Battlefield 5 fails to load menu after intro

Hi, the game does not load the menu right after the intro (frost bite logo) when I load the game. I hear the music playing and see the screen change to different images but no menu pops up. Is there any fix?

What are specs of your system?

-CB

Try exiting full screen (bfv will auto adjust resolution), alt + enter. Then lower the frame rate and graphics and re enter full screen. If that doesn’t work switch to the borderless option.

I’m having the same issue. Did anyone find a solution?

Okay. After i tried alt + enter and nothing happened, i restarted the game and then the menu showed up in windowed mode.

I have the same issue, could someone help me, i can’t fix it.


This is the screen i have after the intro. No menu, can’t even play

same problem here, it sometimes loads to the menu but I don’t know what affects it.

Im having the same problem
I have an Acer Predator Laptop Win8
and the weird thing is that it worked at the start then the bug first started happening and then i started the game in Compatibility Mode (Win 8) then it worked a few times but no nothing works any more

I am having exactly the same problem and its really making me angry now. I have pretty much tried everything. Really hope someone can find a solution to this problem.

Same here, the game is not playable, what the hell is going on?!

) so this may help you so here is a thread from the answerHQ
https://answers.ea.com/t5/Technical-Issues/Main-Menu-Bug/m-p/7164081/highlight/true#M724
and whiel i was going through it one guy suggest 3 steps. 2 proved to be no worth but yesterday i got it to work with this

2: Run: msconfig, go to “services” tab:
MAKE SURE TO CHECK BOX "HIDE MICROSOFT SERVICES"down to your left.
Then disable everything and restart the computer.

This has fixed it for me^^ i didnt disable everything but try for yourself

Hi,

This is working for me, let’s see if it keeps working.

It is also working for me. I disabled all the service (non microsoft) and turning them on one by one. Finaly disabeling all the ASUS services did the job for me (like com service, HM com service etc)

Sorry for my English.. im dutch..

Hey Stemb thanks for giving me that tip with the Asus stuff, i did the same and it worked. Also cheers to PhobiaX for pointing this solution out.

This works for me (I only stop ASUS HM Com Service and ASUS Com Service then restart), thank you!