Unable to pick up weapons

I am playing the campaign, and when I got to the prison level, I became unable to pick any weapon up(I don’t remember having any trouble before this mission). When I shanked the guard, I was supposed to pick up the shotgun, but the game wouldn’t let me.

The caption shows “Hold to pick up weapon” but no key is listed.

I have gone to the configuration screen many times, clearing the key “e” from all the other entries but the interact/use action.

I have closed, and restarted the game about 4 times already and many times verified that the “e” key is my interact/use key - I already know pressing the “e” key activates the switches, but I can NOT pick up any of the weapons. I really need a weapon in the hallway, doing it with just the shank is getting tedious as I keep getting killed.

I have verified I have the latest PC patch, the latest video drivers, and nothing else seems amiss except for being unable to pick up any weapon.

Any help would be appreciated!

R is the default for me.

You need to hit your reload key, not use key. R is the default.

Edit, you are right, IDK exactly what I was doing wrong, I think that I had the R key bound to another action that was preventing it from being used properly, but I finally got the ‘r’ key to show up in the caption allowing me to pick weapons up.

Thanks Tarantulae, you guys really helped me out after I reset the bindings, the ‘r’ key would show in the caption, not the ‘e’ key. Apparently I was wrong with how I had it bound. Again, thanks for helping me.