Having problems with Commander Mode

I downloaded the commander mode app on my ipad tonight and tried using it. Anytime I try to find a game, it says that I’ve lost connection with the EA servers and takes me back to the home screen on the ipad and my xbox.

Can you only do one at a time? I was under the impression I could play as a soldier while using commander mode on my ipad.

Only one at a time, yeah.

Thank you for responding. I kept trying to google and nothing said anything of the sort

You can also just use commander mode on your console in game. Go to team set up and take the commander slot if its available.