# PC crashing issue workaround 25/02

**URL:** <https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872>\
**Category:** PC\
**Created:** [February 25, 2014, 12:10pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872 "2014-02-25T12:10:00Z")\
**Posts on this page:** 20\
**Page:** 8

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**Author:** ![teddymjr](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/b77776/32.png) [@teddymjr](https://battlefieldforum.co/u/teddymjr)\
**Post date:** [February 25, 2014, 8:40pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/141 "2014-02-25T20:40:00Z")

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thank you so much!!!ciao!!!

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**Author:** ![Sunnijim](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/838e76/32.png) [@Sunnijim](https://battlefieldforum.co/u/Sunnijim)\
**Post date:** [February 25, 2014, 8:45pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/142 "2014-02-25T20:45:00Z")

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Thanks this fixed it

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**Author:** ![Rez607](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ecd19e/32.png) [@Rez607](https://battlefieldforum.co/u/Rez607)\
**Post date:** [February 25, 2014, 8:45pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/143 "2014-02-25T20:45:00Z")

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This post has been removed by the Battlelog administrators.

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**Author:** ![Gervan77](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/g/3e96dc/32.png) [@Gervan77](https://battlefieldforum.co/u/Gervan77)\
**Post date:** [February 25, 2014, 8:47pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/144 "2014-02-25T20:47:00Z")

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I am getting very frustrated right now. Nothing fixes these crashes. My Windows 7 works, why not Windows 8.1? There is no excuse!! This started happening after 13th Feb patch. Roll that back and allow us to play the game! This is not OK to be happening after this many months! “Battlefield 4 has stopped working…”. What did the patch this morning accomplished!!!

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**Author:** ![Scratch-DoD](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/96bed5/32.png) [@Scratch-DoD](https://battlefieldforum.co/u/Scratch-DoD)\
**Post date:** [February 25, 2014, 8:55pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/145 "2014-02-25T20:55:00Z")

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> [@](#):
>
> EA\_Rick said:  
> Hi everyone,
> 
> We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> 
> 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> 2. If you have a “user.cfg” file, open it in notepad.
> 3. Delete the command line “UI.DrawEnable 1”
> 4. Save the file
> 5. Start the game
> 
> If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> 
> Thanks.
> 
> ~Rick.

Worked

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**Author:** ![40-1\_GregtheMan](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/4/7ab992/32.png) [@40-1\_GregtheMan](https://battlefieldforum.co/u/40-1_GregtheMan)\
**Post date:** [February 25, 2014, 8:56pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/146 "2014-02-25T20:56:00Z")

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Halfway through a game, I couldn’t look down. Couldn’t spawn in a vehicle and when i respawned in my base, I was still looking at the sky.

No user.cfg file either ☹

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**Author:** ![SuperPelox](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/ed8c4c/32.png) [@SuperPelox](https://battlefieldforum.co/u/SuperPelox)\
**Post date:** [February 25, 2014, 8:57pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/147 "2014-02-25T20:57:00Z")

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> [@](#):
>
> _EA\_Rick said:_  
> Hi everyone,
> 
> We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> 
> 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> 2. If you have a “user.cfg” file, open it in notepad.
> 3. Delete the command line “UI.DrawEnable 1”
> 4. Save the file
> 5. Start the game
> 
> If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> 
> Thanks.
> 
> ~Rick.

thanks thanks thanks

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**Author:** ![l-TheWarDoctor-l](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/2acd7d/32.png) [@l-TheWarDoctor-l](https://battlefieldforum.co/u/l-TheWarDoctor-l)\
**Post date:** [February 25, 2014, 8:58pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/148 "2014-02-25T20:58:00Z")

</div>

> [@](#):
>
> _EA\_Rick said:_  
> Hi everyone,
> 
> We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> 
> 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> 2. If you have a “user.cfg” file, open it in notepad.
> 3. Delete the command line “UI.DrawEnable 1”
> 4. Save the file
> 5. Start the game
> 
> If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> 
> Thanks.
> 
> ~Rick.

