I preordered the Battlefield V Deluxe Edition, but I haven’t received any of the Deluxe Edition items. I haven’t received the outfits, the Special Assignments, the Veteran Kits nor the weapon skins. I’ve contacted EA for two days straight now, yet all of my coversations end like this:
I basically spent an extra £20 to get early access to the game, which isn’t worth the money at all. I’ve provided the proof as requested, EA has seen said proof and acknowledge it, but all they’re doing is saying “Sorry, can’t help! We’ve done all we can”, and it’s aggravating. I just want the I paid for.
I think the issue is different for many others, as I have also pre-ordered the Deluxe Edition, but received my items since I managed to start playing. The only items that were delayed for me were the items from ‘Road to Battlefield’
They literally have the shittest support team. All I’m getting is the constant runaround, EA ‘Advisors’ telling me the previous advisors lied, and just wasting my time. It’s actually pissing me off, and I’m due to just sue them for false advertising, as I paid for content that was advertised, but didn’t receive ANY of it.
Razor - I’m looking at your account.
I’m not seeing any Deluxe Edition entitlement, which would be there if you had redeemed a code or if the Deluxe Edition content been installed.
Just to confirm - This was a digital purchase? Can you do me ONE favor?
Go to the PSN Dashboard. Go to BFV. When you’ve hovered over it, scroll down and you should see the Additional Content and it will show you all the content in the store and that is entitled to you. Take a screen of that and attach it to your case.
