# PC crashing issue workaround 25/02

**URL:** <https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872>\
**Category:** PC\
**Created:** [February 25, 2014, 12:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872 "2014-02-25T12:10:00Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![hatt1watti](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/c37758/32.png) [@hatt1watti](https://battlefieldforum.co/u/hatt1watti)\
**Post date:** [February 25, 2014, 7:40pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/101 "2014-02-25T19:40:00Z")

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Has anyone tried 14.2 BETA DRIVERS?

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**Author:** ![TrevTheMan](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/dc4da7/32.png) [@TrevTheMan](https://battlefieldforum.co/u/TrevTheMan)\
**Post date:** [February 25, 2014, 7:41pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/102 "2014-02-25T19:41:00Z")

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i dont seem to have the user.cfg file and i can play for about 3-5 mins and then it will crash

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**Author:** ![Gordon861](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/3ab097/32.png) [@Gordon861](https://battlefieldforum.co/u/Gordon861)\
**Post date:** [February 25, 2014, 7:43pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/103 "2014-02-25T19:43:00Z")

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> [@](#):
>
> _Kikitu said:_  
> No file on my directory, tried everything and the game keeps crashing to desktop without battlelog errors, just "Bf4 stopped working"
> 
> I connect to a server, map loads, freezes at black screen before the battlemap load and crashes after that

Getting exactly the same here.

Running the Battlelog on a second screen and get “Game disconnected: you were kicked from the game.” on the browser.

Also notice when logging in a message in top right saying “Friend left, joining cancelled” or something like that.

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**Author:** ![Horthic](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/h/e56c9b/32.png) [@Horthic](https://battlefieldforum.co/u/Horthic)\
**Post date:** [February 25, 2014, 7:44pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/104 "2014-02-25T19:44:00Z")

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Hi, i just got my Battlefield 4 and i can’t join a game, the client just crashes and i can’t find that user.cfg file… i need help, i really want to play i didn’t spend 60$ to stay watching my game crashing

My regards

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**Author:** ![alleycat1969](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/848f3c/32.png) [@alleycat1969](https://battlefieldforum.co/u/alleycat1969)\
**Post date:** [February 25, 2014, 7:45pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/105 "2014-02-25T19:45:00Z")

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I guys had the same problem crashing on every map just before loading the map, deleted my whole BF4 folder in MY doucuments,then ran a repair, this has fixed my problem can play again 🙂

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**Author:** ![Jakalistix](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/7ea924/32.png) [@Jakalistix](https://battlefieldforum.co/u/Jakalistix)\
**Post date:** [February 25, 2014, 7:45pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/106 "2014-02-25T19:45:00Z")

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> [@](#):
>
> _Horthic said:_  
> Hi, i just got my Battlefield 4 and i can’t join a game, the client just crashes and i can’t find that user.cfg file… i need help, i really want to play i didn’t spend 60$ to stay watching my game crashing
> 
> My regards

What version windows are you running? Look here: C:\Program Files (x86)\Origin Games\Battlefield 4

I’m running windows 7 64-bit

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**Author:** ![lundqvist6138](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/ccd318/32.png) [@lundqvist6138](https://battlefieldforum.co/u/lundqvist6138)\
**Post date:** [February 25, 2014, 7:47pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/107 "2014-02-25T19:47:00Z")

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after doing some reinstalling it is working fine after 2 months, finally!!!

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**Author:** ![dzigiX](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/5f9b8f/32.png) [@dzigiX](https://battlefieldforum.co/u/dzigiX)\
**Post date:** [February 25, 2014, 7:48pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/108 "2014-02-25T19:48:00Z")

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This post has been removed by the Battlelog administrators.

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**Author:** ![SneakNLD](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/858c86/32.png) [@SneakNLD](https://battlefieldforum.co/u/SneakNLD)\
**Post date:** [February 25, 2014, 7:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/109 "2014-02-25T19:49:00Z")

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Just to confirm I was one of the many that had the sound loop crash issues (since 13/2). With this new patch, I had the problem described in this thread.  
Following the instructions by removing the entry from my user.cfg has solved it. I have just played 2 hours Firestorm.  
Happy again!!