Well, I dont even have the file, the details are quite simple, the game doesn’t event start, all I get is the black screen with the flashing white bars forever, test range and multiplayer not working

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**Author:** ![spartacu5](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/7feea3/32.png) [@spartacu5](https://battlefieldforum.co/u/spartacu5)\
**Post date:** [February 25, 2014, 9:02pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/149 "2014-02-25T21:02:00Z")

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ok guys, go to the origin folder in program files on your pc, then go to bf4, then find “user cfg” folder and just delete everything in in and save, you will then be able to join games as usual.  
If your worried just copy and paste the info but trust me it will sort your problem of not being able to join games after the latest patch today.  
Ive noticed that if you try to configure the game using bf4 setting editor afterwards you will not be able to join again, maybe it is the bf4 setting editor that has a conflict ?

anyhow, delete everything in your user config folder and everything will be fine.

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**Author:** ![4irhe4d](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/4/e36b37/32.png) [@4irhe4d](https://battlefieldforum.co/u/4irhe4d)\
**Post date:** [February 25, 2014, 9:03pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/150 "2014-02-25T21:03:00Z")

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Very nice update this, sarcasm intended. Cant play for longer then 5 minutes before the game crashes. This used to be at least 15 minutes -\_-

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**Author:** ![Aphoristic](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/71c47a/32.png) [@Aphoristic](https://battlefieldforum.co/u/Aphoristic)\
**Post date:** [February 25, 2014, 9:05pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/151 "2014-02-25T21:05:00Z")

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Fix boarderless fullscreen. It is not acceptable that I should have to reconfigure the setting every single time when I join a server.

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**Author:** ![VikingSrb](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/v/43a26b/32.png) [@VikingSrb](https://battlefieldforum.co/u/VikingSrb)\
**Post date:** [February 25, 2014, 9:07pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/152 "2014-02-25T21:07:00Z")

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What about us who dont have that user.cfg file ?  
DICE just gave us a info how to fix problem, but we still have problems and we cant hear a word from them now!!! I hate that.

Please some1 from dice Answer WHAT TO DO IF WE DONT HAVE USER.CFG FILE?

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**Author:** ![4irhe4d](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/4/e36b37/32.png) [@4irhe4d](https://battlefieldforum.co/u/4irhe4d)\
**Post date:** [February 25, 2014, 9:11pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/153 "2014-02-25T21:11:00Z")

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> [@](#):
>
> _Resistance607 said:_
> 
> > [@](#):
> >
> > _EA\_Rick said:_  
> > Hi everyone,
> > 
> > We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
> > 
> > 1. Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
> > 2. If you have a “user.cfg” file, open it in notepad.
> > 3. Delete the command line “UI.DrawEnable 1”
> > 4. Save the file
> > 5. Start the game
> > 
> > If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
> > 
> > Thanks.
> > 
> > ~Rick.
> 
> Totally convinced you guys could mess up a peanut butter and jelly sandwich . Not one single patch from you guys has worked without something else breaking or not working right afterwards .

True!

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<div class="post-metadata">

**Author:** ![vvha7ever](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/v/e56c9b/32.png) [@vvha7ever](https://battlefieldforum.co/u/vvha7ever)\
**Post date:** [February 25, 2014, 9:20pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/154 "2014-02-25T21:20:00Z")

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I dont have UI.Draw.Enable in my user.cfg.  
Still crashes after last patch on Windows 8.1 pro x64 using directx on 7970 , catalyst 14.1, 16G RAM, i5-2500k  
No soundloop this time, but still crashes. Windows just gives the ol’ “Battlefield 4 stopped working..”.  
If i boot into Windows 7 pro x64 with the same setup,then the game won’t crash.

