i’m tired of talking to EA support about BF4 not starting
i’m getting “Connection to the server has been lost. Please check your internet connection or try again later” once.
Since a month i cant play the game, and EA support not helping at all, reading solutions from papers, after doing all what that person recommended and ended up where we started ( game not working ) .. his final solution is “TALK TO YOUR ISP”
really EA ? i paid for the game and thats what i get for support ? my brother lives in the same building using the same internet provider and playing the game just fine.
i have Crysis Warhead, Crysis, Command and Conquer games all starts and play just fine.
lastly i was talking today to another customer suport today, and after 10 minuts explaining he started copy-past links to me, s
so stop reading procedural solutions from the monitor and help us, so encouraging to buy more games.
Run a ping to google or something while playing, when you disconnect, see if any packets were lost. The only time I’ve ever had this is when my net dropped for a second or two, which happens very rarely.
The game files you purchased rights to use from ea cannot fix your improperly configured computer, poor Internet connectivity or failing networking hardware.
Like many paid customer service employees (and unpaid volunteer workers) of other companies, you’re not going to find the “best and brightest” staff at EA.
Many of these positions are hourly paid and minimum wage.
Of course, there are some exceptions to the rule and those go on to become managers. But the most part, the adage “you get what you pay for” applies to these positions (especially when it comes to unpaid volunteers).