Battelfield 4 multiplayer problem

As you can see here: http://gyazo.com/78f0c6a2db6dc8bf4f702cf4ad26d279 I have a problem when I want to play a game.

If anyone knows how to solve this problem, please tell me it.

Heve you tried to close it down “bf4.exe” proccess, and make sure you have browser plugin? Browser extension is what allows the battellog to communicate with a game proccess, check that you have it installed or reinstall it. If this does not work, use another browser!

I downloaded and installed the browser plugin twice but it doesn’t work. I tried to “allow always” both but it also doesn’t work. I don’t know what to do.

I would like to know how to close the “bff4.exe” process down.

Thank you for helping me. I understood what you said and the problem was solved.

I have the same problem here..

now the problem I have is that the plug-in fails