Here is the contents of my user .cfg:

gametime.maxvariablefps 140  
perfoverlay.drawfps 1  
renderdevice.triplebufferingenable 0  
renderdevice.forcerenderaheadlimit 1  
renderDevice.vsyncenable 0  
worldrender.motionblurenable 0  
worldrender.spotlightshadowmapresolution 256  
worldrender.spotlightshadowmapenable 0  
worldrender.lighttilecspathenable 0

The event log description:

Faulting application name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899  
Faulting module name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899  
Exception code: 0xc0000005  
Fault offset: 0x0000000000bfd79f  
Faulting process id: 0xbec  
Faulting application start time: 0x01cf325b72c603f9  
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe  
Report Id: 118572a6-9e4f-11e3-82c7-50e549eecc1a  
Faulting package full name:  
Faulting package-relative application ID:

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<div class="post-metadata">

**Author:** ![Rigor\_morti5](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/ee59a6/32.png) [@Rigor\_morti5](https://battlefieldforum.co/u/Rigor_morti5)\
**Post date:** [February 25, 2014, 9:22pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/155 "2014-02-25T21:22:00Z")

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> [@](#):
>
> _JoshGTR35 said:_  
> 1.05 Mw xfx psu

> [@](#):
>
> _Jacked0nCrack said:_
> 
> > [@](#):
> >
> > _JoshGTR35 said:_  
> > I’m getting a dx error with mantle disabled and a mantle crash to desktop. The game will run for about 5~10sec and then hard locks.
> > 
> > 8320 @ 4.6ghz
> > 
> > Asrock 990fx extreme 9
> > 
> > 7970/7950/7950 tri fire
> > 
> > 1.05 Mw xfx psu
> > 
> > 16gb memory
> 
> overkill much?

> [@](#):
>
> _JoshGTR35 said:_  
> 1.05 Mw xfx psu

> [@](#):
>
> _JoshGTR35 said:_  
> 1.05 Mw xfx psu

[![Video: 1.21 gigawatts?! - Dr. Brown & Marty - Back to the future](https://battlefieldforum.co/uploads/default/original/3X/7/c/7c2961223c9589e6299c94d8d5ac109871dd3de4.jpeg "1.21 gigawatts?! - Dr. Brown & Marty - Back to the future") ](https://www.youtube.com/watch?v=I5cYgRnfFDA)

[[youtube.com](http://youtube.com)]

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<div class="post-metadata">

**Author:** ![0BearIsDriving0](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/0/e0b2c6/32.png) [@0BearIsDriving0](https://battlefieldforum.co/u/0BearIsDriving0)\
**Post date:** [February 25, 2014, 9:30pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/156 "2014-02-25T21:30:00Z")

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any one tired of these so called ‘patches’ for this so called ‘game’ with so called ‘looping sound’ issue?

see we can be passive aggressive too.

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**Author:** ![Rag3Troll](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/958977/32.png) [@Rag3Troll](https://battlefieldforum.co/u/Rag3Troll)\
**Post date:** [February 25, 2014, 9:39pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/157 "2014-02-25T21:39:00Z")

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Soundloop crash on Golmud Railway -----\> Battlefield stopped working.  
I have no cfg file.

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**Author:** ![thezzcop](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/a5b964/32.png) [@thezzcop](https://battlefieldforum.co/u/thezzcop)\
**Post date:** [February 25, 2014, 9:40pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/158 "2014-02-25T21:40:00Z")

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now work !! thks 🙂

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**Author:** ![848Evo86](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/8/e9c0ed/32.png) [@848Evo86](https://battlefieldforum.co/u/848Evo86)\
**Post date:** [February 25, 2014, 9:42pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/159 "2014-02-25T21:42:00Z")

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> [@](#):
>
> _EA\_Rick said:_  
> Posts that are in breach of the forum rules will be censored and receive a temporary suspension.
> 
> Please make sure to keep your post constructive and on topic.
> 
> ~Rick.

Perhaps ppl are getting tired of your “patches”.

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**Author:** ![arnie7477](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/a/779978/32.png) [@arnie7477](https://battlefieldforum.co/u/arnie7477)\
**Post date:** [February 25, 2014, 9:53pm UTC](https://battlefieldforum.co/t/pc-crashing-issue-workaround-25-02/154872/160 "2014-02-25T21:53:00Z")

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both battle field 3 and 4 now unplayable nice patch ☹ no file as you talk about lots of flashing on screen ?

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