# PC crashing issue workaround 25/02

**URL:** <https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872>\
**Category:** PC\
**Created:** [February 25, 2014, 12:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872 "2014-02-25T12:10:00Z")\
**Posts on this page:** 20\
**Page:** 11

<div class="post-metadata">

**Author:** ![Rockogunslinger](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ed8c4c/32.png) [@Rockogunslinger](https://battlefieldforum.co/u/Rockogunslinger)\
**Post date:** [February 25, 2014, 11:44pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/201 "2014-02-25T23:44:00Z")

</div>

no file and crashing…

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<div class="post-metadata">

**Author:** ![halt317](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@halt317](https://battlefieldforum.co/u/halt317)\
**Post date:** [February 25, 2014, 11:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/202 "2014-02-25T23:49:00Z")

</div>

I need help on how to get to the file to delete the “user.pfg” or whatever! I need help!!! I need steps!

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<div class="post-metadata">

**Author:** ![FX8core](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/90db22/32.png) [@FX8core](https://battlefieldforum.co/u/FX8core)\
**Post date:** [February 25, 2014, 11:52pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/203 "2014-02-25T23:52:00Z")

</div>

Right click on desktop bf4 icon then open file location and it should be there

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<div class="post-metadata">

**Author:** ![Rigor\_morti5](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ee59a6/32.png) [@Rigor\_morti5](https://battlefieldforum.co/u/Rigor_morti5)\
**Post date:** [February 25, 2014, 11:53pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/204 "2014-02-25T23:53:00Z")

