Hey everyone, I’m having an issue and was hoping someone might have a solution for the problem. I googled it and checked through this subreddit and didn’t find anything that looked like my issue, so my apologies if this is a repost!
When I’m playing the campaign of the game (NOT multiplayer), specifically during the “get to New Town” section of the game, it will crash at random and return me to the menu with an error message saying either “Lost connection to the session” or “Lost connection to the EA servers”. This is really odd as I’m playing what is presumably an offline campaign. It’s also really frustrating because I have to start at the last checkpoint, and lose all my progress.
I’ve already contacted EA support and they said they have never heard of this issue. The first person I spoke to suggested trying to go offline and play, which I tried, but the same thing happened. The second person recommending uninstalling and reinstalling the game, but that hasn’t seemed to make a difference.
I’ve also power cycled my router, and that hasn’t helped either.
(Maybe) important note, I am using a copy of the game I downloaded via EA Access, does anyone know if that would have anything to do with this?
Thanks a lot, everyone.
TL;DR: getting a “lost connection to server” error while playing offline campaign; can’t progress any further in the campaign as a result.