@ MOD - Forum Name Change Request

General Discussions Off-Topic
1

Morning Mod/s,
I’ve tirelessly looked for how to edit my forum account name to no avail.
I simply want to change my current forum account name from -ENG-HixzeH to -EUR-HixzeH, and would prefer not to create a completely new forum account given my existing is linked to my EA account.
Many thanks in advance,
Matt

2

You have to change it on origin i think

3

Hello @-ENG-HixzeH

Please go to your EA Customer Portal page and change your ID under Basic Information: https://account.origin.com/cp-ui/aboutme/index?locale=en_US

After that wait a while and let system to update your information. Then, you need to re-login to the forums and after that your forum name should be updated.

Thanks!

4

Hi Preston, I changed my ID on Origin weeks ago to twitchtv-hixzeh, however I’ve re-logged into the forums twice and it still appears as -ENG-Hixzeh?

Any additional support would be greatly appreciated

P.S. I also play BF1 however the forum only displays the BF1 tag for me?

Thanks
Matt

5

Okay. Please clear your browser cache and cookies, then relogin to the forums. It should help.

Please let me know your result.

6

Hi Preston, no joy I’m afraid mate :frowning:

Cleared cache and cookies. TBH mate I formatted the PC only a couple of weeks ago too so didn’t expect this to work as I’d changed my Origin ID name several weeks/months ago.

Is there any way this change can be manually processed?

Thanks
Matt

7

@Twitchtv_Hixzeh

Fixed it for you, seems like you had a dash in your username, hence it wasn’t updating automatically. You can only use underscores here.

8

Many thanks Preston & Alexander :slight_smile: