# PC crashing issue workaround 25/02 **URL:** \ **Category:** PC\ **Created:** [February 25, 2014, 12:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872 "2014-02-25T12:10:00Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Gervan77](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/3e96dc/32.png) [@Gervan77](https://battlefieldforum.co/u/Gervan77)\ **Post date:** [February 25, 2014, 5:43pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/41 "2014-02-25T17:43:00Z")
> [@](#): > > _Gervan77 said:_ > > > [@](#): > > > > _Gervan77 said:_ > > I installed patch 25 Feb, PC. Game crashes on load. Crash to desktop with "BF4 stopped working…" I tried above method, but only able to play 3-5 minutes before crash to desktop. I deleted "UI.DrawEnable 1". It works, again for 3-5 minutes before crashing. I notice that the command line 9UI.DrawEnable 1" gets put back into the file after each launch. Is this suppose to happen, or is it suppose to be deleted for good? > > Just to follow-up…I also have Windows 7 and before today’s patch the game DID NOT crash on that PC. NOW with the patch, even that PC crashes while game loading. BF4 stopped working… 2nd Follow-up…the fix appears to work for Windows 7, but not Windows 8.1. Hopefully more information will reveal something new. ---
**Author:** ![FarukoSH](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/b4bc9f/32.png) [@FarukoSH](https://battlefieldforum.co/u/FarukoSH)\ **Post date:** [February 25, 2014, 5:45pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/42 "2014-02-25T17:45:00Z")
Getting A LOT of Crashes Windows 8.1 (64 bits) i5 3330 Asus 270x 2Gb 8GB ram ---
**Author:** ![KammeratNapoleon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/73ab20/32.png) [@KammeratNapoleon](https://battlefieldforum.co/u/KammeratNapoleon)\ **Post date:** [February 25, 2014, 5:48pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/43 "2014-02-25T17:48:00Z")
work around worked 🙂 Thank you for quick solution. ---
**Author:** ![InTeR\_UnKnOwN-zH](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/b19c9b/32.png) [@InTeR\_UnKnOwN-zH](https://battlefieldforum.co/u/InTeR_UnKnOwN-zH)\ **Post date:** [February 25, 2014, 5:48pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/44 "2014-02-25T17:48:00Z")
@EA_Rick thanks for this.you saved my day^^ es geht wider dachte schon ans amoklaufen^^ !FORZA INTER, ACAB, FTP ! ---
**Author:** ![KammeratNapoleon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/k/73ab20/32.png) [@KammeratNapoleon](https://battlefieldforum.co/u/KammeratNapoleon)\ **Post date:** [February 25, 2014, 5:50pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/45 "2014-02-25T17:50:00Z")
I’am on 8.1 works for me 8.1 i7 P8z68 mobo + 780 geforce ---
**Author:** ![ItsJustMihy](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/dc4da7/32.png) [@ItsJustMihy](https://battlefieldforum.co/u/ItsJustMihy)\ **Post date:** [February 25, 2014, 5:56pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/46 "2014-02-25T17:56:00Z")
Dont have a user.cfg file in the directory 😕 ---
**Author:** ![IBeRecking](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/da6949/32.png) [@IBeRecking](https://battlefieldforum.co/u/IBeRecking)\ **Post date:** [February 25, 2014, 5:59pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/47 "2014-02-25T17:59:00Z")
After updating my game i went in a server then i start shooting my gun sound sounds as if it’s an airsoft gun but its not and it sounds like shooting a bubble gun and the volume for it very low while everything around me is noisy and vehicles also sound the same,any ideas? ---
**Author:** ![Frikster0202](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/e19adc/32.png) [@Frikster0202](https://battlefieldforum.co/u/Frikster0202)\ **Post date:** [February 25, 2014, 5:59pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/48 "2014-02-25T17:59:00Z")
> [@](#): > > _Frikster0202 said:_ > Hi Guys. > > Ok so i have all the latest driver, updates etc. > > Game starts up nice and whilst playing just freezes the screen and there it will stay freezed till you hard reset your pc. > > Any idea what to do? Ok so after disabling SLI on my 2x 780gtx’s i was able to play. So it looks to me like there is a SLI issue as well! Can’t use my hardware to its fullest potential : ( Just some info to investigate…! ---
**Author:** ![Pur\_Makinero\_66](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/e19b73/32.png) [@Pur\_Makinero\_66](https://battlefieldforum.co/u/Pur_Makinero_66)\ **Post date:** [February 25, 2014, 5:59pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/49 "2014-02-25T17:59:00Z")
The game is still crashing. And no user.cfg in this path. My PC : i7 2600K (stock) Gigabyte GA-Z77X-UD5H (latest bios) R9 290 WindForce 8 GB DDR3 Win 8.1 Pro x64 Catalyst 13.12 I’m playing one partie, and often during the second partie, game exit with no message. I’m going to Event Viewer and this is what windows displays : Faulting application name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899 Faulting module name: ntdll.dll, version: 6.3.9600.16502, time stamp: 0x52c359e8 Exception code: 0xc0000374 Fault offset: 0x00000000000f387c Faulting process ID: 0xf8c Faulting application start time: 0x01cf3240d4daaa71 Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report ID: f1ad0cb7-9e37-11e3-82dd-50e549ef3d86 Faulting package full name: Faulting package-relative application ID: My system is running with the latest windows update. It’s a problem with ntdll.dll ? ---
**Author:** ![NuclearP3nguin](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/n/f14d63/32.png) [@NuclearP3nguin](https://battlefieldforum.co/u/NuclearP3nguin)\ **Post date:** [February 25, 2014, 6:03pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/50 "2014-02-25T18:03:00Z")
I don’t know what exactly is happening but every time i go to launch BF4 now after installing the update today and purchased premium it doesn’t even load up, it appears in my background operations but isn’t wanting to fully boot, tried repairing the game on origin and even launching the campaign but still nothing Any ideas? ---
