# Servers / Lost Stats MASTER THREAD **URL:** \ **Category:** General Discussion\ **Created:** [October 30, 2016, 2:10pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602 "2016-10-30T14:10:00Z")\ **Posts on this page:** 20\ **Page:** 9
**Author:** ![MILZeEEE](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/46a35a/32.png) [@MILZeEEE](https://battlefieldforum.co/u/MILZeEEE)\ **Post date:** [October 30, 2016, 3:47pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/161 "2016-10-30T15:47:00Z")
wtf same here im from denmark i have lost everything level ---
**Author:** ![BlueOriginHD](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/b/e0b2c6/32.png) [@BlueOriginHD](https://battlefieldforum.co/u/BlueOriginHD)\ **Post date:** [October 30, 2016, 3:48pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/162 "2016-10-30T15:48:00Z")
> [@Sindari](#): > > Okay so the EA Support Twitter account has switched from telling people to clear their caches, re-install Origin, power cycle their Xbox One and so on, to saying there are connectivity issues again, for example “is this on PS4? We’re seeing connection and stats loading issues and the studio is investigating. We’ll update you as soon as we hear more” was posted on Twitter 20 minutes ago. > Regarding stat loss they have just tweeted “thanks for reaching out. We are currently investigating this issue. Sorry for the inconvenience caused” > Multiple people cannot get in. > Mutliple people get in and have stats reset to 0. > Mutliple people get in, have normal stats, play one game and then when the game ends, assuming they can play a whole game, their stats reset to 0. > My advice, stop trying. > You’re either going to fail to get in, or get in and find your stats are reset and have a panic attack, or have one game before you get kicked out. > The situation is obviously highly unstable still. > It’s not a victory to get in after a dozen attempts, you’re just getting in to an unstable server, that will probably kick you, return you to the home menu with reset stats and possibly not save any of the progress you made in that game anyway. > Will try to update this once I have a good amount of evidence that it’s worth trying to play again. So pretty much the servers are not working. Everyone on ps4 stats are gone but they will be restored soo ---
**Author:** ![chuckandcotton](https://battlefieldforum.co/user_avatar/battlefieldforum.co/chuckandcotton/32/101520_2.png) [@chuckandcotton](https://battlefieldforum.co/u/chuckandcotton)\ **Post date:** [October 30, 2016, 3:49pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/163 "2016-10-30T15:49:00Z")
My clan is reporting stats are back up. ---
**Author:** ![CollinW16](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/c/54ee81/32.png) [@CollinW16](https://battlefieldforum.co/u/CollinW16)\ **Post date:** [October 30, 2016, 3:50pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/164 "2016-10-30T15:50:00Z")
It would be nice to be compensated when this is fixed like a couple battle packs or something ---
**Author:** ![Twitchy68](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/t/919ad9/32.png) [@Twitchy68](https://battlefieldforum.co/u/Twitchy68)\ **Post date:** [October 30, 2016, 1:19pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/165 "2016-10-30T13:19:00Z")
Last night, I lost all progress in BF1. I lost medals, levels, XP, upgrades I had purchased, etc. I am back to level 0 with no experience. This morning, when I first went to the Soldier tab, it said “Cannot load soldier, please try later.” A few seconds later, it displayed the 0 level soldier. Yes, I am logged into PSN. Yes, I am connected to the internet just fine. The only thing we did last night that may be related is that my son logged me out of my profile, logged into his profile on the PS4, and started the game. When I switched back to my profile, everything was gone. Maybe the game has a bug with multiple PS4 profiles on the same console? My account is the primary account. ---
**Author:** ![Knotty\_Enigma](https://battlefieldforum.co/user_avatar/battlefieldforum.co/knotty_enigma/32/102551_2.png) [@Knotty\_Enigma](https://battlefieldforum.co/u/Knotty_Enigma)\ **Post date:** [October 30, 2016, 2:29pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/166 "2016-10-30T14:29:00Z")
So just got on I went from rank 48 to 0. Also all of my other stats are erased. If I have to start over I’m going to lose my . ---
