[SOLVED] Freezing and closing - Exception code: 0xc0000409/0xc0000005

Battlefield 1 General Discussion
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I currently have a total of 4 hours in this game, and I have only been able to play 1 match, I’ve spent 3.5 hours trying to make this game run, it keeps freezing after a few minutes, always with an exception code of 0xc0000409, or, sometimes, 0xc0000005; more details can be found here.

Has anyone been able to fix this? I’ve tried updating my GPU drivers, reverting to previous [drivers] versions, using maximum performance mode, reducing the number of threads used, limiting FPS, re-installing the game, disabling the Origin overlay, under-clocking my GPU, and using compatibility mode, all to no avail.

My specs:
Ryzen 5 1600x
GTX 1060 - 6 Gb (now under-clocked)
8 Gb DDR4
Windows 10 (latest update)

2

What I found on the Internet is below:

http://winwiki.org/exception-code-0xc0000409/

The exception code 0xc0000005 indicates a memory access violation.

Try re-seating your system memory and testing it.
I do not use Windows 10.
Maybe your Windows 10 needs a repair.

3

Reapair game.. and win 10

4

From my experience it sounds like you need to upgrade something or roll drivers back on something. Just a guess but which direct X are you running?

5

Are you using anti-virus software? If so try white listing BF1.exe in the anti-virus software, disabling the anti-virus software or uninstalling it. Sometimes anti-virus software causes memory access violations.

6

There is no fix for this. I started happening to me back in the May update and nothing has worked. Its the game not your system since I have tried every possible solution and nothing works. I was playing it from since it launched in 2016 once that May update rolled out its has be brutal ever since.

7

also try running the game as an administrator / disable full screen optimisation

8

I was finally able to solve it! The solution was to under-clock my RAM, not exactly sure why, it wasn’t overclocked in first place, however, no more problems so far!

I tried with both, DX11 and DX12, but, with the latter I couldn’t even open the game anymore.

Thank you all for your suggestions. Hopefully this will be helpful to someone in the near future.

9

This *** need to fix game, why should i underclock fabric memory (hz)

10

This has been happening to me since I added more RAM. I had 2 x 4 GB = 8 GB and I added 2 x 8 GB = 16 GB. So, now I have 24 GB.
No other software is effected. No other game is effected. I underclocked the RAM. I ram memtest86.

I reinstalled Win 7 64 bit, all drivers are up to date.
Installed most Win 7 updates. Some are failing.

My system
Ryzen 1800X 3.6 GHz
24 GB RAM
Win 7 64 bit
nVidia 980 4 GB, drivers from nVidia.

Faulting application name: bf1.exe, version: 1.0.57.44284, time stamp: 0x5b92a7fa
Faulting module name: bf1.exe, version: 1.0.57.44284, time stamp: 0x5b92a7fa
Exception code: 0xc0000005
Fault offset: 0x00000000010fa1cc
Faulting process id: 0x151c
Faulting application start time: 0x01d5e59ab90fe4af
Faulting application path: D:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Faulting module path: D:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Report Id: 90e5779f-518f-11ea-b040-309c2328dfc5

11

Allo guys, I’m back. It is due to my RAM. It can’t handle 3200 MHz. I set it to 2800 MHz. Solved.

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