</div>

> [@](#):
>
> _Buffycs said:_  
> I have the same problem  
> AMD 6970  
> Win 8.1  
> Intel 2600  
> 8GB  
> 1080@60Hz
> 
> Have tried 14.2 and 14.1 and 13.12 AMD drivers no change.  
> Disabled Mumble in game overlay.
> 
> Game started loading me below the map, then it was a black screen with the blue flashing cursor, now its 5mins of play then crash to desktop.
> 
> USERCFG:  
> RenderDevice.Dx11Enable 0  
> RenderDevice.Dx11Dot1Enable 0  
> RenderDevice.Dx11Dot1RuntimeEnable 0  
> perfoverlay.drawfps 1  
> worldrender.motionblurenable 0  
> worldrender.spotlightshadowmapresolution 256  
> worldrender.spotlightshadowmapenable 0  
> worldrender.lighttilecspathenable 0  
> renderdevice.forcerenderaheadlimit 1  
> gametime.maxvariablefps 60.000  
> renderdevice.triplebufferingenable 0  
> renderDevice.vsyncenable 0
> 
> Last APP crash report  
> Version=1  
> EventType=APPCRASH  
> EventTime=130378396710355882  
> ReportType=2  
> Consent=1  
> UploadTime=130378396715547731  
> ReportIdentifier=43f4748e-9e69-11e3-8282-001b211e3118  
> IntegratorReportIdentifier=43f4748d-9e69-11e3-8282-001b211e3118  
> NsAppName=bf4.exe  
> Response.BucketId=ca5043ec9097e859c4b494e59c51a175  
> Response.BucketTable=4  
> Response.LegacyBucketId=85909536107  
> Response.type=4  
> Sig.Name=Application Name  
> Sig.Value=bf4.exe  
> Sig.Name=Application Version  
> Sig.Value=1.1.0.1  
> Sig.Name=Application Timestamp  
> Sig.Value=53037899  
> Sig.Name=Fault Module Name  
> Sig.Value=bf4.exe  
> Sig.Name=Fault Module Version  
> Sig.Value=1.1.0.1  
> Sig.Name=Fault Module Timestamp  
> Sig.Value=53037899  
> Sig.Name=Exception Code  
> Sig.Value=c0000005  
> Sig.Name=Exception Offset  
> Sig.Value=0000000000806465  
> DynamicSig.Name=OS Version  
> DynamicSig.Value=6.3.9600.2.0.0.256.48  
> DynamicSig.Name=Locale ID  
> DynamicSig.Value=2057  
> DynamicSig.Name=Additional Information 1  
> DynamicSig.Value=e955  
> DynamicSig.Name=Additional Information 2  
> DynamicSig.Value=e955652dc0f402127d176f293736424b  
> DynamicSig.Name=Additional Information 3  
> DynamicSig.Value=258d  
> DynamicSig.Name=Additional Information 4  
> DynamicSig.Value=258dd374d68085fa5088c02528f2971a  
> UI=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
> UI=Battlefield 4™ has stopped working  
> UI=Windows can check online for a solution to the problem.  
> UI=Check online for a solution and close the program  
> UI=Check online for a solution later and close the program  
> UI=Close the program  
> LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
> LoadedModule=C:\Windows\SYSTEM32\ntdll.dll  
> LoadedModule=C:\Windows\system32\KERNEL32.DLL  
> LoadedModule=C:\Windows\system32\KERNELBASE.dll  
> LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\Core\Activation64.dll  
> LoadedModule=C:\Windows\system32\WS2\_32.dll  
> LoadedModule=C:\Windows\SYSTEM32\WINHTTP.dll  
> LoadedModule=C:\Windows\system32\PSAPI.DLL  
> LoadedModule=C:\Windows\system32\USER32.dll  
> LoadedModule=C:\Windows\system32\ADVAPI32.dll  
> LoadedModule=C:\Windows\system32\SHELL32.dll  
> LoadedModule=C:\Windows\system32\ole32.dll  
> LoadedModule=C:\Windows\system32\OLEAUT32.dll  
> LoadedModule=C:\Windows\system32\SHLWAPI.dll  
> LoadedModule=C:\Windows\SYSTEM32\IPHLPAPI.DLL  
> LoadedModule=C:\Windows\system32\NSI.dll  
> LoadedModule=C:\Windows\system32\RPCRT4.dll  
> LoadedModule=C:\Windows\system32\msvcrt.dll  
> LoadedModule=C:\Windows\SYSTEM32\combase.dll  
> LoadedModule=C:\Windows\SYSTEM32\sechost.dll  
> LoadedModule=C:\Windows\system32\GDI32.dll  
> LoadedModule=C:\Windows\SYSTEM32\WINNSI.DLL  
> LoadedModule=C:\Windows\system32\IMM32.DLL  
> LoadedModule=C:\Windows\system32\MSCTF.dll  
> LoadedModule=C:\Program Files (x86)\Origin\igo64.dll  
> LoadedModule=C:\Windows\SYSTEM32\MSVCP100.dll  
> LoadedModule=C:\Windows\SYSTEM32\MSVCR100.dll  
> LoadedModule=C:\Windows\SYSTEM32\ntmarta.dll  
> LoadedModule=C:\Windows\SYSTEM32\mantle64.dll  