**Author:** ![BaronVonGoon](https://battlefieldforum.co/user_avatar/battlefieldforum.co/baronvongoon/32/100934_2.png) [@BaronVonGoon](https://battlefieldforum.co/u/BaronVonGoon)\ **Post date:** [October 30, 2016, 3:37pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/167 "2016-10-30T15:37:00Z")
My stats got reset. Everything is back to zero. ---
**Author:** ![chuckandcotton](https://battlefieldforum.co/user_avatar/battlefieldforum.co/chuckandcotton/32/101520_2.png) [@chuckandcotton](https://battlefieldforum.co/u/chuckandcotton)\ **Post date:** [October 30, 2016, 3:51pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/168 "2016-10-30T15:51:00Z")
looks like this thread got merged. ---
**Author:** ![kekcroc](https://battlefieldforum.co/user_avatar/battlefieldforum.co/kekcroc/32/102481_2.png) [@kekcroc](https://battlefieldforum.co/u/kekcroc)\ **Post date:** [October 30, 2016, 3:52pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/169 "2016-10-30T15:52:00Z")
> [@JEAGERoffizier](#): > > Same thing happened to me last night. I went from 36-0, wtf. Not only that, but I keep getting an error when trying to get into a match. I’m not to0 thrilled to say the least. It happened to everyone, friendo. ---
**Author:** ![Knotty\_Enigma](https://battlefieldforum.co/user_avatar/battlefieldforum.co/knotty_enigma/32/102551_2.png) [@Knotty\_Enigma](https://battlefieldforum.co/u/Knotty_Enigma)\ **Post date:** [October 30, 2016, 3:59pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/170 "2016-10-30T15:59:00Z")
Yeah I jumped the gun, my stats are back, but all my War Bonds are gone. I had 4000+ ---
**Author:** ![phpchap](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/a87d85/32.png) [@phpchap](https://battlefieldforum.co/u/phpchap)\ **Post date:** [October 30, 2016, 4:00pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/171 "2016-10-30T16:00:00Z")
Also remember this is a Sunday where all the DICE employees are enjoying their weekend off work like many of us then the phone rings are you have to get back to the office/jump on your laptop. Have patience, be calm and trust the team are handling the issue and are taking this very seriously. All the stats will be returned and servers will come back online, people make mistakes. ---
**Author:** ![Kornysd](https://battlefieldforum.co/user_avatar/battlefieldforum.co/kornysd/32/102565_2.png) [@Kornysd](https://battlefieldforum.co/u/Kornysd)\ **Post date:** [October 30, 2016, 4:03pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/172 "2016-10-30T16:03:00Z")
Ps4 bf1 all stats removed ☹ ---
**Author:** ![doobiebromac](https://battlefieldforum.co/user_avatar/battlefieldforum.co/doobiebromac/32/101764_2.png) [@doobiebromac](https://battlefieldforum.co/u/doobiebromac)\ **Post date:** [October 30, 2016, 4:07pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/173 "2016-10-30T16:07:00Z")
Has been out for at least the last 15 hours for me. USA EAST servers. This is unacceptable,..especially when we are not told what is going on or when to expect the service back up. Glad I started paying for PS plus, so that I cannot play the one game, I even got the service for. I do not think it should be out of the realm of possibility to be given a free week of PS plus service for this. Also, this has been occurring, WAY TOO OFTEN! Spend some money on security and maintenance! Instead of just getting it up and running again, every time something like this happens! ---
**Author:** ![Callahan44er](https://battlefieldforum.co/user_avatar/battlefieldforum.co/callahan44er/32/101446_2.png) [@Callahan44er](https://battlefieldforum.co/u/Callahan44er)\ **Post date:** [October 30, 2016, 4:10pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/174 "2016-10-30T16:10:00Z")
> [@doobiebromac](#): > > Has been out for at least the last 15 hours for me. USA EAST servers. This is unacceptable,..especially when we are not told what is going on or when to expect the service back up. > > Glad I started paying for PS plus, so that I cannot play the one game, I even got the service for. I do not think it should be out of the realm of possibility to be given a free week of PS plus service for this. > > Also, this has been occurring, WAY TOO OFTEN! Spend some money on security and maintenance! Instead of just getting it up and running again, every time something like this happens! download resident evil for free and chill…yeah it sucks,but they will fix it. tomorrow everything will be fine again. ---