**Author:** ![deck45](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/e47c2d/32.png) [@deck45](https://battlefieldforum.co/u/deck45)\ **Post date:** [February 25, 2014, 6:06pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/51 "2014-02-25T18:06:00Z")
I have the same problem as the others ,I have no “UI.DrawEnable 1” in bf4 folder ,so this means its un playable till ea sort it ---
**Author:** ![XXjanansherenXX](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/x/ad7895/32.png) [@XXjanansherenXX](https://battlefieldforum.co/u/XXjanansherenXX)\ **Post date:** [February 25, 2014, 6:07pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/52 "2014-02-25T18:07:00Z")
Hi everyone, We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem: 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4) 2. If you have a “user.cfg” file, open it in notepad. 3. Delete the command line “UI.DrawEnable 1” 4. Save the file 5. Start the game If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into. Thanks. ~Rick. Thanks Rick worked for meeee thanks sooo much \<3 \<3 \<3 \<3 \<3 \<3 ---
**Author:** ![Chopper\_chIN](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/e19adc/32.png) [@Chopper\_chIN](https://battlefieldforum.co/u/Chopper_chIN)\ **Post date:** [February 25, 2014, 6:08pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/53 "2014-02-25T18:08:00Z")
> [@](#): > > _EA\_Rick said:_ > Hi everyone, > > We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem: > > 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4) > 2. If you have a “user.cfg” file, open it in notepad. > 3. Delete the command line “UI.DrawEnable 1” > 4. Save the file > 5. Start the game > > If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into. > > Thanks. > > ~Rick. With your fix, now it works.. Thks so much ;). ---
**Author:** ![DerKaiserChef](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/c2a13f/32.png) [@DerKaiserChef](https://battlefieldforum.co/u/DerKaiserChef)\ **Post date:** [February 25, 2014, 6:09pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/54 "2014-02-25T18:09:00Z")
tried 4 rounds today and all of them crashed within 10-15 minutes… did all the so called “hotfixes”… updated everything from graphics, windows and what not… still BF4 does not run stable. ironically, it did work until jan… since then, havent been able to play more than 1 round without crashing. to all the trolls sayin: fix your pc. you can… AKDfjaksdlölkasdföaklsj§="$ i ve been playin pc games for like 20 years… some games are just poorly coded. ---
**Author:** ![jguitarist](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/4491bb/32.png) [@jguitarist](https://battlefieldforum.co/u/jguitarist)\ **Post date:** [February 25, 2014, 6:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/55 "2014-02-25T18:10:00Z")
> [@](#): > > _EA\_Rick said:_ > Hi everyone, > > We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem: > > 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4) > 2. If you have a “user.cfg” file, open it in notepad. > 3. Delete the command line “UI.DrawEnable 1” > 4. Save the file > 5. Start the game > > If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into. > > Thanks. > > ~Rick. Hi EA\_Rick, I do not have “UI.DrawEnable 1” in my ucer.cfg and I’m still crashing with a DirectX error. Example: Faulting application name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899 Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283 Exception code: 0x887a0006 Fault offset: 0x0000000000005a88 Faulting process id: 0x1410 Faulting application start time: 0x01cf325142c16af2 Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 18dd8c7d-9e46-11e3-828f-bc5ff484aa1a Faulting package full name: Faulting package-relative application ID: I haven’t been crashing before this latest patch. ---
**Author:** ![WarHulk616](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/w/b9bd4f/32.png) [@WarHulk616](https://battlefieldforum.co/u/WarHulk616)\ **Post date:** [February 25, 2014, 6:11pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/56 "2014-02-25T18:11:00Z")
This seems to have done the trick. Plot Twist: Instead I now get the “sound loop crash” issue that cause the game to freeze, the very issue the patch was supposed to fix for others. ---
**Author:** ![PresRay](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/ecccb3/32.png) [@PresRay](https://battlefieldforum.co/u/PresRay)\ **Post date:** [February 25, 2014, 6:12pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/57 "2014-02-25T18:12:00Z")
Game crashes at the moment when it is going to switch from loading screen to deploy screen for me ---
**Author:** ![IFla7I](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/74df32/32.png) [@IFla7I](https://battlefieldforum.co/u/IFla7I)\ **Post date:** [February 25, 2014, 6:15pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/58 "2014-02-25T18:15:00Z")
This post has been removed by the Battlelog administrators. ---
**Author:** ![schlar01](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/b4bc9f/32.png) [@schlar01](https://battlefieldforum.co/u/schlar01)\ **Post date:** [February 25, 2014, 6:15pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/59 "2014-02-25T18:15:00Z")
Can’t help but laugh. DICE. ---
**Author:** ![IgnitedFalcon](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/i/9f8e36/32.png) [@IgnitedFalcon](https://battlefieldforum.co/u/IgnitedFalcon)\ **Post date:** [February 25, 2014, 6:17pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/60 "2014-02-25T18:17:00Z")
Im having the issue on a Playstation 3. i cannot connect to a server at all. i keep losing connection, when i just signed up with a provider that has the best internet. i have one of the best modems out there. well my system crashed while it was loading with the blinking square…would that be an issue? [Previous page](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872.md?page=2) [Next page](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872.md?page=4)