> LoadedModule=C:\Windows\SYSTEM32\WINMM.dll  
> LoadedModule=C:\Windows\SYSTEM32\WINMMBASE.dll  
> LoadedModule=C:\Windows\SYSTEM32\cfgmgr32.dll  
> LoadedModule=C:\Windows\SYSTEM32\DEVOBJ.dll  
> LoadedModule=C:\Windows\SYSTEM32\urlmon.dll  
> LoadedModule=C:\Windows\SYSTEM32\iertutil.dll  
> LoadedModule=C:\Windows\SYSTEM32\WININET.dll  
> LoadedModule=C:\Windows\SYSTEM32\WTSAPI32.dll  
> LoadedModule=C:\Windows\SYSTEM32\MSVCP110.dll  
> LoadedModule=C:\Windows\SYSTEM32\MSVCR110.dll  
> LoadedModule=C:\Windows\SYSTEM32\bcrypt.dll  
> LoadedModule=C:\Windows\SYSTEM32\DINPUT8.dll  
> LoadedModule=C:\Windows\SYSTEM32\dwmapi.dll  
> LoadedModule=C:\Windows\SYSTEM32\dxgi.dll  
> LoadedModule=C:\Windows\SYSTEM32\d3d11.dll  
> LoadedModule=C:\Windows\SYSTEM32\DSOUND.dll  
> LoadedModule=C:\Windows\SYSTEM32\POWRPROF.dll  
> LoadedModule=C:\Windows\SYSTEM32\XINPUT9\_1\_0.dll  
> LoadedModule=C:\Windows\SYSTEM32\dbghelp.dll  
> LoadedModule=C:\Windows\SYSTEM32\WSOCK32.dll  
> LoadedModule=C:\Windows\SYSTEM32\USP10.dll  
> LoadedModule=C:\Windows\system32\bcryptprimitives.dll  
> LoadedModule=C:\Windows\system32\uxtheme.dll  
> LoadedModule=C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH64.dll  
> LoadedModule=C:\Windows\SYSTEM32\shcore.dll  
> LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\Engine.BuildInfo\_Win64\_retail.dll  
> LoadedModule=C:\Windows\SYSTEM32\profapi.dll  
> LoadedModule=C:\Windows\SYSTEM32\atiadlxx.dll  
> LoadedModule=C:\Windows\SYSTEM32\PROPSYS.dll  
> LoadedModule=C:\Windows\SYSTEM32\USERENV.dll  
> LoadedModule=C:\Windows\system32\SETUPAPI.dll  
> LoadedModule=C:\Windows\system32\WINTRUST.dll  
> LoadedModule=C:\Windows\system32\CRYPT32.dll  
> LoadedModule=C:\Windows\system32\MSASN1.dll  
> LoadedModule=C:\Windows\SYSTEM32\WINSTA.dll  
> LoadedModule=C:\Windows\SYSTEM32\HID.DLL  
> LoadedModule=C:\Windows\SYSTEM32\aticfx64.dll  
> LoadedModule=C:\Windows\SYSTEM32\VERSION.dll  
> LoadedModule=C:\Windows\SYSTEM32\atiuxp64.dll  
> LoadedModule=C:\Windows\SYSTEM32\atidxx64.dll  
> LoadedModule=C:\Windows\system32\mswsock.dll  
> LoadedModule=C:\Windows\SYSTEM32\CRYPTSP.dll  
> LoadedModule=C:\Windows\system32\rsaenh.dll  
> LoadedModule=C:\Windows\SYSTEM32\SspiCli.dll  
> LoadedModule=C:\Windows\SYSTEM32\CRYPTBASE.dll  
> LoadedModule=C:\Windows\SYSTEM32\kernel.appcore.dll  
> LoadedModule=C:\Windows\SYSTEM32\clbcatq.dll  
> LoadedModule=C:\Windows\System32\MMDevApi.dll  
> LoadedModule=C:\Windows\SYSTEM32\AUDIOSES.DLL  
> LoadedModule=C:\Windows\SYSTEM32\avrt.dll  
> LoadedModule=C:\Windows\SYSTEM32\wdmaud.drv  
> LoadedModule=C:\Windows\SYSTEM32\ksuser.dll  
> LoadedModule=C:\Windows\SYSTEM32\msacm32.drv  
> LoadedModule=C:\Windows\SYSTEM32\MSACM32.dll  
> LoadedModule=C:\Windows\SYSTEM32\midimap.dll  
> LoadedModule=C:\Windows\system32\napinsp.dll  
> LoadedModule=C:\Windows\system32\pnrpnsp.dll  
> LoadedModule=C:\Windows\system32\NLAapi.dll  
> LoadedModule=C:\Windows\SYSTEM32\DNSAPI.dll  
> LoadedModule=C:\Windows\System32\winrnr.dll  
> LoadedModule=C:\Windows\System32\fwpuclnt.dll  
> LoadedModule=C:\Windows\System32\rasadhlp.dll  
> LoadedModule=C:\Windows\SYSTEM32\dhcpcsvc6.DLL  
> LoadedModule=C:\Windows\SYSTEM32\dhcpcsvc.DLL  
> LoadedModule=C:\Program Files (x86)\Origin Games\Battlefield 4\EAWebKit64.dll  
> LoadedModule=C:\Users\Bob\AppData\Local\PunkBuster\BF4\pb\pbcl.d64  
> LoadedModule=C:\Users\Bob\AppData\Local\PunkBuster\BF4\pb\pbag.d64  
> LoadedModule=C:\Windows\system32\wbem\wbemprox.dll  
> LoadedModule=C:\Windows\SYSTEM32\wbemcomn.dll  
> LoadedModule=C:\Windows\system32\wbem\wbemsvc.dll  
> LoadedModule=C:\Windows\system32\wbem\fastprox.dll  
> State.Key=Transport.DoneStage1  
> State.Value=1  
> FriendlyEventName=Stopped working  
> ConsentKey=APPCRASH  
> AppName=Battlefield 4™  
> AppPath=C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
> NsPartner=windows  
> NsGroup=windows8  
> ApplicationIdentity=F5617E9F26F77C1B0B781A6B0641E73B

