevice.Dx11Dot1RuntimeEnable 0  
perfoverlay.drawfps 1  
worldrender.motionblurenable 0  
worldrender.spotlightshadowmapresolution 256  
worldrender.spotlightshadowmapenable 0  
worldrender.lighttilecspathenable 0  
renderdevice.forcerenderaheadlimit 1  
gametime.maxvariablefps 60.000  
renderdevice.triplebufferingenable 0  
renderDevice.vsyncenable 0

Last APP crash report  
Version=1  
EventType=APPCRASH  
EventTime=130378396710355882  
ReportType=2  
Consent=1  
UploadTime=130378396715547731  
ReportIdentifier=43f4748e-9e69-11e3-8282-001b211e3118  
IntegratorReportIdentifier=43f4748d-9e69-11e3-8282-001b211e3118  
NsAppName=bf4.exe  
Response.BucketId=ca5043ec9097e859c4b494e59c51a175  
Response.BucketTable=4  
Response.LegacyBucketId=85909536107  
Response.type=4  
Sig.Name=Application Name  
Sig.Value=bf4.exe  
Sig.Name=Application Version  
Sig.Value=1.1.0.1  
Sig.Name=Application Timestamp  
Sig.Value=53037899  
Sig.Name=Fault Module Name  
Sig.Value=bf4.exe  
Sig.Name=Fault Module Version  
Sig.Value=1.1.0.1  
Sig.Name=Fault Module Timestamp  
Sig.Value=53037899  
Sig.Name=Exception Code  
Sig.Value=c0000005  
Sig.Name=Exception Offset  
Sig.Value=0000000000806465  
DynamicSig.Name=OS Version  
DynamicSig.Value=6.3.9600.2.0.0.256.48  
DynamicSig.Name=Locale ID  
DynamicSig.Value=2057  
DynamicSig.Name=Additional Information 1  
DynamicSig.Value=e955  
DynamicSig.Name=Additional Information 2  
DynamicSig.Value=e955652dc0f402127d176f293736424b  
DynamicSig.Name=Additional Information 3  
DynamicSig.Value=258d  
DynamicSig.Name=Additional Information 4  
DynamicSig.Value=258dd374d68085fa5088c02528f2971a  
UI=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
UI=Battlefield 4™ has stopped working  
UI=Windows can check online for a solution to the problem.  
UI=Check online for a solution and close the program  
UI=Check online for a solution later and close the program  
UI=Close the program  
LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
LoadedModule=C:\Windows\SYSTEM32\ntdll.dll  
LoadedModule=C:\Windows\system32\KERNEL32.DLL  
LoadedModule=C:\Windows\system32\KERNELBASE.dll  
LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\Core\Activation64.dll  
LoadedModule=C:\Windows\system32\WS2\_32.dll  
LoadedModule=C:\Windows\SYSTEM32\WINHTTP.dll  
LoadedModule=C:\Windows\system32\PSAPI.DLL  
LoadedModule=C:\Windows\system32\USER32.dll  
LoadedModule=C:\Windows\system32\ADVAPI32.dll  
LoadedModule=C:\Windows\system32\SHELL32.dll  
LoadedModule=C:\Windows\system32\ole32.dll  
LoadedModule=C:\Windows\system32\OLEAUT32.dll  
LoadedModule=C:\Windows\system32\SHLWAPI.dll  
LoadedModule=C:\Windows\SYSTEM32\IPHLPAPI.DLL  
LoadedModule=C:\Windows\system32\NSI.dll  
LoadedModule=C:\Windows\system32\RPCRT4.dll  
LoadedModule=C:\Windows\system32\msvcrt.dll  
LoadedModule=C:\Windows\SYSTEM32\combase.dll  
LoadedModule=C:\Windows\SYSTEM32\sechost.dll  
LoadedModule=C:\Windows\system32\GDI32.dll  
LoadedModule=C:\Windows\SYSTEM32\WINNSI.DLL  
LoadedModule=C:\Windows\system32\IMM32.DLL  
LoadedModule=C:\Windows\system32\MSCTF.dll  
LoadedModule=C:\Program Files (x86)\Origin\igo64.dll  
LoadedModule=C:\Windows\SYSTEM32\MSVCP100.dll  
LoadedModule=C:\Windows\SYSTEM32\MSVCR100.dll  
LoadedModule=C:\Windows\SYSTEM32\ntmarta.dll  
LoadedModule=C:\Windows\SYSTEM32\mantle64.dll  
LoadedModule=C:\Windows\SYSTEM32\WINMM.dll  
LoadedModule=C:\Windows\SYSTEM32\WINMMBASE.dll  
LoadedModule=C:\Windows\SYSTEM32\cfgmgr32.dll  
LoadedModule=C:\Windows\SYSTEM32\DEVOBJ.dll  
LoadedModule=C:\Windows\SYSTEM32\urlmon.dll  