**Author:** ![249SawTooStronk](https://battlefieldforum.co/user_avatar/battlefieldforum.co/249sawtoostronk/32/101102_2.png) [@249SawTooStronk](https://battlefieldforum.co/u/249SawTooStronk)\ **Post date:** [October 30, 2016, 4:13pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/175 "2016-10-30T16:13:00Z")
^^^ I hope you go to a restaurant, and after a few hours a customer says hey I think the grill is down but if you brought any food with you I bet it will be fixed by dinner time tomorrow if you want to wait. ---
**Author:** ![TinyApocalypse](https://battlefieldforum.co/user_avatar/battlefieldforum.co/tinyapocalypse/32/103845_2.png) [@TinyApocalypse](https://battlefieldforum.co/u/TinyApocalypse)\ **Post date:** [October 30, 2016, 4:13pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/176 "2016-10-30T16:13:00Z")
Yesterday I was a level 32 with a 58% win percentage, and a 1.76 KDR. Today its as if I had never played the game. I’m sitting at ZERO. ---
**Author:** ![phpchap](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/a87d85/32.png) [@phpchap](https://battlefieldforum.co/u/phpchap)\ **Post date:** [October 30, 2016, 4:15pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/177 "2016-10-30T16:15:00Z")
There’s more to running an online service than just security and maintainence, also throwing money at a problem that could be a code problem does not actually fix the problem. Finding the root cause and resolving that will be the engineers highest priority and you can bet that blizzard staff are monitoring the forums but will under strict instructions not to fan the flames So, keep calm- watch a film on Netflix or go out for a walk and check back later. ---
**Author:** ![Callahan44er](https://battlefieldforum.co/user_avatar/battlefieldforum.co/callahan44er/32/101446_2.png) [@Callahan44er](https://battlefieldforum.co/u/Callahan44er)\ **Post date:** [October 30, 2016, 4:15pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/178 "2016-10-30T16:15:00Z")
> [@TinyApocalypse](#): > > Yesterday I was a level 32 with a 58% win percentage, and a 1.76 KDR. Today its as if I had never played the game. I’m sitting at ZERO. and tomorrow you will be level 32 with a 58% win percentage, and a 1.76 KDR again. ---
**Author:** ![Sindari](https://battlefieldforum.co/user_avatar/battlefieldforum.co/sindari/32/103477_2.png) [@Sindari](https://battlefieldforum.co/u/Sindari)\ **Post date:** [October 30, 2016, 4:20pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/179 "2016-10-30T16:20:00Z")
> [@Tomh013](#): > > Happened to me too! 😢 At first I had some issues to play online and I was spamming. When I spawned in I lost all my progress. Now I’m looking for a way to contact EA.. By far the best way is the EA Support Twitter account. They will probabaly tell you what they’re telling everyone else though, last tweet on the subject 45 mins ago said “Hi there, thanks for reaching out. The studio is investigating the connection problems on PS4 servers” ---
**Author:** ![TinyApocalypse](https://battlefieldforum.co/user_avatar/battlefieldforum.co/tinyapocalypse/32/103845_2.png) [@TinyApocalypse](https://battlefieldforum.co/u/TinyApocalypse)\ **Post date:** [October 30, 2016, 4:21pm UTC](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602/180 "2016-10-30T16:21:00Z")
> [@Callahan44er](#): > > > [@TinyApocalypse](#): > > > > Yesterday I was a level 32 with a 58% win percentage, and a 1.76 KDR. Today its as if I had never played the game. I’m sitting at ZERO. > > and tomorrow you will be level 32 with a 58% win percentage, and a 1.76 KDR again. That would be awesome. I appreciate your optimism. [Previous page](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602.md?page=8) [Next page](https://battlefieldforum.co/t/servers-lost-stats-master-thread/102602.md?page=10)