[http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access\_violation.html](http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access_violation.html) [[windowsbbs.com](http://windowsbbs.com)]

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<div class="post-metadata">

**Author:** ![Amy\_Bloodhound](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/87869e/32.png) [@Amy\_Bloodhound](https://battlefieldforum.co/u/Amy_Bloodhound)\
**Post date:** [February 25, 2014, 11:53pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/205 "2014-02-25T23:53:00Z")

</div>

> [@](#):
>
> _EA\_Rick said:_  
> Hi everyone,
> 
> We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> 
> 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> 2. If you have a “user.cfg” file, open it in notepad.
> 3. Delete the command line “UI.DrawEnable 1”
> 4. Save the file
> 5. Start the game
> 
> If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> 
> Thanks.
> 
> ~Rick.

Hi I do not have this file, and the game still crashes just before you go into game, re installed origin still no different.

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<div class="post-metadata">

**Author:** ![Arrragon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/49beb7/32.png) [@Arrragon](https://battlefieldforum.co/u/Arrragon)\
**Post date:** [February 25, 2014, 11:54pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/206 "2014-02-25T23:54:00Z")

</div>

Finally not crashing here !  
I don’t even have to edit config. Gameplay is smooth and fluid like Jan 30 patch! Zero freezes. Hit detection is fine and gameplay is very fun , as it shoud be.  
DICE, don’t do more patches, please! Just leave as it is 😉

config: Win 8.0, GTX 660 driver 331.82

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<div class="post-metadata">

**Author:** ![MajorKingsOwn](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/ac8455/32.png) [@MajorKingsOwn](https://battlefieldforum.co/u/MajorKingsOwn)\
**Post date:** [February 25, 2014, 11:56pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/207 "2014-02-25T23:56:00Z")

</div>

Worked for me

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<div class="post-metadata">

**Author:** ![Il\_Tookz\_lI](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/fbc32d/32.png) [@Il\_Tookz\_lI](https://battlefieldforum.co/u/Il_Tookz_lI)\
**Post date:** [February 25, 2014, 11:56pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/208 "2014-02-25T23:56:00Z")

</div>

Able to load server, but loading into what appears to be a really crappy windowed mode. When I make the changes in the video settings I can play how I did prior to the patch, but now I can’t alt-tab when needed.

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<div class="post-metadata">

**Author:** ![rcglider](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/2acd7d/32.png) [@rcglider](https://battlefieldforum.co/u/rcglider)\
**Post date:** [February 25, 2014, 11:58pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/209 "2014-02-25T23:58:00Z")

</div>

No crashes, but still get CPU spike several minutes into a map with Mantle.

