2nd Follow-up…the fix appears to work for Windows 7, but not Windows 8.1. Hopefully more information will reveal something new.
Getting A LOT of Crashes
Windows 8.1 (64 bits)
i5 3330
Asus 270x 2Gb
8GB ram
work around worked 
Thank you for quick solution.
@EA_Rick thanks for this.you saved my day^^ es geht wider dachte schon ans amoklaufen^^
!FORZA INTER, ACAB, FTP !
I’am on 8.1 works for me
8.1 i7 P8z68 mobo + 780 geforce
Dont have a user.cfg file in the directory 
After updating my game i went in a server then i start shooting my gun sound sounds as if it’s an airsoft gun but its not and it sounds like shooting a bubble gun and the volume for it very low while everything around me is noisy and vehicles also sound the same,any ideas?
Ok so after disabling SLI on my 2x 780gtx’s i was able to play.
So it looks to me like there is a SLI issue as well!
Can’t use my hardware to its fullest potential : (
Just some info to investigate…!
The game is still crashing. And no user.cfg in this path.
My PC :
i7 2600K (stock)
Gigabyte GA-Z77X-UD5H (latest bios)
R9 290 WindForce
8 GB DDR3
Win 8.1 Pro x64
Catalyst 13.12
I’m playing one partie, and often during the second partie, game exit with no message.
I’m going to Event Viewer and this is what windows displays :
Faulting application name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899
Faulting module name: ntdll.dll, version: 6.3.9600.16502, time stamp: 0x52c359e8
Exception code: 0xc0000374
Fault offset: 0x00000000000f387c
Faulting process ID: 0xf8c
Faulting application start time: 0x01cf3240d4daaa71
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: f1ad0cb7-9e37-11e3-82dd-50e549ef3d86
Faulting package full name:
Faulting package-relative application ID:
My system is running with the latest windows update.
It’s a problem with ntdll.dll ?
I don’t know what exactly is happening but every time i go to launch BF4 now after installing the update today and purchased premium it doesn’t even load up, it appears in my background operations but isn’t wanting to fully boot, tried repairing the game on origin and even launching the campaign but still nothing
Any ideas?
I have the same problem as the others ,I have no “UI.DrawEnable 1” in bf4 folder ,so this means its un playable till ea sort it
Hi everyone,
We are aware that some of you have been experiencing some crashing since the patch this morning. Below is a workaround for this problem:
- Go into your game directory (dir:\Program files(x86)\Origin Games\Battlefield 4)
- If you have a “user.cfg” file, open it in notepad.
- Delete the command line “UI.DrawEnable 1”
- Save the file
- Start the game
If you do not have this file on your system but are still crashing please post here with details of what is happening so that it can be further looked into.
Thanks.
~Rick.
Thanks Rick worked for meeee thanks sooo much <3 <3 <3 <3 <3 <3
With your fix, now it works.. Thks so much ;).
tried 4 rounds today and all of them crashed within 10-15 minutes… did all the so called “hotfixes”… updated everything from graphics, windows and what not… still BF4 does not run stable. ironically, it did work until jan… since then, havent been able to play more than 1 round without crashing.
to all the trolls sayin: fix your pc. you can… AKDfjaksdlölkasdföaklsj§="$
i ve been playin pc games for like 20 years… some games are just poorly coded.
Hi EA_Rick,
I do not have “UI.DrawEnable 1” in my ucer.cfg and I’m still crashing with a DirectX error. Example:
Faulting application name: bf4.exe, version: 1.1.0.1, time stamp: 0x53037899
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283
Exception code: 0x887a0006
Fault offset: 0x0000000000005a88
Faulting process id: 0x1410
Faulting application start time: 0x01cf325142c16af2
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 18dd8c7d-9e46-11e3-828f-bc5ff484aa1a
Faulting package full name:
Faulting package-relative application ID:
I haven’t been crashing before this latest patch.
This seems to have done the trick.
Plot Twist:
Instead I now get the “sound loop crash” issue that cause the game to freeze, the very issue the patch was supposed to fix for others.
Game crashes at the moment when it is going to switch from loading screen to deploy screen for me
This post has been removed by the Battlelog administrators.
Can’t help but laugh. DICE.
Im having the issue on a Playstation 3. i cannot connect to a server at all. i keep losing connection, when i just signed up with a provider that has the best internet. i have one of the best modems out there. well my system crashed while it was loading with the blinking square…would that be an issue?