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**Author:** ![Pr1vatePart](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/ccd318/32.png) [@Pr1vatePart](https://battlefieldforum.co/u/Pr1vatePart)\
**Post date:** [February 25, 2014, 7:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/110 "2014-02-25T19:49:00Z")

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Nothing like testing a patch before release

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**Author:** ![Scottiewheels](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Scottiewheels](https://battlefieldforum.co/u/Scottiewheels)\
**Post date:** [February 25, 2014, 7:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/111 "2014-02-25T19:49:00Z")

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> [@](#):
>
> _Gervan77 said:_  
> I installed patch 25 Feb, PC. Game crashes on load. Crash to desktop with "BF4 stopped working…" I tried above method, but only able to play 3-5 minutes before crash to desktop. I deleted "UI.DrawEnable 1". It works, again for 3-5 minutes before crashing. I notice that the command line 9UI.DrawEnable 1" gets put back into the file after each launch. Is this suppose to happen, or is it suppose to be deleted for good?

I have the same issue

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**Author:** ![Freiwild0815](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/f/da6949/32.png) [@Freiwild0815](https://battlefieldforum.co/u/Freiwild0815)\
**Post date:** [February 25, 2014, 7:49pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/112 "2014-02-25T19:49:00Z")

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Heya guys,

your hint

> [@](#):
>
> _EA\_Rick sagte:_  
> Hi everyone,
> 
> We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> 
> 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> 2. If you have a “user.cfg” file, open it in notepad.
> 3. Delete the command line “UI.DrawEnable 1”
> 4. Save the file
> 5. Start the game
> 
> If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> 
> Thanks.
> 
> ~Rick.

works fine for me!

Thanks!

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**Author:** ![JoshGTR35](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/b782af/32.png) [@JoshGTR35](https://battlefieldforum.co/u/JoshGTR35)\
**Post date:** [February 25, 2014, 7:50pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/113 "2014-02-25T19:50:00Z")

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I’m getting a dx error with mantle disabled and a mantle crash to desktop. The game will run for about 5~10sec and then hard locks.

8320 @ 4.6ghz

Asrock 990fx extreme 9

7970/7950/7950 tri fire

1.05 Mw xfx psu

16gb memory

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**Author:** ![Jakalistix](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/7ea924/32.png) [@Jakalistix](https://battlefieldforum.co/u/Jakalistix)\
**Post date:** [February 25, 2014, 7:52pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/114 "2014-02-25T19:52:00Z")

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> [@](#):
>
> _JoshGTR35 said:_  
> I’m getting a dx error with mantle disabled and a mantle crash to desktop. The game will run for about 5~10sec and then hard locks.
> 
> 8320 @ 4.6ghz
> 
> Asrock 990fx extreme 9
> 
> 7970/7950/7950 tri fire
> 
> 1.05 Mw xfx psu
> 
> 16gb memory

overkill much?

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**Author:** ![AXION\_REDRUM](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/779978/32.png) [@AXION\_REDRUM](https://battlefieldforum.co/u/AXION_REDRUM)\
**Post date:** [February 25, 2014, 7:53pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/115 "2014-02-25T19:53:00Z")

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This fix on top of page worked for me. After this update if was actually my first time crashing which FK sucks. Thanks again for the workaround and the fix.

Slick Rick

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**Author:** ![Cpt\_Calamity](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/bcef8e/32.png) [@Cpt\_Calamity](https://battlefieldforum.co/u/Cpt_Calamity)\
**Post date:** [February 25, 2014, 7:57pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/116 "2014-02-25T19:57:00Z")

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And I thought the company I have the pleasure of working for was incompetent!

As a side removing the line from the cfg file works for me.

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**Author:** ![DizMatt](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/e9a140/32.png) [@DizMatt](https://battlefieldforum.co/u/DizMatt)\
**Post date:** [February 25, 2014, 7:57pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/117 "2014-02-25T19:57:00Z")

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this solved my problem!

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**Author:** ![Taco\_of\_DEATH666](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/94ad74/32.png) [@Taco\_of\_DEATH666](https://battlefieldforum.co/u/Taco_of_DEATH666)\
**Post date:** [February 25, 2014, 7:58pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/118 "2014-02-25T19:58:00Z")

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I still crash on map changes after a round

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**Author:** ![420SWAGYOLO](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/4/e9a140/32.png) [@420SWAGYOLO](https://battlefieldforum.co/u/420SWAGYOLO)\
**Post date:** [February 25, 2014, 8:00pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/119 "2014-02-25T20:00:00Z")

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Hello dear Mr. EA and Mr. Dice

Could you please fix the game

Yours sincerely The BF ‘Community’

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**Author:** ![yOhylol](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/y/edb3f5/32.png) [@yOhylol](https://battlefieldforum.co/u/yOhylol)\
**Post date:** [February 25, 2014, 8:00pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/120 "2014-02-25T20:00:00Z")

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This workaround doesnt work for me… some other suggestions?

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