Hello everyone!
I have an Origin Access Premier account and added Battlefield V to my games library some weeks ago. Today, I don’t see the game anymore, it’s not in my library and not even in the Origin Access games vault… Do you have any infos about that?
Thanks a lot in advance 
can you help me ? i have same problem
I have same issue tomorrow is preload day and game is gone
Same problem.
same problem here (me and many of my friends) I think it s for everyone , tomorrow it will be ok for the preload I presume
I have the same issue, I talked with Origin support and they told me the game is under update. I don’t know what does it mean “under update”, but they told me I’ll get access to BFV on the 9th
yep , I think it will be ok tomorrow for the preload 
Is it OK if I freak out until then?
just an answer from the chat EA helper :
There is no need to worry, the BF V will available from 7th Nov. for the Pre Loads.
This is normal, the same is for every other players. The game will be available from tomorrow on the Origin game library.
We’ll see tomorrow, then…
Hi guys, I just wanted to let you know that we are looking into the reports of this.
I have the same problem. Till yesterday I saw both version. the Premier and my preordered. Now I only see my preordered with start on 15th of November.
Same here, its gone from my library.
Same here … sure it will be back tomorrow
Does this mean the pre-order Deluxe version is a different download than the Origin Access Premier one? I have pre-ordered and have the Deluxe version in my library ready for pre-load. I’m thinking of getting Premier for a month in order to get earlier access, but does this mean I need to download the same game twice? Or is it possible to just install and play the pre-ordered one at the Premier release-day and keep playing it after I’m done with the subscription?
No, you’re only seeing 2 tiles as there are 2 game licences registered on your account ( one you pre-ordered and the 2nd being from the premiere )
This shouldn’t mean you’ll have 2 downloads, You’ll very likely have 2 executables within the game directory once the game has officially launched for Deluxe owners, One being a trial exe and the other being the regular non-premiere one
When BF1 launched I had used the 10 hour early trial from Origin Access and I did not need to re-download anything. I bet it will be the same this time.
#vault-entitlement-failed
same here
Just spoke to support Australia about this and he said many are getting the issue and its not a bug,just wait till 12am tonight(for OCE) and it will pop to pre load.So i said ok and thanks.
Then it popped into my library anyways a moment ago.
