I keep receiving a direct x error(DirectX function “GetDeviceRemovedReason” failed with DXGI_ERROR_DEVICE_HUNG) on my PC copy which leaves my game unplayable, the support person was unable to help me fix the issue. I was told I need to wait 8 to 10 days for their specialist team to help me since they are backed up. I highly doubt they can fix it since I have yet to find any good fixes on the internet. I currently have had no compensation for this and find this completely uncool as a company. If they do not fix these unplayable issues and compensate me EA will lose me as customer in the future. We cant let companies sell us broken software and think its okay we need to somehow show EA that this will not stand in future but I have no idea how. Any ideas would be great.
PC Master Race!!!
I’m no trying to start any debate here, just really curious. Is it really that unplayable on PC? I play on ps3 and the last update fixed a lot for me. It finds a game every time I try, no more crashes, few sound and video bugs fixed, the kill-trading stopped, and some others I’m not remembering. It feels like an almost normal game now.
Same results. No crashes in a very long time. Gtx 770 and FX8000. It’s quite a relief to play and not wanna smash my fist through the monitor.
Awesome! It was the same on ps3 at first. Almost unplayable. I can enjoy match after match now 
Ha, it sounds as if a civil war is about to break out.
Voting EA the worst company in America another time would be great… Not really.
It sounds like your PC is messed up badly
My pc is fine. It plays other games no problem and even played battlefield fine until this problem came back worse than before.
well, look around the internet
No issues on PC here. Had ~5 crashes since I bought it about 3 weeks ago. I play it almost every night.
i7-3770k
GTX 770 4GB
8GB RAM
awesome, glad for y’all. i see everyone bitching and i’m thinking, it isn’t THAT bad anymore… i have no problems on ps3. i can play as many matches as i want. it never bugs out on me.
I had some small issues after upgrading my rig to crossfire a couple r9-280x’s and tried to “fix” them by following some tips I randomly found on the web (like re-installing DirectX from the installer directory in the BF4 folder). Long story short, I ended up with a game that crashed with a DX error after 3 minutes of playing, every time.
My solution, unfortunately, was to clean install my OS. Since doing that, the game has crashed 1 time on me (with a DX error), in about 25 hours of game-play.
It’s a shitty solution, but it might just fix your issue.