Every time I launch the game my loadouts reset! I’m on PS4.
Are you sure you’re not just switching to one of the other 5 loadouts you can have for each class?
I have had the same issue, as well as the classes being greyed out while customizing them.
Also checked and made sure I wasn’t switching between the loadouts, unfortunately not the case
Yeah this happens to me too. I never realise until I’m in game, so annoying.
Happened to me as well, 2 times by now. Really annoying
PSA- make your custom classes to loadouts 2 and 3. Those dont reset.
Just make sure you have 2 or 3 equipped when you first spawn in.
My wife pointed out that every time she pulls up the companion app her classes go back to default. Do you use companion?
I have not used it to change loadouts. It seems to happen at random.
This happends to me to, and I’m on PC, so it’s not client side. My friends that I play with say they don’t have this problem, so we must be doing something that is triggering this.
The companion app will definitely reset it as someone said. When customizing I too get my weapons greyed out. I have to hit O or switch the class and choose it again
I’ve stopped using loadout no.1 for each class and 2 and 3 haven’t reset at all, no problems since. I haven’t used the app since doing that either so I don’t know which is the problem.
I am also experiencing the reset. This seems to be a common theme with battlefield games unfortunately. Seems like something they would have wanted to fix over the course of the past 3-4 games. Don’t want to go too far off topic but I have also just recently lost all signs of my preorder bonus weapons. Gone from inventory as well as any stats I had with the hellfighter m1911 pistol.
happens to me if i change anything from the loadouts in the battle companion, somehow it wipes ingame loadouts to default
I just posted this. Same here.
My Field Medic always has his sidearm revert back to the default P38 pistol. This wasn’t the case at first. Have never used the companion.
Oh, googled this and didn’t realise this post was 3 years old and from the previous title 
Still happening in BF5 as well facepalm