Win 8.1  
i7 4770k  
280x

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<div class="post-metadata">

**Author:** ![halt317](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/2acd7d/32.png) [@halt317](https://battlefieldforum.co/u/halt317)\
**Post date:** [February 26, 2014, 12:00am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/210 "2014-02-26T00:00:00Z")

</div>

I don’t see the file, still crashing upon load…

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<div class="post-metadata">

**Author:** ![MarcelloDellUtri](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/eada6e/32.png) [@MarcelloDellUtri](https://battlefieldforum.co/u/MarcelloDellUtri)\
**Post date:** [February 26, 2014, 12:11am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/211 "2014-02-26T00:11:00Z")

</div>

It works, thanks Rick.

However, i’m experiencing a few issues, maybe not patch related:

It still shows the loading bar in the upper right corner of the screen after loading a map (i tried the test range).

Edit: I’m not experiencing the choppy framerates so much anymore in test range (probably had a program in background causing it).

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<div class="post-metadata">

**Author:** ![Ravzir](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ba9def/32.png) [@Ravzir](https://battlefieldforum.co/u/Ravzir)\
**Post date:** [February 26, 2014, 12:11am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/212 "2014-02-26T00:11:00Z")

</div>

I don’t have this file and still crash. Same as before Feb 25, after the Feb 13 patch. The exact same error:  
Problem signature:  
Problem Event Name: APPCRASH  
Application Name: bf4.exe  
Application Version: 1.1.0.1  
Application Timestamp: 53037899  
Fault Module Name: atidxx64.dll  
Fault Module Version: 8.17.10.539  
Fault Module Timestamp: 52ebfbe6  
Exception Code: c0000005  
Exception Offset: 000000000029520d  
OS Version: 6.1.7601.2.1.0.256.48  
Locale ID: 1033  
Additional Information 1: dc75  
Additional Information 2: dc751a634e35056b200c6d205d756e89  
Additional Information 3: 3a7c  
Additional Information 4: 3a7cdb8f450a621d5024319d1d27460a

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<div class="post-metadata">

**Author:** ![Buffycs](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/7ba0ec/32.png) [@Buffycs](https://battlefieldforum.co/u/Buffycs)\
**Post date:** [February 26, 2014, 12:13am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/213 "2014-02-26T00:13:00Z")

</div>

> [@](#):
>
> _Rigor\_morti5 said:_  
> [http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access\_violation.html](http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access_violation.html) [[windowsbbs.com](http://windowsbbs.com)]

from the link you sent  
Its the operating system telling you that a program has malfunctioned and tried to reference no mans land. It has nothing specific to do with any particular program, or a brand of software, this is straight from the CPU and kernel of the operating system.

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<div class="post-metadata">

**Author:** ![OehserBonkel](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/4bbf92/32.png) [@OehserBonkel](https://battlefieldforum.co/u/OehserBonkel)\
**Post date:** [February 26, 2014, 12:15am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/214 "2014-02-26T00:15:00Z")

</div>

Yeah ! Sound Loop is gone !!

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<div class="post-metadata">

**Author:** ![Rigor\_morti5](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ee59a6/32.png) [@Rigor\_morti5](https://battlefieldforum.co/u/Rigor_morti5)\
**Post date:** [February 26, 2014, 12:16am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/215 "2014-02-26T00:16:00Z")

</div>

> [@](#):
>
> _Buffycs said:_
> 
> > [@](#):
> >
> > _Rigor\_morti5 said:_  
> > [http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access\_violation.html](http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access_violation.html) [[windowsbbs.com](http://windowsbbs.com)]
> 
> from the link you sent  
> Its the operating system telling you that a program has malfunctioned and tried to reference no mans land. It has nothing specific to do with any particular program, or a brand of software, this is straight from the CPU and kernel of the operating system.

Its memory error,if i understood it right seems lot of people are getting it.

