My Xbox profile shows I just played this exact time in game statistics, under achievements progress tab. Both EA and Microsoft say nothing can be done.
Anyone else?
Edit: More people affected.
https://www.reddit.com/r/BattlefieldV/comments/9vvzng/trial_expired_but_ive_only_played_2_hours/
https://www.reddit.com/r/BattlefieldV/comments/9vpe97/10_hour_trial_bugged/
It probably counts time in the menus/downtime between rounds
I’m almost done my 10 hours on xbox. I’m wondering if I create a new xbox account and sign up for a new EA Access account will I get 10 more hours? It is on the same Xbox but 2 seperate, paying accounts.
2 separate paying accounts, don’t see why it wouldn’t work mate
Nice! Will give it a shot.
I’ve got a slightly similar problem. EA Access says I still have an hour left of my trial, but I can’t play it. I just get the “You’re too early” Xbox message.
Guys, I always force close the game by quitting using dashboard menu. Also, I actually only played from 11 pm to 4 am.
There are multiple reports in Reddit about this. More people facing the same issue.
Lots of them saying that for Star Wars Battlefront 2 EA renewed trial hours when people were simply asking for more gameplay to decide if buying it of not, but now they simply say nothing can be done. So sure this was due to all star Wars fiasco. But for Battlefield, no help.
Sad part is I already paid for EA Access until 2020. I’m feeling such an idiot.
Just an update.
Some people in Reddit reporting EA Access app running at background is also triggering trial hours.
I’m not sure about this since I also immediately forced close it just like every other app.
Anyone else?
If this is indeed an issue, I would advise everyone to hold their horses and be patient. I am pretty sure EA will act on that and allow for more playtime.
I’m not sure they will do anything. More and more people complaining about this in Reddit this Saturday. I even showed them my profile pictures showing the game total play time and they say nothing can be done, except creating a future workaround to avoid this happening again.
Yes this works,got another 10 hrs on my other account.
But you can play using your original account using the switch method? Or you must play with the secondary account?
The 10 additional hours loophole works. It’s a bit confusing and not as simple as signing up for a secondary account. But it works. I tested one method and @KamikazeK7 did it with another method.
The biggest problem is that a lot of people are out of trial hours without using all 10 hours. Some others noticing also less available hours are shown than it correctly should.
Anyway, what’s these methods?
Definetly frustrating. It’s annoying to have to pay $5 for an additional 10 hours when alot of people were robbed of some hours because of faulty EA timers. Either way $5 is totally worth it if like me you can’t get enough of this game:
My method:
*
it’s not as simple as you think it is it’s a bit confusing actually. If you sign up for a new Xbox account and then sign up for a new EA access account then start the game its says that the game is downloaded and you have to use the account that purchased the game to start it or buy a fresh copy for this account. So that didn’t work
Then I went on my phone and from there went to
https://www.ea.com/en-ca/ea-access/member/news and selected ‘view game’ and ‘trial’. There was an error message that said you have to sign out of the main account (the account that bought the game). I did that then restarted the console and signed in with the new account and started the game it gave me a fresh 10 hours.*
KamikazeK7’s:
just added the 2nd account to ea access and the 10 hour trial is working. Make sure you sign out of the first account. FYI, I had to UNINSTALL the whole game and re-download it through the 2nd profile on ea access. Not sure if that is worth it for you or not. My internet is pretty fast so it only took like 40 minutes or so. I was able to play the prologue campaign and tinker with my settings though before it finished installing. Hope that helps.
Thanks!
I will think a bit If I will do this. All this issue and FIFA 19 being totally garbage really disappointed me so hard with EA these last days.
I’m feeling so fooled by them that I confess I lost interest even staying as EA Access subscriber.
Also, maybe it’s better to maintain my profile statistics untouched in case I file a lawsuit against Eletronic Arts and Microsoft. Brazilian laws are pretty great concerning this kind of trash service and behavior.
Of course it would
Work.. you paid them money for a service…what’s the surprise?
By the way, probably they want all people affected by early trial ending (before 10 hours play time proved by game statistics under progress panel) to buy another subscription using a secondary account! LOL
Guess what, guys. More people with the exact same issue!
Yep it does, i had 1/2 hour left so i decided to customise plane controls, the game ended and the Microsoft store message appeared.