I recently got back from a deployment where before I left, I purchased BF4 at a local Gamestop. I played it upon release for quite a while. I ended up leaving for deployment right around the time China Rising was coming out.
Well I just got back, went to login and play and I get the message saying I have been banned from Battlelog. Please contact customer service. I spent 30 minutes waiting for webchat to free up, only to be told that I had to appeal the ban via accountdisputes@ea.com
I sent them an email around a week ago and still have not gotten any sort of personalized response. I got an email a few days ago saying it was a payment issue…what payment issue? I bought all my games and had no reoccuring payment setup with any Origin game. I never once cheated or anything crazy.
There are no phone numbers to call nor any other form of talking to the anyone besides the email I pasted. Heres to hoping someone reads this subreddit.
The only games I have are BF4 / BF3 / Dead Space 1 and 3 and CNC Red Alert 3.
I cannot play the game I paid for, either multiplayer OR singleplayer. Please if anyone is reading this, I just want to play my favorite game :<