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<div class="post-metadata">

**Author:** ![Doc\_V20](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/3be4f8/32.png) [@Doc\_V20](https://battlefieldforum.co/u/Doc_V20)\
**Post date:** [February 26, 2014, 12:17am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/216 "2014-02-26T00:17:00Z")

</div>

OK, for those of us that do not have the file “user config”, just tell us what we need to do to get this game up and running!

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<div class="post-metadata">

**Author:** ![GT\_AA3\_Viper](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/4af34b/32.png) [@GT\_AA3\_Viper](https://battlefieldforum.co/u/GT_AA3_Viper)\
**Post date:** [February 26, 2014, 12:19am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/217 "2014-02-26T00:19:00Z")

</div>

I have done some tests and I came to the conclusion that if you have a overclocking tool it may cause this directx error! Take a look at this link it helped me and made me remove some programs or stopped programs running in the background.

[![Video: Battlefield 4 (BF4) DirectX Error fix PC- Crashing + Graphics Overlock help Troubleshooting guide](https://battlefieldforum.co/uploads/default/original/3X/2/0/2085e58a67cc3becf7f31950e5e96b6a535fa6e9.jpeg "Battlefield 4 (BF4) DirectX Error fix PC- Crashing + Graphics Overlock help Troubleshooting guide") ](https://www.youtube.com/watch?v=aD6j3xTH-vg)

[[youtube.com](http://youtube.com)]

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<div class="post-metadata">

**Author:** ![KillerGirl\_FIST](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/4da419/32.png) [@KillerGirl\_FIST](https://battlefieldforum.co/u/KillerGirl_FIST)\
**Post date:** [February 26, 2014, 12:19am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/218 "2014-02-26T00:19:00Z")

</div>

great update now games don’t load, such BS. give me my money back

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<div class="post-metadata">

**Author:** ![Rigor\_morti5](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ee59a6/32.png) [@Rigor\_morti5](https://battlefieldforum.co/u/Rigor_morti5)\
**Post date:** [February 26, 2014, 12:19am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/219 "2014-02-26T00:19:00Z")

</div>

> [@](#):
>
> _Ravzir said:_  
> I don’t have this file and still crash. Same as before Feb 25, after the Feb 13 patch. The exact same error:  
> Problem signature:  
> Problem Event Name: APPCRASH  
> Application Name: bf4.exe  
> Application Version: 1.1.0.1  
> Application Timestamp: 53037899  
> Fault Module Name: atidxx64.dll  
> Fault Module Version: 8.17.10.539  
> Fault Module Timestamp: 52ebfbe6  
> Exception Code: c0000005  
> Exception Offset: 000000000029520d  
> OS Version: 6.1.7601.2.1.0.256.48  
> Locale ID: 1033  
> Additional Information 1: dc75  
> Additional Information 2: dc751a634e35056b200c6d205d756e89  
> Additional Information 3: 3a7c  
> Additional Information 4: 3a7cdb8f450a621d5024319d1d27460a

Exception Code: c0000005

> [@](#):
>
> _Buffycs said:_
> 
> > [@](#):
> >
> > _Rigor\_morti5 said:_  
> > [http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access\_violation.html](http://www.windowsbbs.com/legacy-windows/40538-what-causes-exception-code-c0000005-access_violation.html) [[windowsbbs.com](http://windowsbbs.com)]
> 
> from the link you sent  
> Its the operating system telling you that a program has malfunctioned and tried to reference no mans land. It has nothing specific to do with any particular program, or a brand of software, this is straight from the CPU and kernel of the operating system.

Its memory error,if i understood it right seems lot of people are getting it.

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<div class="post-metadata">

**Author:** ![Buffycs](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/7ba0ec/32.png) [@Buffycs](https://battlefieldforum.co/u/Buffycs)\
**Post date:** [February 26, 2014, 12:28am UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/220 "2014-02-26T00:28:00Z")

</div>

Its an error where the game is attempting to access a section of RAM that it either is now allowed to read\write to or simply does not exist. So its not a memory error exactly, as in its not a fault of memory.

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