[FIX] [BF4 Not Launching] Windows 10 Anniversery Update causing BF4 not to Launch / Disappear

dan134621 · August 21, 2016, 10:57pm

iCHarris:

IRussao:

the fix was posted few days ago:
https://forums.battlefield.com/en-us/discussion/comment/117864/#Comment_117864

That’s the same as the fix on this thread…

dan134621:

GUNESErcan:

dan134621:

I’ve never have had the problem, you guys are. Go into game options, video settings. Set fullscreen to fullscreen, instead of borderless, problem solved.

I can not enter the game settings. Because “Battlefield 4 has stopped working” it gives an error ..

jimboh1:

Anyone know where/ how we can petition EA/Dice to fix this? Or MS?

The game is working fine, for most people. Do you really think EA/Dice, is going to update a three year old game? Just because you, and a few other people are having issues. You need to check for the problem on your end, that’s part of owning a PC.

Actually yes, if the issue is with them, which it is, they are obligated to fix the problem despite how many users it’s affecting as many people are paying for a game they cannot play.

Again, the game is 3 years old. Windows 10, was not around, when BF4 was released. They never said anything about it running on Windows 10. So we are lucky that it does run on Windows 10. And most people are not having any problems, just a select few people are. So the problem, needs to be fixed on your end.

jimboh1 · August 21, 2016, 11:13pm

Thanks, Dad, and yes I expect them to do so. It’s called Customer Satisfaction.

jimboh1 · August 22, 2016, 3:59am

So I connected with EA through their customer service chat feature and he recommended that I set my game using Compatability Mode; I set it back to Windows 8 and now it’s working great!

What a simple solution!

Tha_Growler · August 22, 2016, 8:49am

Can you explain how you did that?

Scrxtchy · August 22, 2016, 10:05am

timing is obligatory since we’ve had a fix since june

Tha_Growler · August 22, 2016, 10:28am

I have removed the Win10 Anniversary update and I am able to run in borderless mode now. I am afraid to reinstall the Win10 AU again.

jimboh1 · August 22, 2016, 2:21pm

Right clicked on the game icon on the desktop, selected the Compatability tab, and set it for Win 8. Applied it, rebooted the PC and ran it without further issue!

Tha_Growler · August 22, 2016, 4:25pm

Thank you. Can you tell me if you are running Windows 10 with the Anniversary Update installed? If so, your fix is all I need.

dvdried · August 24, 2016, 7:49pm

You saved me! Many thanks!

smoke_head63 · August 24, 2016, 9:06pm

Thanks a lot dude, it works!

iCHarris · August 24, 2016, 10:02pm

UPDATE FROM EA SUPPORT What I am going to do is take both your msinfo and dxdiag along with compiling all the troubleshooting your have completed as well as the forums link showing that others have been affected and reporting this issue internally as a bug regarding Border less view play .

The report will then make its way to the DICE studio from where they will test the game on the similar if not same specs as yours being a benchmark and they will try to replicate the issue . As this issue based on the forums report is affecting a number of customers any resolution will be that of a game patch for PC users only so there will be no direct reply from the DICE studio to yourself as they are not customer facing.

undead2588 · August 25, 2016, 3:37am

iCHarris:

So after having this issue myself and speaking with EA over the phone, it seems like this is such a new issue it’s hard for people to diagnose, thanks to reddit user Rukudo, he posted this fix which seems to work for me. I’ve pasted his response below, it seems like an issue in Borderless mode, I’m assuming EA will release an update shortly to address this issue.

Found a solution that worked for me. Seems like the game launching in borderless mode was an issue. I went to my PROFSAVE_profile file in the Battlefield 4 settings and edited the following lines to look like:
GstRender.FullscreenEnabled 1
GstRender.FullscreenMode 0
GstRender.FullscreenScreen 0

For nubs, here’s a step by step guide:

Go to this location C:\Documents\Battlefield 4\settings or wherever your primarydocuments folder is.

Open “PROFSAVE_profile” with Wordpad / Notepad++

Lines 28, 29 & 31 must be set to the same options as the quoted post above, this is what it should look like

Done! The game should run as expected now, if you’re still running into issues, check the Realtek Audio Driver as this is something that could also influence the issue.

I can say that this works! I am also not only on the anniversary update, I am on the Insiders Program Build 14905 if that helps anyone else lol… Thank you!

Tha_Growler · August 25, 2016, 9:43am

undead2588:

iCHarris:

So after having this issue myself and speaking with EA over the phone, it seems like this is such a new issue it’s hard for people to diagnose, thanks to reddit user Rukudo, he posted this fix which seems to work for me. I’ve pasted his response below, it seems like an issue in Borderless mode, I’m assuming EA will release an update shortly to address this issue.

Found a solution that worked for me. Seems like the game launching in borderless mode was an issue. I went to my PROFSAVE_profile file in the Battlefield 4 settings and edited the following lines to look like:
GstRender.FullscreenEnabled 1
GstRender.FullscreenMode 0
GstRender.FullscreenScreen 0

For nubs, here’s a step by step guide:

Go to this location C:\Documents\Battlefield 4\settings or wherever your primarydocuments folder is.

Open “PROFSAVE_profile” with Wordpad / Notepad++

Lines 28, 29 & 31 must be set to the same options as the quoted post above, this is what it should look like

Done! The game should run as expected now, if you’re still running into issues, check the Realtek Audio Driver as this is something that could also influence the issue.

I can say that this works! I am also not only on the anniversary update, I am on the Insiders Program Build 14905 if that helps anyone else lol… Thank you!

Do you plan BF4 with bf4 video settings at borderless, fullscreen or ?

PlayHausx · August 26, 2016, 4:06pm

I dont have an settings folder

DeLato · August 26, 2016, 4:28pm

Thank you! Worked for me also.

Ghost_MamBa · August 28, 2016, 3:04pm

Thanks for the fix, now I can get back to blowing up.

BierfietsNL · August 29, 2016, 2:19pm

Awesome, thanks for the workaround, works great! U saved my life hehe

Libneon · August 31, 2016, 4:31am

I’m having this same issue and this fix worked, thank you!

Hopefully the devs or MS can fix what is ultimately causing it.

iCHarris · August 31, 2016, 1:04pm

The issue is not present in the Battlefield 1 Open Beta, obviously the developers have a fix but are just not worried about BF4 currently, upsetting really.

dan134621 · August 31, 2016, 5:12pm

It’s possible, they may fix your problem, if and when they update the UI. Like I said before, the game is three years old, Windows 10, was not around then. Most people are not experiencing, the issue you guys are. And your CPU is newer, and your memory is faster than mine, and I have zero issues. I run my game in full screen. Are you guys running your game in windowed, or border less, are you running, Windows 10 Home, or Pro?