LoadedModule=C:\Windows\SYSTEM32\iertutil.dll  
LoadedModule=C:\Windows\SYSTEM32\WININET.dll  
LoadedModule=C:\Windows\SYSTEM32\WTSAPI32.dll  
LoadedModule=C:\Windows\SYSTEM32\MSVCP110.dll  
LoadedModule=C:\Windows\SYSTEM32\MSVCR110.dll  
LoadedModule=C:\Windows\SYSTEM32\bcrypt.dll  
LoadedModule=C:\Windows\SYSTEM32\DINPUT8.dll  
LoadedModule=C:\Windows\SYSTEM32\dwmapi.dll  
LoadedModule=C:\Windows\SYSTEM32\dxgi.dll  
LoadedModule=C:\Windows\SYSTEM32\d3d11.dll  
LoadedModule=C:\Windows\SYSTEM32\DSOUND.dll  
LoadedModule=C:\Windows\SYSTEM32\POWRPROF.dll  
LoadedModule=C:\Windows\SYSTEM32\XINPUT9\_1\_0.dll  
LoadedModule=C:\Windows\SYSTEM32\dbghelp.dll  
LoadedModule=C:\Windows\SYSTEM32\WSOCK32.dll  
LoadedModule=C:\Windows\SYSTEM32\USP10.dll  
LoadedModule=C:\Windows\system32\bcryptprimitives.dll  
LoadedModule=C:\Windows\system32\uxtheme.dll  
LoadedModule=C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH64.dll  
LoadedModule=C:\Windows\SYSTEM32\shcore.dll  
LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\Engine.BuildInfo\_Win64\_retail.dll  
LoadedModule=C:\Windows\SYSTEM32\profapi.dll  
LoadedModule=C:\Windows\SYSTEM32\atiadlxx.dll  
LoadedModule=C:\Windows\SYSTEM32\PROPSYS.dll  
LoadedModule=C:\Windows\SYSTEM32\USERENV.dll  
LoadedModule=C:\Windows\system32\SETUPAPI.dll  
LoadedModule=C:\Windows\system32\WINTRUST.dll  
LoadedModule=C:\Windows\system32\CRYPT32.dll  
LoadedModule=C:\Windows\system32\MSASN1.dll  
LoadedModule=C:\Windows\SYSTEM32\WINSTA.dll  
LoadedModule=C:\Windows\SYSTEM32\HID.DLL  
LoadedModule=C:\Windows\SYSTEM32\aticfx64.dll  
LoadedModule=C:\Windows\SYSTEM32\VERSION.dll  
LoadedModule=C:\Windows\SYSTEM32\atiuxp64.dll  
LoadedModule=C:\Windows\SYSTEM32\atidxx64.dll  
LoadedModule=C:\Windows\system32\mswsock.dll  
LoadedModule=C:\Windows\SYSTEM32\CRYPTSP.dll  
LoadedModule=C:\Windows\system32\rsaenh.dll  
LoadedModule=C:\Windows\SYSTEM32\SspiCli.dll  
LoadedModule=C:\Windows\SYSTEM32\CRYPTBASE.dll  
LoadedModule=C:\Windows\SYSTEM32\kernel.appcore.dll  
LoadedModule=C:\Windows\SYSTEM32\clbcatq.dll  
LoadedModule=C:\Windows\System32\MMDevApi.dll  
LoadedModule=C:\Windows\SYSTEM32\AUDIOSES.DLL  
LoadedModule=C:\Windows\SYSTEM32\avrt.dll  
LoadedModule=C:\Windows\SYSTEM32\wdmaud.drv  
LoadedModule=C:\Windows\SYSTEM32\ksuser.dll  
LoadedModule=C:\Windows\SYSTEM32\msacm32.drv  
LoadedModule=C:\Windows\SYSTEM32\MSACM32.dll  
LoadedModule=C:\Windows\SYSTEM32\midimap.dll  
LoadedModule=C:\Windows\system32\napinsp.dll  
LoadedModule=C:\Windows\system32\pnrpnsp.dll  
LoadedModule=C:\Windows\system32\NLAapi.dll  
LoadedModule=C:\Windows\SYSTEM32\DNSAPI.dll  
LoadedModule=C:\Windows\System32\winrnr.dll  
LoadedModule=C:\Windows\System32\fwpuclnt.dll  
LoadedModule=C:\Windows\System32\rasadhlp.dll  
LoadedModule=C:\Windows\SYSTEM32\dhcpcsvc6.DLL  
LoadedModule=C:\Windows\SYSTEM32\dhcpcsvc.DLL  
LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\EAWebKit64.dll  
LoadedModule=C:\Users\Bob\AppData\Local\PunkBuster\BF4\pb\pbcl.d64  
LoadedModule=C:\Users\Bob\AppData\Local\PunkBuster\BF4\pb\pbag.d64  
LoadedModule=C:\Windows\system32\wbem\wbemprox.dll  
LoadedModule=C:\Windows\SYSTEM32\wbemcomn.dll  
LoadedModule=C:\Windows\system32\wbem\wbemsvc.dll  
LoadedModule=C:\Windows\system32\wbem\fastprox.dll  
State.Key=Transport.DoneStage1  
State.Value=1  
FriendlyEventName=Stopped working  
ConsentKey=APPCRASH  
AppName=Battlefield 4™  
AppPath=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
NsPartner=windows  
NsGroup=windows8  
ApplicationIdentity=F5617E9F26F77C1B0B781A6B0641E73B

