# (PS4) Please help

**URL:** <https://battlefieldforum.co/t/ps4-please-help/111386>\
**Category:** General Discussion\
**Created:** [April 4, 2014, 1:36pm UTC](https://battlefieldforum.co/t/ps4-please-help/111386 "2014-04-04T13:36:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LemonsAndStuff](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/48db29/32.png) [@LemonsAndStuff](https://battlefieldforum.co/u/LemonsAndStuff)\
**Post date:** [April 4, 2014, 1:36pm UTC](https://battlefieldforum.co/t/ps4-please-help/111386/1 "2014-04-04T13:36:24Z")

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When i launch Battlefield 4 on my Playstation 4, it seems to stop at the loading screen (where you see a ship on fire next to a couple of other, smaller ships and everything’s a blurry), it doesn’t freeze or anything. It just stops there and never shows the menu, with campaign, multiplayer and so on. If anyone has any advice, i’d appreciate it very much.

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**Author:** ![rjdunlap](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/r/e480ec/32.png) [@rjdunlap](https://battlefieldforum.co/u/rjdunlap)\
**Post date:** [April 4, 2014, 8:01pm UTC](https://battlefieldforum.co/t/ps4-please-help/111386/2 "2014-04-04T20:01:51Z")

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Try restarting the machine.

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**Author:** ![LemonsAndStuff](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/48db29/32.png) [@LemonsAndStuff](https://battlefieldforum.co/u/LemonsAndStuff)\
**Post date:** [April 5, 2014, 12:14pm UTC](https://battlefieldforum.co/t/ps4-please-help/111386/3 "2014-04-05T12:14:59Z")

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Doesn’t seem to change anything, thanks anyway.

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**Author:** ![1iggy2](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/1/da6949/32.png) [@1iggy2](https://battlefieldforum.co/u/1iggy2)\
**Post date:** [April 6, 2014, 1:13am UTC](https://battlefieldforum.co/t/ps4-please-help/111386/4 "2014-04-06T01:13:12Z")

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I pulled the plug out of the wall. That fixes it every time for me.

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**Author:** ![Jester258](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/j/7ab992/32.png) [@Jester258](https://battlefieldforum.co/u/Jester258)\
**Post date:** [April 6, 2014, 7:31pm UTC](https://battlefieldforum.co/t/ps4-please-help/111386/5 "2014-04-06T19:31:59Z")

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Not sure if this is an option but I think you can delete the local data that is saved to the PS4 Hard drive that is saved from the disk and other patches. Maybe delete the data and do reinstall see if that helps.

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**Author:** ![LemonsAndStuff](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/48db29/32.png) [@LemonsAndStuff](https://battlefieldforum.co/u/LemonsAndStuff)\
**Post date:** [April 7, 2014, 11:59am UTC](https://battlefieldforum.co/t/ps4-please-help/111386/6 "2014-04-07T11:59:21Z")

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That helped, thanks 🙂
