# \[Rookie question\] Problem with premium, can anyone help?

**URL:** <https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142>\
**Category:** General Discussion\
**Created:** [April 29, 2016, 11:15pm UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142 "2016-04-29T23:15:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![\_mors](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/_/cdc98d/32.png) [@\_mors](https://battlefieldforum.co/u/_mors)\
**Post date:** [April 29, 2016, 11:15pm UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/1 "2016-04-29T23:15:10Z")

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So I bought premium, but I don’t have premium stuff (no dog tags, no battlepacks).

 ![](https://battlefieldforum.co/uploads/default/original/3X/2/7/27e73d45bcb5b9e53a2eae377007b7cff5cfc5a9.jpeg)

Can anyone help?

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**Author:** ![peacepowder](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/71e660/32.png) [@peacepowder](https://battlefieldforum.co/u/peacepowder)\
**Post date:** [April 30, 2016, 12:14am UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/2 "2016-04-30T00:14:03Z")

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How long did you wait after you bought premium to check your tags? took about 15 minutes for battlelog to update all my premium shit. that being said, are you able to play on any premium servers?

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**Author:** ![\_mors](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/_/cdc98d/32.png) [@\_mors](https://battlefieldforum.co/u/_mors)\
**Post date:** [April 30, 2016, 12:16am UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/3 "2016-04-30T00:16:23Z")

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I bought the premium game yesterday, and although I’ve done the battlelog thing, I have not actually _launched_ the game. Could this be it?

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**Author:** ![EclecticultourMe](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/e/8c91f0/32.png) [@EclecticultourMe](https://battlefieldforum.co/u/EclecticultourMe)\
**Post date:** [April 30, 2016, 12:59am UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/4 "2016-04-30T00:59:25Z")

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After purchasing premium you still need to individually download and install all that DLCs. This should unlock whoooooole lot of Battlepacks that will include all your premium tags, accessories, etc

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**Author:** ![\_mors](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/_/cdc98d/32.png) [@\_mors](https://battlefieldforum.co/u/_mors)\
**Post date:** [April 30, 2016, 1:44am UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/5 "2016-04-30T01:44:36Z")

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I’ve done that, still no luck ☹ I’ll try launching the actual game as soon as I can, as that seems to be the only thing left. Thank you for the suggestion though!

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**Author:** ![likeabossplease](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/l/85f322/32.png) [@likeabossplease](https://battlefieldforum.co/u/likeabossplease)\
**Post date:** [April 30, 2016, 11:17am UTC](https://battlefieldforum.co/t/rookie-question-problem-with-premium-can-anyone-help/113142/6 "2016-04-30T11:17:25Z")

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Open the Battlepacks in your battle log.