My whole main menu has a black background but I can see the white icons such as Multiplayer, Campaign, etc. When I click on one it messes up so I have to be invited by my buddy. The very first time I launched the full game it was normal. I tried resetting the video settings, changing to windowed, different resolution, secondary monitor, restarting the game, repair option, restarting PC, CCleaner, and I even reinstalled the game completely. My roommate doesn’t have this problem at all, my graphic drivers are up to date, my computer specs aren’t the issue. My buddy invited me to a game and it runs great, and all.
the same things happens to me. I have both a black menu background and also i have to replay the first campaign mission whenever i start it. Also my video settings are never saved.
Same issue. No saves. Update fixed nothing. Still black background, still missing menue graphics… I changed the origin install directory from default c drive to faster disk. I believe that’s what caused it. Have reinstalled/ re downloaded twice. No luck. Anyone has a fix, please post. Disappointed in EA/
This may solve your problem. The EA support guy in that post seems to not know what’s going on, but the missing ‘my documents’ folder on the installation disk will cause this issue. I guess the incredibly sophisticated game installer fails to create a directory. Way to address this issue head-on ea. And props to the community support dude who will keep an eye on it. .. NOT !
I’m having the exact same problems as well. It also occurs with my Titanfall 2. Campaign never saves when I exit, along with settings. This is extremely frustrating.
if you somehow merged “Documents” with other system files, for example, “Downloads,” you probably messed up the registry. Here is the solution.
Run regedit
Locate [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
Find {F42EE2D3-909F-4907-8871-4C22FC0BF756} If you move “Documents” to other drivers, and copy the address in data section.
Then find “Personal” in the same page and paste the address in data section. In other words, the address of {F42EE2D3-909F-4907-8871-4C22FC0BF756} must be identical with “Personal.”
Close registry and restart.
That should fix the issue. Basically it works with all games on Origin.
Notice if you didn’t mess up the registry or change the location of “Documents,” this method is not recommended. You will probably make the situation worse.
If you are not sure how to do it, find someone who knows how to do it.
Remember to backup your registry in case things go sour.
I had the same issues after cloning my drive and moving things around. Let me say that Win10 doesn’t have the same “My Documents” folder as in other Windows versions so you need to keep that in mind. For most people the issue is going to be the file folder location for the Origin Download Cache. Try opening Origin in your browser go to Application Settings. Make sure both your Game Library and Legacy Game Installers are in your main “C” drive. Once you’ve done that look at the file locations and simply re-input the path to those folders making sure they’re in the “C” drive.
I’m hoping this will work for some people as it did for me.