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<div class="post-metadata">

**Author:** ![halt317](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@halt317](https://battlefieldforum.co/u/halt317)\
**Post date:** [February 25, 2014, 11:32pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/194 "2014-02-25T23:32:00Z")

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I don’t know how to get to the file!! Can someone explain to me how to reach it to get rid off the thing please?

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<div class="post-metadata">

**Author:** ![ObiJimKenobi](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/bb73d2/32.png) [@ObiJimKenobi](https://battlefieldforum.co/u/ObiJimKenobi)\
**Post date:** [February 25, 2014, 11:34pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/195 "2014-02-25T23:34:00Z")

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> [@](#):
>
> _halt317 said:_  
> I don’t know how to get to the file!! Can someone explain to me how to reach it to get rid off the thing please?

Read the first post!!!

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<div class="post-metadata">

**Author:** ![halt317](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@halt317](https://battlefieldforum.co/u/halt317)\
**Post date:** [February 25, 2014, 11:35pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/196 "2014-02-25T23:35:00Z")

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> [@](#):
>
> _ObiJimKenobi said:_
> 
> > [@](#):
> >
> > _halt317 said:_  
> > I don’t know how to get to the file!! Can someone explain to me how to reach it to get rid off the thing please?
> 
> Read the first post!!!

I don’t know how to… Can you just explain a little further with steps? I am sort of new to this stuff.

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<div class="post-metadata">

**Author:** ![Mackkkk](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ecccb3/32.png) [@Mackkkk](https://battlefieldforum.co/u/Mackkkk)\
**Post date:** [February 25, 2014, 11:37pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/197 "2014-02-25T23:37:00Z")

</div>

AMDdrivers Catalyst Version13.12 works good, beta 14 fps drops a lot, pci audio cards makes problems to

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<div class="post-metadata">

**Author:** ![ZX3\_EBDA](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/z/c77e96/32.png) [@ZX3\_EBDA](https://battlefieldforum.co/u/ZX3_EBDA)\
**Post date:** [February 25, 2014, 11:39pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/198 "2014-02-25T23:39:00Z")

</div>

fixed crash on boot but now I crash every 15 min…

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<div class="post-metadata">

**Author:** ![HwanZike](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/e480ec/32.png) [@HwanZike](https://battlefieldforum.co/u/HwanZike)\
**Post date:** [February 25, 2014, 11:42pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/199 "2014-02-25T23:42:00Z")

</div>

Before the patch I wasn’t crashing. Now I randomly crash on Metro

W764  
GTX 670 latest drivers  
16GB RAM

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<div class="post-metadata">

**Author:** ![FX8core](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/90db22/32.png) [@FX8core](https://battlefieldforum.co/u/FX8core)\
**Post date:** [February 25, 2014, 11:43pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/200 "2014-02-25T23:43:00Z")

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Here’s a Great idea.  
Send out a patch that will undo the 2/25 patch.  
That should fix everything quickly and you can get started on another goofy patch.

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