# UI problem Update Xbox one **URL:** \ **Category:** General Discussion\ **Created:** [October 23, 2017, 12:51pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252 "2017-10-23T12:51:00Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![darienoulis](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/65b543/32.png) [@darienoulis](https://battlefieldforum.co/u/darienoulis)\ **Post date:** [October 23, 2017, 12:51pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/1 "2017-10-23T12:51:00Z")
Hello to the BF community I would like to ask help due to a problem that a i have and can play on-line. As i start Battlefield 1 on xbox one its ask me to update the user interface but the download never complete. Its stuck at 0% and cannot play online. Anyone has any answer?? Please Help!!! ---
**Author:** ![metalloaf](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@metalloaf](https://battlefieldforum.co/u/metalloaf)\ **Post date:** [October 23, 2017, 5:50pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/2 "2017-10-23T17:50:00Z")
The answer is always the same. Never buy EA games. ---
**Author:** ![i\_Goof\_i](https://battlefieldforum.co/user_avatar/battlefieldforum.co/i_goof_i/32/102255_2.png) [@i\_Goof\_i](https://battlefieldforum.co/u/i_Goof_i)\ **Post date:** [October 23, 2017, 6:37pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/3 "2017-10-23T18:37:00Z")
> [@metalloaf](#): > > The answer is always the same. Never buy EA games. Why are you even here? ---
**Author:** ![skipperdog106](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/s/958977/32.png) [@skipperdog106](https://battlefieldforum.co/u/skipperdog106)\ **Post date:** [October 23, 2017, 11:00pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/4 "2017-10-23T23:00:00Z")
Is it the update for the Xbox or the game ? Try a hard reset of the console ---
**Author:** ![darienoulis](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/65b543/32.png) [@darienoulis](https://battlefieldforum.co/u/darienoulis)\ **Post date:** [October 24, 2017, 12:16pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/5 "2017-10-24T12:16:00Z")
Neither Xbox nor The game. It is an update of the UI of Battlefield 1. See the attached screen. Stuck on 50% for ever… [[Album] imgur.com ![imgur.com](https://battlefieldforum.co/uploads/default/original/3X/7/6/764a9a0d4a155d0132c01ef8cc45ffc254bf9cff.jpeg "imgur.com") ](https://imgur.com/a/LSULV) ---
**Author:** ![MogwaiWarrior](https://battlefieldforum.co/user_avatar/battlefieldforum.co/mogwaiwarrior/32/102838_2.png) [@MogwaiWarrior](https://battlefieldforum.co/u/MogwaiWarrior)\ **Post date:** [October 24, 2017, 12:18pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/6 "2017-10-24T12:18:00Z")
> [@darienoulis](#): > > Neither Xbox nor The game. It is an update of the UI of Battlefield 1. > See the attached screen. Stuck on 50% for ever… > > [Imgur: The magic of the Internet](https://imgur.com/a/LSULV) I had the same issue except mine was stuck at 96%. I just force quit the game and started it back up and that got me past it. ---
**Author:** ![darienoulis](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/d/65b543/32.png) [@darienoulis](https://battlefieldforum.co/u/darienoulis)\ **Post date:** [October 24, 2017, 1:12pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/7 "2017-10-24T13:12:00Z")
Didnt work for me.. ☹ ---
**Author:** ![ElliotLH](https://battlefieldforum.co/user_avatar/battlefieldforum.co/elliotlh/32/101030_2.png) [@ElliotLH](https://battlefieldforum.co/u/ElliotLH)\ **Post date:** [October 24, 2017, 3:51pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/8 "2017-10-24T15:51:00Z")
Did you try resetting your console fully (as in turn it off and remove the power cable for a few seconds before turning it back on)? You probably already did but thought I’d ask. Not sure if it’s the same problem but I had an issue where the CTE download was stuck on 0% and in the end I had to ask Microsoft to push it through over live chat. Maybe contact Microsoft and EA support to see if they can recommend something? ---
**Author:** ![MCFreakReturns](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/m/e95f7d/32.png) [@MCFreakReturns](https://battlefieldforum.co/u/MCFreakReturns)\ **Post date:** [October 29, 2017, 9:33pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/9 "2017-10-29T21:33:00Z")
Go to manage game and under saved data, delete the file called reserved space. This will delete the ui update and it will reinstall when you boot up the game. ---
**Author:** ![OCainte](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/o/e36b37/32.png) [@OCainte](https://battlefieldforum.co/u/OCainte)\ **Post date:** [February 19, 2019, 11:21pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/10 "2019-02-19T23:21:00Z")
Bless you. Over a dozen sites/forums and this was the only time I saw this advice. Worked on Xbox one after numerous resets and profile swaps. Was resigned to reinstalling. Thanks very much ---
**Author:** ![Pritts6194](https://battlefieldforum.co/letter_avatar_proxy/v4/letter/p/d2c977/32.png) [@Pritts6194](https://battlefieldforum.co/u/Pritts6194)\ **Post date:** [March 26, 2019, 10:30pm UTC](https://battlefieldforum.co/t/ui-problem-update-xbox-one/103252/11 "2019-03-26T22:30:00Z")
Ocainte what ended up working?